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Score from 1344 reviews Excellent 8.7/10

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Score from 1439 reviews Very good 8.5/10

Newest reviews for Mercure Secession Wien

  • Kathy
      United States of America
    August 27, 2014

    Room size and cleanliness; kitchenette; location; bed comfort; friendly staff.

    Unreliable internet.

    10

  • Riaz
      Pakistan
    August 20, 2014

    The room rent was not of low value, which could have not made it possible to have complimentary breakfast.

    3.8

  • Anonymous
      Finland
    August 5, 2014

    Perfect location, wide-ranging breakfast and very skillfull staff.

    Very weak Wi-Fi signal at 4th floor! =(

    10

  • Anonymous
      United Kingdom
    July 29, 2014

    Location, comfy bed, seemed to be good value compared to other hotels in the area.

    Wifi very poor. The shower screen was badly designed and bathroom would get flooded every time we had a shower

    7.9

  • Anonymous
      Hungary
    July 27, 2014

    good location with inside parking, close to center

    "superior suite" is way below expectations regarding spaciousness and quality of room. 4-star is more like 2,5-3.

    6.3

  • Yukwang
      Canada
    July 17, 2014

    Good location, great breakfast and good price

    9.6

  • Joann
      Philippines
    July 6, 2014

    the location was perfect

    wifi was poor. we got a big room (a junior suite) and the wifi wont reach all the parts of the room.

    7.5

  • Gabriele
      Australia
    June 29, 2014

    Room was very spacious. Location vey handy to visit all attractions and dining places

    no toiletries provided

    9.6

  • Elena
      United States of America
    June 23, 2014

    staff is very nice and friendly. For any request we had, the responce was always positive. Whenever we asked for a help, it was immediately provided. Special thanks to Alexey who helped to do web airline check-in that was on the unusual web-site;

    1. air conditioner didn't work properly; 2. my room, #205, was not quiet: too much of street sounds would go inside; 3. wi-fi required re-login after some time of inactivity. It was annoying; 4. the city tax payment at the check-out moment was unexpected and unpleasant.

    8.3

  • Lyudmila
      United States of America
    June 20, 2014

    Everything

    10

  • Dennis
      United States of America
    May 24, 2014

    Staff great Location excellent

    No english tv

    10

  • Kenneth
      Australia
    May 22, 2014

    Close to centre of city. Travelling by train arrived from Prague at Meidling so Tram 62 to Karlsplatz. Leaving by train to Salzburg so U4 from Karlsplatz to Huttledorf.

    About to get ready for bed and found that we had one single doona for a queen size bed. Went to reception who said they would advise housekeeping. Forty minutes later rang reception and was told that they hadn't seen anyone from housekeeping and they didn't have a phone. After another 20 mins. we were delivered a towel and another 10 to receive the doona.

    6.7

  • Robert
      Australia
    May 14, 2014

    Good location just near the opera. Room was spacious and tidy, staff were very friendly and helpful. A good choice with good value for money. I think that if I stayed in Vienna again I would stay closer to the shopping district as that had more restaurants and bars. It was only a 1.5km walk from the Mecure so fine for us to walk.

    The room was a little bit dated, but not enough to detract from our stay.

    7.9

  • Anonymous
      Ireland
    May 6, 2014

    I liked the location and the breakfast and having coffee and bar available at all times

    We felt very badly treated. We paid in advance in full with booking.com months and for two of three nights our toilet was broken. We complained after night 2 but still was broken for night 3 but they never told us. Then said nothing could be done because it was Saturday and manager was away until Monday. In end they offered us one of cheapest breakfast as compensation...thought this was rather shabby

    5.8

  • Doris
      Israel
    May 4, 2014

    Its location is perfect. The metro station is very close to the hotel. There are many good cafes next to it and it is very close to the city center

    9.2

  • Sophie
      Australia
    March 18, 2014

    Big rooms, clean, tea and coffee making facilities.

    Left my sunglasses at the hotel. Emailed the staff and have STILL not received any reply... This is very unprofessional, as this is my property, not theres, and all I asked was for these to be returned to me!! Internet NEVER worked!!

    7.9

  • Savelyev
      Russia
    February 26, 2014

    friendly and professional staff, superb location. good for 1-5 days staying

    concierge did not take his phone call in the evening

    7.9

  • Ernst
      Germany
    February 15, 2014

    The location is perfect either for a business trip or a culture trip. The staff if competent and friendly. Maybe the price for the breakfast is a little bit too high.

    10

  • Aleksandar
      Serbia
    January 16, 2014

    Very good location, hotel is small but nice, warm and very quiet. Breakfast is excellent, pastries, cheeses, fruit, coffee and tea, a great selection, something for everyone ... The rooms are not large but they are functional, the bathroom is spacious ... An excellent choice of hotel if you want to be active. Organisation of parking is perfect. Everything was very good.

    7.9

  • Konstantinos
      Greece
    January 5, 2014

    Very close to the historic centre of vienna. Location of the hotel the only good I have to say.

    Very poor rooms, old with problems in heating the room. Small rooms old fashioned and noisy. Maybe was value for Money for new year eve day because the other hotels where far more expensive but in all it was a bad room of a medium hotel in a very good location

    3.8

  • Zsolt
      Hungary
    January 3, 2014

    Good location, very close to city center. Friendly staff. Comfortably bed.

    Furnitures and carpet were very old and worn-out, should have been changed for years. Wall was dirty. Tv was not working at all, we called reception so they came to try to fix it, but could not make it. Wifi was not working either.

    7.1

  • Zsofia
      Hungary
    December 31, 2013

    I liked the staff and the beds

    9.6

  • Anonymous
      Hungary
    December 17, 2013

    if this hotel is baby friendly and has a crib, why don't they have a baby bath tub?!

    7.5

  • Anonymous
      Russia
    December 16, 2013

    The best place for living! Comfortable room ang nice staff. Thank you so much!

    Nothing!

    10

  • Anonymous
      Denmark
    December 10, 2013

    The location is very central next to the Museum Quartier. Staff was very helpful and welcoming.

    There were items from previous clients in the room when we arrived and the following day the room was not done when we came back at night.

    7.9

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