Hotel Sailer  

The staff attitude was excellent

The saddest thing was that smoking was allowed in the bar and in parts of the dining room;every day on the way in to breakfast you had to walk through a smoky area

Fantastic hotel ! Very well priced. The room was a little small (as in most European hotels) but with the sleak German furniture, it is designed so well, you don't feel cramped. My wife loved staying here and would absolutely stay again if we visit Innsbruck again. Bravo Sailer!!!!!

Mattresses a little uncomfortable.

Quite and view

Very clean hotel. Good location, big rooms, nice restaurant with good food. We stayed for 3 days and enjoyed it. Next time will definetly stay there again. Enough parking place in garage was very important for me.

located near to train station, only 10 minutes walk to centre

room was ok, except the shower and toilet which are glas and you can see everything, therefore not recommended for business trips where more than one stays in a room

Comfortable room with great breakfast included. Great location to set out and explore the city from. Quiet even though it was in the centre - well insulated windows! Interesting bathrooms - glass walls which look out over the bedroom - so you want to be sharing with someone who is prepared to see you naked! Even the toilet had a glass door! Not for the shy at heart!

The staff were ever obliging.

Their internet facilities are woeful which makes a business stay very frustrating.

Location offers excellent access to ski resorts and to old town.

Hotel staff are not particuarly friendly and will not go out of their way to provide assistance.

We had a twin room with an unusual head to toe arrangement of the beds, this made the room quite spacious as it left a good sized floor space. Breakfast was included & it was well presented, with a good variety for a continental breakfast, the only hot food provided was scambled eggs & bacon. The front desk staff spoke excellent english & were very helpful with good information & a map provided by them. Room heating was efficient. Wifi worked quite well although you had to log in every time you used it & it was less efficient during peak times. The hotel was very convenient for both the railway & the city centre.

Lack of english language tv options

Staff were very helpful, friendly and hotel itself was quite comfortable. Location is great for being close to train station and within wlaking distance of old town. Wifi worked no worries. Good breakfast.

Only concern was overzealous room cleaners, who knocked once on door at same time as key went in and opened the door before i could even respond. the response would of been 'hey it's 7.45 am i am still in bed' but they were already in the door. I now understood why another room had written on scrap paper 'do not disturb' as this sign is not supplied.

Perfect location for visiting the old town, in a silent street near the railstation. Comfortable renovated room very well furnished. Excellent cleanliness.

Desogn and location and staff

We dont like bathroom ,, Its open bathroom there is no privacy in room

Great shower

Had no fridge or airconditioning.