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Auerspergstraße 4, 5020 Salzburg, Austria – Show map
|Deluxe Double Room|
|King Suite - Non-Smoking|
|Classic Single Room|
|Classic Double or Twin Room|
|Superior Double Room|
|Club Room with Lounge Access|
|Executive Double Room|
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185 properties in Salzburg
Including hotels, apartments, villas and more.
338 verified reviews
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Sheraton Salzburg Hotel's staff speaks: English, German
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Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Massage, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 17.50 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge in a crib.
All children under 12 years are charged EUR 25 per person per night for extra beds.
All older children or adults are charged EUR 55 per person per night for extra beds.
The maximum number of total guests in a room is 3.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 337 reviews
Value for money
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Family-run for 3 generations, the small and elegant boutique Hotel & Villa Auersperg enjoys a quiet location in the heart of Salzburg and features a charming terrace, a spa area with a roof terrace...
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Just a 10-minute walk from Salzburg’s Old Town, this 4-star hotel offers spacious, air-conditioned rooms and free Wi-Fi in public areas. Mirabell Palace and Gardens are 320 yards away.
Score from 975 reviews Good
All the staff trained to look after all your needs with a lovely smile x fab
Staff were extremely helpful Location was good
We stayed here with a 7 month old infant and were a bit worried about staying in such a good hotel with our baby. However the staff - especially front desk and restaurant - were both extremely kind and helpful and made us feel at ease and comfortable. Of course being upgraded to a better room didn't hurt either! Location is perfect with a parking garage under the hotel, right next to the Mirabel Gardens, a bit further on the Mozart living house and old city at approx. 15 minutes stroll. Highly recommended. Oh and of course Salzburg is a lovely city.
Everything! The staff were fantastic and couldn't be more helpful. We were given an upgrade on arrival, which made the stay even better, of course! We also had a few freebies thrown in when eating in the bistro and main restaurant. The meal in the main restaurant was one of the best we have even had. The Goose was amazing I thought. Nothing was a problem at this hotel. Room was clean and comfortable, overlooking the park.
That we couldn't stay longer. This hotel and this city are awesome!
No slippers in the room.
The location is perfect and the staff is extraordinary.
- The comfortable bed & bedroom... - The very nice & warmth BAR & the bar staff... - The breakfast
Outstanding internet, superb mattresses & one of the top 3 breakfasts I have ever had in Europe or North America. Exceptionally gracious, pleasant, cordial & helpful staff, all of whom spoke English as well as other languages. A superb dining experience with the Executive Chef Simon Z. at Mirabell Restaurant -- as good as Keller's world famous restaurants in the USA -- all very reasonably priced. I enjoy Sheratons for their consistency, but this was the best Sheraton ever, by a long shot. The setting could not be more perfect, besides: 5 minutes from Mozart's residence, 10 minutes from some of the best shopping in Europe, all walkable, human scale, delightful.
Nothing at all.
Staff was very courteous. It's always nice to walk into the mirabell gardens from the back door.
The hotel's interior looks very outdated. Really small bedroom window, don't do justice to the beautiful gardens.
It's location is so closed from gardens, 12 mins walking from old shopping town and bridge of locks love, it's fabulous.
Reconstructed room , a comfortable of the bed
Its a typical city centre hotel but with a good location near the river and Mirabell Garden. The hotel seemed quiet with no traffic noise that I could hear. Only ate breakfast in the restaurant so cannot really comment on the food. Free wi-fi in all rooms.
Wi-fi speed was quite slow. Breakfast was a bit chaotic and they could do with a few more waiting staff, but this is a problem almost everywhere so not a specific criticism of the Sheraton.
The staff were not polite, did not spend time explaining to us why were we charged twice and answered with an attitude that its an error in there system yet we had to speak to our bank, not helpful at all and when we asked about tours they provided us with leaflets not explaining any further
Club lounge for breakfast. Helpful staff.
The staff was very friendly and went out of their way to be helpful. Especially in the lobby lounge and restaurants.
The hotel help from the front desk to all service staff, pleasant, complete follow through, just perfect. The rooms are designed for comfort and ease of use. Everything is immaculate. Close to everything and anything you want to do, eat, shop, theater and touring spots. Enjoy!
Bed covers too thick for room temperature and no alternative e.g blankets, were provided in the room. The temperature control panel would not allow the room temperature to be lowered to enable bed covers to work. It was hot under the bed cover and even with air conditioning turned off it was too cold to sleep without the bed cover and very poor sleep resulted. Wifi connection procedure was poor. It was difficult to connect with and almost impossible yo connect two smart phones at the same time and maintain the connection. Breakfast price was greedily excessive and bore no relation to the quality and prices available in nearby cafes.
Seventh floor club lounge was fantastic. Great access to the conference centre. Staff were so charming and helpful
Only one staff member was very unfriendly and unhelpful. Sad, as the others were so good. She was working the 7th floor the morning of Sunday 14th. My travelling companion said she was the same on the Saturday morning.
The area around, the staff were helpful
The view from our room was spectacular. Everything about our room was great. Thoroughly enjoyed staying at the Sheraton.
The accommodations where excellent. Our room was very beautiful and comfortable.
The hotel restaurant left me disappointed. It was over priced and I didn't like what I ate.
Staff attitude. Quite unfriendly and unhelpful.
Front desk staff, food, valet parking, hard wood floors in room, close proximity to many sights, chocolates given to me at the end of my stay
Not a very scenic view for the price I paid. My view faced apartment buildings.
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