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Postgasse 14; Bartensteingasse 4; Köllnerhofgasse 3/12, Morzinplatz 1/1, Gonzagagasse 5/55, Graben 31/22, Ferinandstraße 6, Postgasse 1, 01. Innere Stadt, 1010 Vienna, Austria – Show map
Excellent location – rated 9.4/10! (score from 199 reviews)
Rated by guests after their stay at PuzzleHotel Apartments Wien Zentrum.
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PuzzleHotel Apartments Wien Zentrum's staff speaks: English, German
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Food & Drink
Breakfast in the Room
Private parking is available at a location nearby (reservation is needed) and costs EUR 25 per day.
Private parking is available at a location nearby (reservation is needed) and costs EUR 126 per week.
Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Daily Housekeeping, Honeymoon Suite
Family Rooms, Elevator, Heating
3:00 PM - 6:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years are charged EUR 7 per person per night in a crib.
All older children or adults are charged EUR 40 per person per night for extra beds.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 199 reviews
Value for money
Show reviews from:
Large apartment in quiet block, easy 10 minute walk to the centre of Vienna .
Apartment was very central to all of the amazing things to do in Vienna and it was so nice to come back every night to your own space with all the amenities, not just a hotel room. It really felt like we were true Austrians.
Only thing I would change would be the signage on the outside of the building of where we stayed. There was no posted sign telling us "Puzzle Hotel". But it was ok because we had arrived sooner than expected and the hotel staff was not there to greet us (at no fault of their own)
Location is perfect
I paid100 EUR for the parking in garage to hotel staff. However when I wanted to leave the garage I could not use the card provided by hotel staff and i had to pay additional 116 EUR.
The apartment is well located within Vienna and close to key public transport. It is very well set up and made for a very comfortable and convenient stay.
Only slight downside was that one bedroom opens off the other.
Quirky minimalist furnishing , size, city location but quiet. Staff v helpful when we emailed with requests before stay and the transfer service for the airport was good value with a pleasant taxi driver
We found the heating difficult to work out and control so it was very hot but the positives far outweighed this.
Lovely bright apartment, wonderfully warm with all we needed
Great size apartment. Nice to have coffee and milk plus water and biscuits left on our arrival. Efficient check in service although person we met had no English
Two bedside lights only one plug. Pillows too soft. No English TV channels. No way to adjust heating. Shower looks like it should be strong and then it leaks badly. Instructions on use of shower and TV would've really good.
location is great; internet works perfectly. No complains. Taxi driver waited for us in the aeroport, drove to the location, handed the keys gave valuable indications when I asked for.
The toilet is smelly due to poor ventilation
Flat was very cozy, close to city center. Beds was very comfortable. Apartment was very clean, neat and useful. Staff was very friendly and solution focused. It was one of the best flats we have ever stayed.
I couldn't find anything bad regarding this apartment. Everything was amazing.
Apartment is very close to St Stephans and everything, sights etc. Quiet and clean
Flat is not exactly cozy (is spatious, furnished with necessary basics but a bit bare ...)
Spacious apartment, very good and quiet location. We were happy to be informed about the possibility of pick-up and transport directly from the airport to the apartment, as the driver also took care of the check-in.
We missed some more plates and cutlery in the kitchen, as there were enough only for one meal. Upon arrival, it could also be useful to have a map or explication as to where to find the closest grocery stores.
The lactation was great drop of to apartment good however some thing lacking in apartment. Water cold and not advised how to turn on. Key for door tricky. No light in the hallway so very dark in the evening. Coffee capsules not comparable with coffee machine. Wrong directions to luggage storage We were advised later that we should have called however don't see why we should make expensive calls to assist on correction of facilities. Spent nearly 20 euro on calls on two of the issues. Tv didn't work
Lactation. Actual apartment was excellent. Spacious.
We stayed at the apartment near Stephansplatz. Literally in the heart of the Old City. Easy, welcoming and instructive check-in process.
No AC. Scary elevator.
We loved this apartment! The people were so welcoming and made us feel like we were coming into our home. The apartment was very clean, well maintained, very stylish and had all the facilities anyone would need for a stay in this lovely city Vienna. Everything was thought of and the convenience of providing basic but important needs for the stay made it so much better. I am an adult female and I was travelling with my mother. We had a wonderful time! Thank you.
Nothing is perfect but we have no complains at all about our stay in Puzzlehotel Postgasse. As a matter of fact, next time we are in Vienna we will definitely stay there. If there is anything, it may be the few stairs at the entrance which are just a bit inconvenient.
The staff was great! The apartment was amazing and beautiful and very relaxing.
a spacoius living area George Clooney coffee maker washing machine home from home facilities
slightly grubby entrance hall
Excellent location, just a few minutes walking from Stephansdom and close from a U line. Nice, quiet, very clean and big appartment.
The aprt is excellent.very spacious.kitchen is great.the staff left some tea coffe packets for the tourist.billa the supermarket is adjacent. We did indiancooking.it was a great experince.i would love to recomend it.
Excellent comfortable apartment. Location, services, everything was perfect. The only thing: no mirror. Thank you for nice vacation.
Very convenient to communicate with the staff who was very friendly. Great location and nice rooms.
Very good. Location
Not clean the room and especially the toilet is not clean
Apartment's location is great. You can reach anywhere you want easily. The owners thought everything you need in the apartment. Although we came late, someone was waiting for us. And lastly, apartment's near to the bus stop that goes to airport.
Just one thing, we were five people. The others had beds for sleep and they don't live any problems, but I slept on a sofa-bed and this bed was very uncomfortable.
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