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Stadtpark (0.2 miles)
Show map Radisson BLU Palais Hotel, Vienna

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Newest reviews for Radisson BLU Palais Hotel, Vienna

  • Ilya
      Russia
    January 27, 2014

    Very nice located hotel with the frendly staff. It is perfect place to stay.

    10

  • Wilma
      Netherlands
    January 25, 2014

    Hotel looks great, the lobby is a very nice space, and hotel is not far from all the sights and railway station. I got un upgrade and had a very nice room. Apparently the whole hotel will be renovated in the next years.

    Nothing much really. Minibar is free, which is nice, but a little bottle of wine should be included and not just beer.

    8.8

  • Carmen
      Romania
    January 25, 2014

    Location.

    The fact that even after paying the bill, I still have money blocked on the credit card - after 1 month!

    7.9

  • Serhiy
      United States of America
    January 23, 2014

    Lot of space-try to get two floors room 10 min from Wienna's historical center...Breakfast with salmon and sparkling wine...

    Price. Maisonnette-too hot and no windows on the loft (second level).But not so bad and we got separated from our kid. Service is more attentive in us .Wouldn't blame hotel-seems typical for Europe.

    7.5

  • Anonymous
      Germany
    January 21, 2014

    The location is perfect, easy to go everywhere! Perfect hotel for exploring the beautiful city. The mini bar is filled apon request, and therefore really practical! The room has all what a hotel room has.

    Really not a five star hotel. Really not. The lobby and reception is like a high class hotel, but...wait until you go further and to your room. A liitle bit disappointed. Some 3 stars hotel including breakfast may be much better than this one. And, not clean at all!

    7.1

  • Sachin
      India
    January 21, 2014

    We were given an upgrade as we were on our honeymoon...

    9.6

  • Ilya
      Russia
    January 20, 2014

    Hotel is perfect located and staff is very frendly and openly.

    9.2

  • Anonymous
      Ukraine
    January 10, 2014

    Interior is impressive and give a nice atmosphere. Excellent location

    I was charged a safety deposit though I already paid for my stay. The money is still blocked on my account - more than a week after actual stay

    9

  • Anonymous
      Italy
    January 6, 2014

    The building: very grand

    Well, the hotel has now closed!

    5.4

  • Anonymous
      Czech Republic
    January 6, 2014

    Location was fantastic Staff were friendly and helpful

    Cost of parking

    8.8

  • Maria
      Greece
    January 2, 2014

    This hotel is in a great location!!!everything is really near to this hotel!!!i loved it..i will definetely chose again Radisson blue hotel anytime i will visit Wien again..I am very satisfied and first time i enjoyed free mini bar which is included in the time!Book this hotel and you will find it perfect!!!!!!!

    9.6

  • Anonymous
      Lithuania
    January 1, 2014

    Location, quality of food during breakfast

    I was totally disappointed about stay at this hotel. Smell in reception was terrible. Restaurant during breakfast was totally full. Dust everywhere in the room. Very bad quality of housekeeping ( dirty carpet, sofa).

    5.8

  • Marco
      Austria
    December 31, 2013

    room size and comfort, and location

    nothing

    8.8

  • Aleksandar
      Belgium
    December 29, 2013

    The location

    Old hotel which is quite haotic, there is no real organization or interior plan, it feels like if the interior architect just filled the rooms and space with whatever there was left

    5

  • Ryan
      Ireland
    December 28, 2013

    Location

    Gym was not great

    9.2

  • Khawar
      United Arab Emirates
    December 28, 2013

    Friendly and helpful staff who adjusted the room type as per family size. Free wifi and minibar. Excellent location right opposite to stade park which is great asset with young children who only wants a playground during holidays. Also metro station is inside the park and tram at the doorstep of hotel. also concert venue right a cross the road is family friendly.

    Poor cleanliness in common areas as well bathroom. Had to clean the toilet by self before 1st use as calling the cleaning staff would have taken longer and children couldn't wait. It was just superficially wiped but bowl was .....yuck. Carpets in room and hallways haven't been shampooed in years. Poor dining choices. Best not to book with breakfast. Strange layout, a bad conversion from resident to a hotel. Not luxorious 3 star as per facilities and quality of product.

    5.8

  • Duy
      Australia
    December 28, 2013

    Location, free coke, beer, orange and apple juice from mini bar daily in room.

    8.3

  • Anonymous
      Hungary
    December 25, 2013

    The location and the interior old fashion design.

    For 5 stars hotel the inside condition and cleaning was like 2 stars.

    5.4

  • Marc
      South Africa
    December 25, 2013

    The location The staff at the breakfast room The technician who fixed the fridge and unlocked the window so we could get cool and fresh air

    - some of the staff were rude - we paid for a club room with club facilities which were not available! The Club lounge with free drinks and snacks was no longer there. We booked the club room because we wanted to have this facility. But no, after asking several staff members and been sent from one side of the hotel,to the other side ( it was if they were fooling us)we were finally directed to the noisy lobby bar with only free drinks. This was all very disappointing. When we booked the room the club facilities were included.it was even mentioned on a flyer in the room - the duplex room was extremely warm in the bedroom upstairs, we were told that in winter no A/C was used. - the fridge was broken and we got it repaired - the tap in the bath was broken - on sunday the room was still not cleaned at 15.30 - the hotel and room smelled - there was tea but no water cooker as the Hotel has Nespresso machines in the room. This is just ridiculous as the tea was not hot and tasted to coffee! - The synthetic bedsheets We are really disappointed in the Radisson. We went to complain and then were informed that the hotel was about to close down. But even in this case a promised service should be kept and the service level, especially for a hotel from the Radisson group should be maintained. Again, we are disappointed and feel the Radisson should come up with a compensation.

    5.4

  • Yuliya
      Russia
    December 22, 2013

    This was the first time I saw free minibar in the hotel in Europe! Great idea! Room was nice and clean. Stuff very helpful and friendly

    7.5

  • Alin
      Romania
    December 21, 2013

    location is pretty convenient

    -Even though presented as 5 stars one of the rooms(single) was not bigger than 10 sqms -seemed to have been last refurbished in the 80s -stuff was very rude -even on the 8th floor it was smelling like in the kitchen and the stuff was pleased with it -room was not cleaned daily

    4.2

  • Anonymous
      United Kingdom
    December 20, 2013

    The location was excellent. Friendly staff. Breakfast was very good

    Eventhough the reception staff were extremely friendly, the hotel could do with a concierge

    8.3

  • Monika
      Poland
    December 19, 2013

    Nice and helpful service.

    I came vback to my room after the whole day meeting (9:00-17:00) and my room was not cleaned...

    7.5

  • Tareq
      Saudi Arabia
    December 18, 2013

    verry nice

    10

  • Anonymous
      Turkey
    December 18, 2013

    Location, old building...

    Room interior... Very small rooms. Also, my room was closed to the staff service room and elevator. It was noisy, even early morning (6 am).

    5.8

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