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Newest reviews for Hotel Penz West

  • Anonymous
      United States of America
    September 2, 2014

    Spacious room, very good breakfast, nice spa to use for free

    Bathtub shower, airplane noise, no a/c


  • Anonymous
    August 29, 2014

    Room size and wifi



  • Carol
      United States of America
    August 24, 2014

    Excellent location for airport travelers (walking distance). Excellent breakfast, with food available early if needed.


  • Anonymous
      United Kingdom
    August 14, 2014

    We arrived soaked and were offered covered parking for our motorcycles and a space to dry our gear. The gym was very clean, with cold water at hand and a lovely view. The breakfast is just amazing, from antipasti to eggs & sausages to a wide selection of fruits, pastries, bread, cold cuts...


  • Craig
      United States of America
    July 31, 2014

    1) The location next to the airport is very convenient when one arrives, and particularly for early morning flights. The F bus means that one can get downtown quickly. 2) The early breakfast (4:30 am) is great for early morning departures. 3) It is a very comfortable hotel. 4) The staff are very helpful. 5) The regular breakfast is very good.

    WiFi internet was a bit flaky and slow.


  • Klaus
    July 25, 2014

    It was clean. Good service. Nice dinner at the restaurant.

    The breakfast was not the best we have tried.


  • Joan
      New Zealand
    July 24, 2014

    Convenient for early flights, including an early breakfast


  • Daniel
    July 21, 2014

    Nice clean family room with enough space.



  • Anonymous
    July 9, 2014

    Excellent, spacious room for four! Very comfortable bathroom also! Very good breakfast. Everything was perfect.

    Carrying our luggage to the reception, up a big staircase...


  • Clement
    July 8, 2014

    Close to Airport

    Anything ! ! !


  • Anonymous
      United States of America
    July 7, 2014

    Staff is extremely friendly and helpful. They can tell you a lot about the area. Walkable to the airport and there is a convenient bus to downtown/main train station. Great dinner and breakfast. Rooms are super comfortable with great windows with mountain views.

    Everything was perfect!


  • Andrey
    June 29, 2014

    Everything was great!


  • Ron
    June 5, 2014

    Staff were extra helpful. Bus at door to old town - so handy as you don't have to drive into town. Breakfast excellent, a very good selection and all so fresh we found this hotel first class. .

    Could not fault


  • Anonymous
    June 4, 2014

    Free upgrade to renovated room. Room was clean and had a nice bed and view. Location very suitable for single stop to italy.


  • Thomas
      United States of America
    May 31, 2014

    Staff very courteous and helpful.


  • Giancarlo
    May 31, 2014


    no difference between Superior rooms and Business rooms


  • Charles
    May 16, 2014

    Comfortable bed, free parking next to hotel, very good breakfast included in price of room, large TV, quiet room, restaurant in hotel.


  • Carla
    May 15, 2014

    the heating rail for towels in bathroom could not be switched on. Breakfast was splendid, only...... tea water was not hot.


  • Christina
      United Kingdom
    May 11, 2014

    The rooms have been revamped well. The hotel is welcoming, clean and efficient, the staff are pleasant and courteous and the meals are great.


  • Rosemary
      United Kingdom
    April 11, 2014

    Very friendly and helpful staff Comofrtable accommodation Close to the airport and an excellent restaurant within walking distance Great breakfast.


  • Sophie
      United Kingdom
    April 9, 2014


    The sign on the outside of the building wasnt lit up or very clear so made it quite hard to find, as an English tourist travelling alone at night. I read that food would be served until 21:45 in the evening so when I arrived at 21:00 after travelling for 2 hours I was hoping for some room service food. When I called to order I was advised that the Kitchen was closed. This needs to be made more clear on the website or an email notificiation should be sent out. Luckily I managed to get a pizza from across the road but if that hadnt have been there, I would have had to go without as I wouldnt have been wandering the streets of Innsbruck alone at 9 oclock at night.


  • Susan
    April 8, 2014

    It was a nice, clean comfortable room and the breakfast was very good

    I'm not very tall, but the sink and walls of the bathtub were very high compared to other hotels. Climbing into the shower was doable but not easy. The most annoying point though was the cleaning lady who opened the door without knocking at 8am on Sunday morning.


  • Frank
    April 8, 2014

    Breakfast was good on saturday, less so on the sunday.

    Breakfast was good on saturday, less so on the sunday. A bit expensive for what you get.


  • Roger
    April 3, 2014

    Very friendly staff and good food in the restaurant.


  • Chris
      United Kingdom
    April 1, 2014

    Sauna, steam room, inclusion of breakfast, comfortable bed.


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