눉The bed was too soft. There was no "do not disturb" sign for the door, which meant that someone cam ein and "helpfully" tidied my stuff which I really would have preferred to be left where it was.
The ticketing system isn't like the UK - here, we put in where we want to go and it tells us how much it's going to cost, there, they expect you to know which zones you will need to pass though. That's not the fault of the hotel, I know, but it's still not easy for someone who doesn't speak Austrian German to navigate.
눇Loved the staff, loved the location, loved the room. I really wanted to stay loneger - I booked 3 nights but was only able to stay for 1 night due to personal circumstances. Baden is lovely, it's dead easy to get into Vienna by tram if you want and dead cheap - depending on the time of day it'll cost you no more than 5 euro.