Imperial Riding School Renaissance Vienna Hotel    

Nice place near far from belvider and to the other direction 10 minuts from shtefan plac

If you leav hotel and dont have more time will be ready to get ane problem with payn and if you stood deposit can be problem, that is way do it have more time for explanation. And is one manager on reception (blond woman may from germany) who is very malevolent and can let you self to cry to you and it is not pleasing that hotel has the same manager

Staff was friendly, room was clean, it was very relaxing.

The swimming pool was very small, we were disappointed since the swimming pool was an important factor in choosing the hotel. The all you can eat Barbeque for 35/person. It left the impression of being comprised of left overs. Further more, everything in the menu was better priced than the barbeque, and offered better value.

The common area's were fabulously presented, great amenities within the hotel, good location and plenty of choice.

Room décor a bit dated but in good order.

Beautiful biulding in excellent location staff very friendly and helpful , great indoor and outdoor areas for relaxing with a drink. Pool very good and gym and spa good as well. Value for money excellent

Free internet acess and wired internet acess did not work I was not the only guest complaining

Staff extremely helpful Excellent location to arrive and go to airport with S7 local train Also metro station just behind to city sights sauna, swimming pool and pool bar are nice to relax

Breakfast

Staff doesn`t care

Friendliness of staff, large beds with lots of pillows.

Nothing.

Position, the imperial facilities, reception, room

I have to pay extra the sauna

Other things are good .

small swimming pool. No free charge sauna morning time.

Swimming pool,

It sugessed we could get free wi fi not true. It was very dark and tired room , almost dirty infact smelt of smoke, not what use to from a marriot group.

I liked the staff, the location is good, and the breakfast was very delicious.

But, the room was a bit noisy, and bathroom smells bad.

Imperial Club rooms with food and internet included in the room price

pool and steam room (dirty)

Clean. A convenient location near the Belvedere and the S-Bahn station.

The cleaning lady was part of the morning in the room when people were still in bed.

Good guestrooms. Excellent buffet breakfast. Delicious new year's eve dinner at Boromaeus restaurant.

Restaurant Arsenal has got no Vienna flair at all. Service and quality of food is quite poor. The hotel was absolutely full, probably 500 guests. It has got ONE ! lobby bar, can accomodate maximum 20-25 people. This is the only bar or cafe or whatsoever you can name room or cafe or anything where you can sit and have a drink or two. New years eve, new year's day no GM or assistant or F/B manager on hand you could ask anything. Staff is very helpful, young and unexperienced. Management unvisible ! We were a party of 8 and had to take taxis to go to have a drink to the inner city because the hotel lacks of a room to please their guests with these. This was our second stay here, sad that the quality has dropped so much since last year.

The mornings' breakfast, Varied and tasty.

Excessive / expensive Charges for Internet access which provided "only in lobby".

Very comfortable beds the food provided at the Lounge was very good

I thought the description on the website misleading. I expected something far grander. Regarding the bed room (booked as twin): * tv did not work (no power and not rectified even when informed staff) * could not open the room bar (did not bother to mention to hotel) * a cot was left in our room (obviously a family previously) * I assumed the winter garden was internal - it isn't!!

The delicious breakfast.

Paying for internet !!! Absurd !!! Other hotel in the near from the same type are free

the comfort and design

excellent breackfast, a very nice and confortable bed

very expensive parking...

Very friendly staff, including obliging barman. Excellent breakfast, everything you could want including pancakes, waffles and omelettes cooked to order....wide range of everything and coffee refills. Again very helpful staff, even when we accidently smashed some crockery! Great location for S-Bahn direct from airport plus links into city centre, but quiet hotel - very well sound-proofed rooms. Large hotel but made to feel very welcome!

Internet overpriced, 16 euros a day for a business hotel is unjustifiable... in lobby and in rooms although when we had power cut and could no longer use it staff happy to knock price off bill without any dispute whatsoever. Need to reduce fee or make free like most other places though! Otherwise couldn't fault it in the slightest.

Location / hotel itself

Room were very old. Breafast was not very good quite 3 star level restaurant very loud.

The building is grand, classical and it is conveniently situated.

There is no tea and coffee making facility in the room

Hotel Style, staff and location

no wireless internet in room

The breakfast how it must be in a hotel of this category

1./ The breakfast room was too noisy. It gives you headacke to wake up and sit in such an industrial breakfast room where around 100 or 150 people move and eat all at the same time, it is very noisy. The architecture of the room should be revised in order to minimize noise. May be by building small compartments where each table or group of tables are isolated ones from others. 2./ The bed was too soft and the cover too hot for the standard temperature existing in the room. Really, for an october-november of 15 degrees the cover was definitively too thick, both for my partner and I. 3./ The swimming pool too small. An a pity that in the spa they didn't have jacuzzi