Radisson BLU Palais Hotel, Vienna    

Amplasarea este acceptabila.

Acest hotel este de maxim 3 stele.Receptia si holorile arata bine,pe cand camerele nu arata nicidecum de 5 stele.Camerele sunt de maxim 3 stele.

Legatura wifi

Amplasarea Relativ curat vis-a-vis de nivelul de degradare

Hotel prea vechi si degradat: - tapetul sfasiat pe pereti - miros in baie - perdeaua de la vana murdara si invechita - personal slab - am fost taxat in plus fara sa fiu intrebat macar, cu 66.88 euro bani retinuti de pe card care nu stiu nici macar ce reprezinta si pe care nu am nici un fel de factura.. - pretul mult prea mare pentru serviciile oferite - nu exista centru SPA, care au omis sa spuna ca nu mai e - pret exagerat pentru micul dejun (28euro / pers / zi) - pret exagerat pentru parcare (45euro/ zi)

Servicii de calitate, promptitudine, corectitudine

Mi-a placut camera: mare,usor izolata de o usa la capatul holului, ceea ce mi-a dat o placuta senzatie de intimitate...

Am fost nemultumita total defaptul ca in prezentarea camerei( Royal...ceea ce implica un pret mai mare) ar fi trebuit sa avem un cos cu fructe de "bun venit".Nu era foarte important dar receptionera in fiecare zi spunea ca se va reglementa si nu a facut-o...(acelasi lucru l-au patit si prietenii nostri). Este singurul hotel la care am fost in ultimii ani la care serviciul de curatenie a fost atat de superficial:prosoape schimbate partial , pijamalele trantite pe perna mototolite, curatenia facuta in graba etc...Si la hotelurile de patru stele din Viena prosoapele erau schimbate de doua ori si gaseam o atentie pe perna... Chiar daca par carcotasa trebuie sa amintesc micul dejun care chiar ca ne-a socat :nu erau locuri pentru toata lumea, nimeni nu apuca sa ne intrbe daca vrem ceva de la bucatarie sau cafea... V-am scris toate aceastea cu speranta ca se vor imbunatati lucrurile! Probabil ca din cauza imperfectiunilor nu stiu nici acum categoria hotelului(pe unele situri figura de 5* pe altele era nespecificat... Cu stima Carmen Oproiu

cladirea, dar intretinuta destul de prost

serviciile personalului mizerie pe mese la mic dejun baia din camera murdara

atmosfera romantica

implicarea personalului

Friendly front of house staff. Complementary mini-bar. Good central location in Vienna. Large sized in room safe. (For laptops).

Close proximity to Stadtpark and the shopping on Kaerntnerstrasse. Beautifully decorated with friendly service and great facilities. Will stay every time we're in Vienna!

I don't know why the hotel got so much middle grades but it was ok for me.

The price for the private parking is too much!

I loved the room and thought it was great value for the money. The breakfasts were fabulous.

I would have liked to know more about the building.

Great location, easy access to the tourist sites and good restaurants nearby. Free mini-bar but very limited selection of drinks. Very clean and nicely decorated rooms.

The room and bed was very small, more like an NY hotel. Probably not worth the money unless you get a good deal.

The staff was great and made sure I was picked up from the airport. I had a flight cancelation and they went out of there way to try to make things right.

Do to a canceled flight they would not honor my previous reservation and I had to pay for the room twice.

We received a free upgrade from a club room which was excellent and great value. Nespresso machine was also a special treat and little bar in the hotel very cosy. Good location.

Nothing.

Nice Old Elegant building well modernised. Nice Bar

Our rooms were not cleaned on two days, we had the "Do not disturb" sign up until 3 pm, one of the days we specifically asked for the room to be cleaned and our request was ignored

Perfect locftion - all sightsenns nearby, all kind o transport is by hotel. Beautiful lobby. Nice rooms but because we were lucky. Free mini bar! Twin room was spacious!!!

We booked twin, smoking room, but on arrive got non-smoking double. The staf could change it only into twin but non smoking on the last floor. So we had to go down every time to smoke.

Location was superb. The hotel charming. We loved our time in Vienna.

dirty rooms service of max 3 stars hotel

Perfect location, great for a walk in the city center and for a nice weekend!

Warm welcoming of the staff, small room but everything needed

Breakfast room (Royal Club !) awfully noisy. Food not at expected level considering high price.

the staff are friendly

the hotel doesnt worth more than 3 stars. the staff at the resturant are not helpful. the quality of food wasnt good. the furniture was very old.

Staff very friendly and helpfull. Very clean.

No parking spot. For a 5* hotel I was especting to have a free parking spot, or at least at a decent price. 43 euro/night is not my ideea of decent price. And for those who don't know - parking in Vienna it is a nightmare. Small room for a 5* hotel. I've had better at Hollyday Inn Frankfurt, or even Golden Tulip in Bucharest (wich is a 4* hotel)

Location - on edge of town, but within easy walking distance of town centre. Very handy for Vienna's excellent tram network - passes the front door! Breakfast - excellent range on the buffet bar, both cooked and cold. Also, provided gluten-free bread on request.

Nothing!!

Good location Good staff Free wifi

Breakfast is expensive