Mercure Salzburg Kapuzinerberg  

Very well equipped Superior room (as described). Impressive shower. Not far from the city center (15 minutes walk). Absence of noises from the road and from the other rooms, very well isolated.

Our window was above a gas station, but it was not a problem. One morning the room service knocked at the door quite early (8.35), but even in this case it was not a problem because we just said "hello".

Location

The room was very worn, the curtains were badly marked. There was drilling,hammering and banging in the early morning. We weren't told there was refurbishing going on at the time of the booking.

Comfortable and reasonably priced, large rooms.

The bar lacks character - very much a hotel lobby place to drink.

Only 15 minutes walk from the main train station.

Grubby corner room with marked walls and stained old sink basin made me seriously question the €60+ rate.

There is sofa room, so we could relax, and enjoyed chatting with some drinks.

Good reputation for it's hotel management profession,very clean.staff show their warm kindness to all kind of customers,and very helpful for offering advise for deep touring around area if you would like to ask.

Good location, beautiful room. Great en suite. Tea and coffee facilities. Good garage but not sure how secure as didn't seem to be a barrier/lock overnight?

I left a form at the hotel complimenting them on the new renovations. We have been there before and always happy with the help and service we receive.

Room was new and clean.

Didn't like too many things, I wouldn't recommend this hotel. - parking space was very tight and not enough places, danger to break the car. Still parking was charged 11 EUR/day - hotel was in repair during my stay, and noise from construction were disturbing daily starting with 8am - restaurant food choice very limited - only one, and the food was not good - location is not in city center - breakfast not included in room rate, very expensive - 15 EUR/person - room didn't include bathrobe/slippers as said in reservation confirmation on booking.com - room was too expensive for the value provided

Very comfy beds

Internet connection was free and in good speed

The furniture is outdated. We got problem with the bathroom washing hand sink which the water is not going invusual speed. We reported it and told us they solved but they didn'T.

helpful front desk staff, good internet connection

we could not use the iron in the room to iron our cloth