눉Staff could be more professional.
눇We stayed in Hallstatt for 2 nights, first night we stayed at Seehotel Gruner Baum, due to unavailable of rooms in the same hotel, we have to move to Seewirt Zauner with a higher price. The overall experience was interesting in compare with our 1st night. Room was small but it was clean and comfortable. We are in a group and booked a total of 6 rooms, however, the staff told us his manager passed him total 7 room keys and charged us 7 rooms; he had no idea even I showed him the booking.com confirmation, actually, he didn't know how to help and seems he was only a waiter or bar tender. During check-out, he had to connect to the "transparent" manager to report the case remotelly, and it took some time to confim we made 6 rooms only.
We also had dinner at its restaurant, the food and atmosphere was good, but we had an unpleasant experience when we first entered the restaurant... we booked a table for 11pax and with the hotel email confirmation, but the lady said she didn't have our record and asked us to look at her reservation book >_<: , luckily, they could arrange 2 tables for us. Recommended to make a reservation for dinner in this little town in advance.