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Postgasse 14; Bartensteingasse 4; Köllnerhofgasse 3/12, Morzinplatz 1/1, Gonzagagasse 5/55, Graben 31/22, Ferinandstraße 6, Postgasse 1, 01. Innere Stadt, 1010 Vienna – Show map
Excellent location – rated 9.6/10! (score from 158 reviews)
Rated by guests after their stay at PuzzleHotel Apartments Wien Zentrum.
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158 verified reviews
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PuzzleHotel Apartments Wien Zentrum's staff speaks: English, German
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Food & Drink
Breakfast in the Room
Private parking is available at a location nearby (reservation is needed) and costs EUR 25 per day.
Private parking is available at a location nearby (reservation is needed) and costs EUR 126 per week.
Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Daily Housekeeping, Honeymoon Suite
Family Rooms, Elevator, Heating
3:00 PM - 6:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years are charged EUR 7 per person per night in a crib.
All older children or adults are charged EUR 40 per person per night for extra beds.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 158 reviews
Value for money
Show reviews from:
Very convenient to communicate with the staff who was very friendly. Great location and nice rooms.
Very good. Location
Not clean the room and especially the toilet is not clean
Apartment's location is great. You can reach anywhere you want easily. The owners thought everything you need in the apartment. Although we came late, someone was waiting for us. And lastly, apartment's near to the bus stop that goes to airport.
Just one thing, we were five people. The others had beds for sleep and they don't live any problems, but I slept on a sofa-bed and this bed was very uncomfortable.
The apartment was excellent and in a very good location. It was large and well laid out and had very good facilities overall. Vienna was stunning and it was a very good place from which to see all the main sites. Excellent coffee machine and it was good to have coffee and milk provided so we could get a drink early and we were allowed into the apartment a little earlier as well. Staff were very helpful and the views from the roof were stunning. We had a fabulous time and loved both the apartment and the city. We would recommend it.
It had a air conditioning unit but it didn't work which was a bit of a problem as it was very hot at this time and it needs to be provided at this time of year. We asked for a fan to be provided and it took over a day to arrive. However, these were minor problems and overall the positives far outweighed these issues and we would stay here again!!
Not 2 bedrooms, 1 bed was round, very noisy because of the bus line right in front and people drink late night right at the bottom or the windows, no air con.
No personal atention. No light no views. Small wc and unconfortable shower. Instructions in german. No breakfast. Some of the beds were not beds. Tv just in german. Ugly deciration. To expensive for what you get.
Apartment near local attractions, just around the corner from St Stevens Church. Very helpful staff. Air conditioning unit provided
No curtains in living room but we hardly stayed in apartment
Facilities were clean, orderly and modern. Location was excellent, easy walking distance to everything inside the 'ring' roads. Staff made check in very easy. When I return to Vienna this will be where I try to stay.
Stained sheets Not enough kitchen utensils No dish drying towels No bath mats
Apartment size for price Cleanliness Safe location Bed linens good Screens on French doors Coffee, milk , and sugar in kitchen and a cold bottle of water.
One bathroom sink was broken Very very noisy! Only 1 fan in apartment- they need three- given hot summer. The third bedroom had an awkward size round bed to share for two people. The half bathroom light would turn off as children were in bathroom- scary for them. They had to bring their flashlights in just in case. Given issues the management should have given a late check out for free or something to make us feel better about no sleep and broken sink.
Best Location in Vienna Center:for airport Shuttle Bus,Sightseeing,Shopping,Gourmet. Very considerately:Prepared Coffee Cream,Luggage storage room....etc.
without air-condition:a little bit hot....
Brilliant location, very centrally situated and transport links fantastic! Large property.
Need more utensils in the kitchen for cooking.
Very nice apartment, fully equipped with washer, dishwasher, TV, WiFi etc. Very spacious and comfortable. Great location.
May sound silly but getting in and out of the shower is a challenge - it is a bathtub but you need to enter and exit from the end and it takes some maneuvering to get in and out without falling (especially for older folks like us).
the toilets needs to be more cleaner and without sound
very spacious appartment and comfortable beds in a great central location.
Very good location, big apartment, kitchen good equipped, dish-washing machine, etc Internet connection, etc
The family apartment was 2 blocks from Stephanplatz! Very convenient for sights, restaurants, shops, metro, trams, and buses. There's a supermarket a block away.The airport bus stops just 3 blocks away. Internet connection was great.
The bathroom is dated and shows some moulding. The sofa bed in the living room is hard as a rock. There's no satellite tv. The kitchen doesn't have a toaster or a microwave oven, and the espresso machine is from an obscure brand, so it's hard (if not impossible) to find the capsules at the nearby supermarkets
Perfect location, welcoming staff (despite our delayed arrival). All the amenities you need to feel at home in the centre of vienna.
Loved everything about it. Only thing I would suggest changing would be clearer directions to find it as had to ring from nearby as didn't know it was in an arcade.
The location of the apartment was great! It was close to some fabulous restaurants in the Judenplatz and close to the centre of town. The apartment was a good size and had everything we needed. The price was excellent for Vienna.
All is very good! Apartment befindet sich in der Bartensteingasse 4.
The smell of tobacco.
We were met by Alfred who really made us feel welcome. The apartment is well equipped. The kitchen has everything needed. The furniture is modern and comfortable. The bed is extremely comfortable. The apartment has plenty of space and is not cramped.
The location of the apartment.
3 minutes walking distance to airport bus stop and city center. spacious and silent flat. very close to supermarket. recommended for families with children.
early check out (10:00 am)
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