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Newest reviews for Pertschy Palais Hotel

  • Roula
      United Arab Emirates
    August 29, 2014

    Friendly staff, esp the reception, thank you Luka for being so kind.Plain simple hotel.Helpful and informative.Access to free Wi fi,Cleanliness and spacious rooms.

    No facilities


  • Geraldine
    August 28, 2014

    Great location close to everything, sights, cafes and shopping. Quiet road and most rooms overlook courtyard. Good value for central Vienna not four star.

    Room somewhat basic and beds not very comfortable. Lift slow and small.


  • Aliasghar
    August 25, 2014

    Room character as a suit


  • David
      United Kingdom
    August 23, 2014

    Very central and handy for all the centre attractions. Only 400m from 2 underground stations with a bus stop even closer.

    Slightly worn but added to the charm.


  • Carl
      United States of America
    August 20, 2014

    Interesting older building Location was good Staff was good Breakfast was good

    Parking was too far away No AC!


  • Cyndy
    August 17, 2014

    Great location and breakfast. Friendly staff.

    Room was a bit stuffy and warm. Opening the window helped.


  • Georgescu
    August 17, 2014




  • Mitsi
    August 14, 2014

    Perfect Location Friendly and efficient Staff

    Bathroom and Room in desperate need of painting and restoration. The room did not ooze old charm but sad neglect.


  • Lucy
    August 7, 2014

    Excellent position for being close to main tourist areas. Very helpful and friendly staff.

    Far too noisy very early in the morning with restoration and construction work on the street.


  • Anonymous
    August 6, 2014

    Perfect city center location, free coffee

    No parking place. Inner court is not too impressive.


  • Anonymous
      United States of America
    August 6, 2014

    The staff was very friendly and helpful.The breakfast,although some people complained,was very good with a nice selection.The location of the hotel is perfect.

    The rooms need some updating.Maybe some new wallpaper and some pictures or paintings. Found also some hair in the bathtub and above the toilett which were definetly not ours. Maybe they need to have a talk with their cleaning staff.


  • Lynne
      United Kingdom
    August 1, 2014

    Central location within easy walking distance of shops, restaurants, tourist attractions and public transport. Staff were friendly and helpful and the character of the old courtyard style building added to the atmosphere.


  • Susanne
    July 31, 2014

    Excellent location; nice. helpful staff; very good breakfast; very comfy, clean rooms.

    The cleaning staff rattling along the corridors with the trolleys from 6:30am onwards (woke up every single time). Bring earplugs! But otherwise the location is very quiet, despite the central location.


  • Arunaz
    July 30, 2014

    Luca the manager was exceptionally good. He was always happy to offer ideas on eating out, shopping, extremely polite and hospitable. The personal care that we received made a huge difference to our experience.


  • Robert
    July 30, 2014

    Proximity to many sights


  • Agnes
    July 27, 2014

    The location is perfect, the staff very helpful and charming. Breakfast very good.

    A very poor room (304) it was teeny weený with such a small bathroom. The carpet was full of dirty marks. No safe, no toiletries, no air conditioning. Could honestly have done with a bit refurbishing as could the rest of the hotel at least the parts we saw. We are seasoned travellers and we chose a standard room which in a 4 star hotel should have been adequate. This room was in no way acceptable for the status.


  • Quynh
    July 26, 2014

    Everybody all smile and friendly


  • Norman
      United Kingdom
    July 20, 2014

    Fabulous location and atmospheric building. Loved the inner courtyard and you could open the room windows wide. Free coffee at any time and breakfast lovely. Do not be put off by comments about interior just enjoy the experience.

    Any gripes would be just nit picking.


  • Eleni
    July 19, 2014

    They chargeg my prepaid card twice and 261 euros are not available so far. I could not use it to the next hotel.Unbeleivable.!


  • Michael
      United States of America
    July 18, 2014

    Great information disseminated regarding restaurants; excellent front desk staff

    Lack of air conditioning, but expected given age of building


  • Justine
      United Kingdom
    July 17, 2014

    Location great. Most staff were friendly.

    This isn't a four star hotel. The hotel is dated, towels were old and shabby, shower screen not on properly. Paying for the location, nothing more.


  • Tamar
    July 17, 2014

    The design is beautiful. The location is very good.

    The second bed was a very uncomfortable sofa.


  • Michelle
    July 16, 2014

    very professional and friendly warm stay, five star in the centre of Vienna and affordable, thank you.


  • Marcel
    July 15, 2014

    - The room was clean when we arrived. - The room was large. - The breakfast was pretty good, and I appreciated the complimentary coffee or tea in the lobby.

    - The room wasn't cleaned during our stay. - The hotel was extremely noisy - the doors and windows were old and creaky. Nearby guests would bang the doors and wake us up. - The bathroom was an addition to the room; the sliding door was extremely noisy; the light would also turn on a fan that did nothing but add to the noise, so as a result any time someone went to the bathroom they woke up everyone. - The parquetry was the noisiest I have ever encountered; I am surprised we haven't had complaints from people two floors up every time we moved inside the room. - In conclusion, this would have been great as a two-star hotel and ok as a three-star one. It really shouldn't be advertised as four stars.


  • Anonymous
      United States of America
    July 14, 2014

    Superb location. Areas updated were good. Wifi worked.

    Worn furnishings and under construction-renovations.


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