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Alser Straße 21, 08. Josefstadt, 1080 Vienna, Austria – Show map
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132 verified reviews
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Hotel Pension Excellence's staff speaks: French, English, German, Arabic
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 15 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, ATM on site, Laundry, Dry Cleaning, Shoeshine, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 132 reviews
Value for money
Show reviews from:
The air-conditioned Hotel Alpha Wien is in Vienna's elegant Josefstadt district with its numerous historic buildings and Town Hall, and just under a quarter of a mile from the Rathaus Underground...
Score from 1571 reviews Very good
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Score from 1140 reviews Good
Close to the Augarten Park and the Schwedenplatz in Vienna’s second district, Hotel Resonanz is just 500 ft from the Taborstraße Underground Station. Free Wi-Fi is available.
Score from 1137 reviews Good
The stylish Austria Trend Hotel Doppio Wien is only a 10-minute tram ride from Belvedere Palace and the center of Vienna.
Score from 1544 reviews Excellent
location near the centre - walkable distance. nice staff, ok breakfast. you can book parking in a garage, which is a definite plus
The location is perfect: right at a tram stop, so there is no need to walk with luggage if you are using public transport. The staff is nice and helpful. Wifi worked perfectly and also the heating. There is a fridge in the room and it doesn't make noise.
For me the room was a bit dark, even when you turn all the lights on. I found it difficult to pack without natural light.
Very friendly/helpful staff and management.I asked for a quiet room position and that is what I had.
I arrived on a very cold night late Dec.and found no heat had been put on in the room.Other than that,no complaints.
Location of sensational, decent room amenities and friendly service. I would recommend.
-excellent location-near public -friendly staff -near city center and public transport
-a little bit noisy (street noise-tram)
Location is absolutely perfect in Josefstadt the trams are right outside and you can easily get to all the sights. The tram is two stops away from the U-Bahn Breakfast was excellent The hotel is very lovely inside and gorgeous art works. Room was amazing, very big and comfortable Would definitely stay here again.
the worst breakfast I ever had
Very close to the city centre. Private and secure underground parking places.
Noise of crossing tram lines.
near City center
poor wifi connection
Near to the centre
Very good value, ideally suited to business travellers who just need a simple B&B without the frills. Typically high Austrian standards of cleanliness. Mini-bar was an unexpected and welcome addition at the price. Staff happy to do early breakfasts. Sufficient local bars and restaurants. Although room was on the busy Alser Strasse there was no noise at night. Effective heating and double-glazing. Wi-fi worked well.
The modern trend for wooden floors in hotel rooms, but that's not unique to this hotel.
Excellent location to visit city center, good wifi.
No idea how this place managed to get a 4 star rating. Breakfast was poor, room was small and not nice, really not up to 4 star standard. Housekeeping barged into my room before check-out time whilst I was changing. They should at least wait for check-out time before entering guests' rooms!
The location is good, not to far from the center. The single room was large, with confortable bed. The breakfast was nice, even if you have only what you can find in many other pensions / hôtels (2types of cheese, 2 types of ham, some fruits, cereals,...), I mean nothing exceptionnal for a so-called 4 star pension.
The noise ! Not the noise from the pension but the noise from the street ! My room was not on the main street (Alser Strasse) but on a side street, however I could hear all the tramways. So, bring your ear plugs ...or ask for a room not on the street ! The first night I think I scratched a bit and there was some blood on the bedsheets. The cleaning lady did not remove them on the next morning even if she saw the blood : she just put the sheets upside down ! The toilets had a problem (almost constant running water) and was never fixed. The last day I could not shower properly : a part got broken while I was taking my shower and I got the whole things into 2 parts. I said it to the receptionist when I paid. She wrote down the problems but did not seem to care much : not even a "we are sorry". Actually, once I paid she did not care about me anymore, just was already doing something else and I had to say bye to get an answer. Some of the receptionnists were very nice, some others not very enthusiastic. The wifi connection was weird sometimes. Even if my room was not far from the reception, I got disconnected several times. All together, it is not a bad pension but definitely not a 4 star one !!!
They allow us to check in very early. We got there very early so we can have some nap before visiting vienna
Distance from city centre(10 min walk from Rathouse), price, friendly and helpful staff, good breakfast
Noisy room near tram stop and old windows.
Good location 10 mins walk from metro station schottentor, friendly staff, clean room and bathroom.
Poor internet connection, poor amounts and diversity of breakfast. Though my stay was in September but the the room was a bit hot in the afternoon and I believe that hotel is not recommended in summer! How could this hotel be 4 starred without AC?!
The Lift & adequate breakfast
My room faced the street & was very noisy with trams & traffic. As a result I slept with closed windows & the heat was pretty unbearable. I would request a quieter back room next time.
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