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Newest reviews for Pension Excellence

  • Anonymous
    August 19, 2014


    Location Breakfast Not good for family


  • Anonymous
    August 11, 2014

    - Location - tram stop outside or 20 minute walk to town and just along from the Votive Church.

    - No air-con - big issue as it was so hot - Kept windows open but no air flow - Construction would start at 6am - Breakfast was standard but not much choice especially with dietary requirements - Had to change pillows twice as the first two needed throwing away - Layout of bathroom was not great with no space for the toilet and right next to shower opening - 49Euro per night was not worth it


  • Catalina
    August 7, 2014

    Location Rooms are comfortable in general. Good breakfast. Convenient price.

    Very noisy No air conditioning or fans, very hot in the summer. Refrigerator did not work


  • Elena
    July 24, 2014

    Nice rooms, good lobby bar

    Laundry is expensive


  • Luca
    July 12, 2014

    wonderful location, near city center and schottentor metro station. Good services Very good price

    The room was hot, had to sleep with the window completely open. In less hot periods this problem won't be.


  • Anonymous
    July 3, 2014

    location could not be better good value for money building with charme

    street is noisy, try to get a quiet room some elements in the bathroom were a bit shaky


  • Katja
    July 3, 2014

    clean room and location


  • Adham
    July 1, 2014

    Cheap hotel, Clean rooms, Good location.

    Very bad WiFi signal, No AC in the room !!! Also, this pension is far from being 4 stars.


  • Zorana
    July 1, 2014

    The location is great and the hotel is clean. the staff was polite and helpful, i was late for check out and they were really understanding and nice. wifi is fine and there are 2 comp in hall. i have many dislikes to point to, but in fact, under same circumstances (one night, nice weather, fair price), I would stay there again

    the place needs a major renovation, ASAP, the toilet was rusty, the towels are shabby. ask for one more pillow per person because what thay give you, thats not a pillow. the breakfast - no eggs, just one type of cheese so its worth your Money just if you make some sendwiches "to go" (secretly), like I did :D . and the rooms dont have any ventilation, so in summer that could really be a problem.


  • Anonymous
    June 25, 2014


    everything. Breakfast was pothetic.


  • Anonymous
    June 24, 2014

    Close to public transportation and to the city center

    Noisy room, poor breakfast, difficult wifi access


  • Jova
    June 22, 2014

    Proximity to the center

    Attitude of staff (when booking we asked for a quiet room and got one facing crossing of 2 tram lines, and when we checked out after first night, very rude staff Maria tried to make us pay for all 3 booked days), very noisy location, small and basic room and breakfast


  • Anonymous
      United States of America
    June 15, 2014

    Facing extremely loud street with street construction work going on every night from 10pm to 4am, combined with heat and lack of air conditioning making it impossible to get any sleep.


  • Atul
      United Kingdom
    June 8, 2014

    There was wifi and most of the staff were helpful

    Constant noise due to the of the blonde receptionist was rude,unprofessional and frankly hates her job.


  • Hossein
    May 29, 2014

    Very good situation. But the entrance is not easy to find.

    Breakfast is not worthy and you cannot drink 2 hot drinks.


  • Anastasia
    May 28, 2014

    The hotel is near to the center, that was very convenient to walk around Vienna.

    It was quite noisy at nights because of trams, my brother even had to use ear plugs as he could not sleep. One of the receptionists, her name is Susanna, was quite rude, it was unpleasant to communicate with her as she showed her very negative attitude to my family, we could not understand why, maybe because we are from Russia, as we did not see that she treated badly customers from other countries. The room with one big bed is actually the room with 2 beds put together, and they always were a little separated. WiFi sometimes just would not work for sometime. Besides, small rooms, very simple breakfast, the fact that in rooms there were no shampoos or other stuff. The hotel is definitely not 4 stars.


  • Anonymous
    May 13, 2014

    Very friendly staff


  • Anonymous
      San Marino
    May 11, 2014

    Very good quality-price and location.

    Little noisy. Wi-fi connection in the room not very good.


  • Desmond
    May 1, 2014

    Absolutely nothing.

    Absolutely everything was very poor about the Excellence. It's advertized as 4star but we wouldn't give it even 2stars The owner was grumpy, the room was dull, the walls were dirty, and most of all the street noise for the 24hours we were there was unbearable as there was no double glazing windows and what was there were filthy and useless. The owner said we didn't ask for a quiet room when we checked out early. We didn't wait for breakfast and left at 7o'clock in the morning to look for somewhere else to stay as we spent the night trying to sleep in the small bathroom away from the noise which was impossible to do. She should have compensated us for staying there for the night. We paid 95euro for the night before we left which we have the receipt for. However we did find a beautiful Hotel called The Zipser where the staff were so friendly, spotless clean Hotel, breakfast was beautiful and everything about The Zipser was wonderful. We would not recommend the Excellence to anyone. We stayed there 10years ago in a courtyard room which we requested but it has gone downhill drastically since then--unloved and uncared for,delapidated and it shows.


  • Anonymous
    April 19, 2014

    I arrived late, and it was slightly confusing that Pension Excellence wasn't clearly advertised at street level (it says "apartments"). But once I got in it was all easy as pie.


  • Nenad
    April 15, 2014

    20 min walk distance from center, fast and free Wi-Fi, excellent value for money

    Street train is loud


  • Anonymous
      South Africa
    April 13, 2014

    The location and access to public transport was excellent. Restaurants in the area were very good.

    In my first room the safe was broken and the toilet did not work. On being given another room I moved. During the move from one room to another my perfume was stolen. The new room had a crack in the wall with mould growing out of it.


  • Waleed
    April 8, 2014

    Excellent location near to bus and metro stations Good breakfast

    Very noisy all day , may be courtveiw rooms are better


  • Mahmoud
    April 8, 2014

    Everything outside the hotel

    The receptionist


  • Michael
    March 9, 2014



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