Hotel Mozart

La atención y amabilidad del personal de recepción, la limpieza de las habitaciones y la ubicación

Falta de lugar para estacionar en el mismo hotel

situacion, limpieza, amabilidad del personal.

Clean, pleasantly appointed, roomy (especially for 2 adults and older teenager), close for walking, quiet.

Mattress was a bit soft.

The staff was very helpful and nice. The room was clean and the breakfast was above average. The location was good coming from the train station. It was between the station and old town.

Friendly and helpful staff

Need Ironing facilities in the rooms, would have also been handy to have a lockable safe in the room

Very good distance from city centre and attractions. The staff members were very kind and accomodating. Very nice sitting area.

Room were quite small. We had a room for 4 and it was quite snug in there. No sitting area or family room.

Staffs at the hotel were helpful and friendly. The reception area is small but tastefully decorated. However, the room is not as large and nice as the photos on the internet, but it is acceptable.

The hotel is on a busy street and is extremely noisy (from street cars, motor bikes and cars) from 4:30AM in the morning if windows are opened (there is no air conditioning). On one night of the 5 nights that we stayed, there were loud young people hanging around from late evening until 3:00AM. The wooden floor and rug in our room were not cleaned daily - our chidlren dropped cookie crumbs on the floor in the evening and the crumbs were still there the next day after room cleaning service. The tiles in the bathroom were chipped (black) in many spots which make it appear less clean than it could have been otherwise. Internet in the room did not work, and did not always work in the lobby area.

The location was excellant for city attivities. You could easily walk to the major sites and tour facilities. The breakfast was very good. The staff other than morning desk clerk was very helpful. They helped point us to a pharmacy that was open on a Sunday evening. This hotel has been updated with lighting, lobby sitting room, elevator.

The staff was always friendly and helpful and seemed to anticiate our every need. The room was always very clean and well cared for.

A perfect location - a 10-min walk or shorter to the old part of town.

Very kind and nice staff. Located in a good place, quite close to the city center and the hotel was quiet during the night.

I like that we could get coffee from the restaurant and bring it back to our room..... would have been better if it didn't cost $5. for 2 cups and would be even better if there had been a coffee pot in the room or if you could get a courtesy cup.... since the hotel was so expensive. I liked that we could get atleast one station on the TV in English.

There weren't any wash clothes in the room. I'm not sure if this is normal in European Hotels. But the one that we stayed at in Fussen, Germany did have them. I wish they had offered free internet service in the rooms. We had to use the internet in the lobby and paid 6 euro for 24 hours use. Most of the time of course we weren't even there.