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Herrengasse 10, 01. Innere Stadt, 1010 Vienna, Austria – Show map
Excellent location – rated 9.8/10! (score from 1278 reviews)
Rated by guests after their stay at Steigenberger Hotel Herrenhof.
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Steigenberger Hotel Herrenhof's staff speaks: English, German
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Cycling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 39 per day.
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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All round great style and service
Bed a little firm pillows a little soft..not a big deal
The location is excellent. The hotel features a truly great sauna lounge.
The rooms were much smaller than one would expect in a 5-star hotel. I have stayed in other similar quality hotels in the same area, where the rooms were twice as large, so I am not probably going to go back to this hotel.
all is fine.
1) Clean 2) Good breakfast 3) Very nice location for sightseeing and shopping
1) A double bed was made from two solo beds and during the night went in two different places. 2) The free wi-fi is very low-speed, and the normal speed wi-fi is quite expensive.
location, spatious rooms, coffee making facilities
smoking in the bar
Every thing was perfect , Efficient Staff , Room very comfortable & clean , We enjoyed our stay and we highly recommend this hotel .
location, room, room service, best sleep guaranteed-all awesome
a strange person who supposed to be a night shift receptionist on 27 december. he did not put all bills in a single envelope, was arrogant, not pleasant. Fairly speaking that was a surprise for me as soon as all staff - guys and girls on a daily service - were extremely correct and helpful.
Ideal location, beautiful room decoration, comfortable bed, helpful staff.
Location, staff, bed, breakfast was excellent
My room at the roof floor had not enough light, high windows and no view. That was very pitty. Also the meal I had in the restaurant was not good. It was a kind of mais avocato salad with no taste.
Location, nice rooms and bathrooms, beautiful bar. Excellentte breakfast.
Girlon reception did not knew to recomand restaurant for dinner.
just a very nice hotel in great location - no more comments, we enjoyed it 100%.
Location Room size Cleaningness of room and hotel
Unfriendly staff - at no point were we greeted in a 'hello' or 'goodbye'. We arrived very late at night after a very long delay in our flight, we mentioned it to the clerk, hoping to find a kind ear, or maybe be offered a bottle of water as the city was sound asleep. 'Oh, really' was the reply, and just a quick check-in process was continued. In terms of housekeeping - bath supplies were not changed daily - especially annoying with the vanity kit. We have used the cotton swabs, and left the box open so that it would be replaced with a new one. When we returned to the room we saw what we thought was a new box, but when opened were shocked to see that the leftover cotton pads were shoved back in and the box was reclosed. The same thing happened on all 4 nights we stayed in the hotel. These are 'small' issues however are just some of the examples we could come up with. Not at all what I expect in terms of 5 star service.
the hotel was in an excellent location which made it very convenient to travel out with our 2 month old baby for short trips to the sights. Hotel room itself was very clean, spotless in fact, and the room was a good size and extremely quiet. We were by the elevators which would normally concern me, but we heard nothing, ever!
room didn't get as warm as I would like, even with the heating turned up to maximum. Plus we requested a baby crib during the booking which was confirmed but not actually provided. Good job we had taken a baby travel bed as a backup
nice, pro staff, perfect location, very comfy bed.. "la classe" :)
smoking in the bar, non-smokers are sent to the lobby :(
I was given the junior suite and I highly recommend it. Wonderful view from the top. The staff was very nice and helpful. The room was excellent as well as the cleaning and service.
We had to wait for a table for breakfast but it was the rush hour so, it's only a tiny complaint.
LOCATION OF A HOTEL
Everything simply great, top service, great location, all what you expect from a really good hotel.
The free wi-fi option is soooo slow, that I could not even do web check-in. That was unexpected. Though this I faced in many Steigenbergers unfortunately.
Clean, comfy rooms. Friendly staff. Beautiful reception and bar area. Fantastic location for access to tubes, Christmas Markets and sights
Slow wifi, though not a massive issue
Well taken care of. Comfortable space, excellent location, very helpful staff.
Good hotel in good location but awful internet. Given the price they charge it is indecent to want a surcharge for decent internet.
Misleading: When a decent hotel indicates there is free wifi I do not expect something sub-standard and then charge me for standard Wi-Fi (they call it high speed). All I need is what is available is most cafes for free.
Location and design of the rooms
Nothing. Coming back regularly.
Breakfast was truly amazing, with a wide variety of foods. The location is excellent, the street where the hotel is located is very nice and close to Kohlmarkt and Graben.
Wi-Fi is extremely slow; in order to have a faster Wi-Fi, you need to pay 8 euros per day, which I found silly in the modern world of today. In addition, we had a very bad experience with a lady receptionist (her name is Marriette, I think). She was very unpleasant, arrogant and made a mistake with our payment.
The rooms is new and have modern decoration
Stuff of reception is talking bad with gusts and no respect
superb location excellent breakfast choice very comfortable bed
wifi was slow and occasionally non existent
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