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Praterstraße 1, 02. Leopoldstadt, 1020 Vienna, Austria – Show map
Excellent location – rated 9.2/10! (score from 403 reviews)
Rated by guests after their stay at Sofitel Vienna Stephansdom.
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Sofitel Vienna Stephansdom's staff speaks: Turkish, Filipino, Serbian, Russian, Romanian, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German, Arabic
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Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 30 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Turkish, Filipino, Serbian, Russian, Romanian, Portuguese, Polish, Dutch, Japanese, Italian, French, Spanish, English, German, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 403 reviews
Value for money
Show reviews from:
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Score from 1219 reviews Excellent
Thanks for the Concierge servise
Everything is great just the food in the restaurant up in 18th floor is not as good as I expected...
Clean, very well-designed room with ability to screen off the bath/shower area. Panoramic views. Helpful staff.
The all-white rooms must have been a nightmare for the cleaning staff to maintain! Having said that, the cleanliness was spotless - I assume the hotel must replace worn furniture and accessories at regular intervals!
Really nice rooms with lots of amenities Good location Nice view from city facing rooms Excellent staff
Limited access to Wifi
The dark bedroom and the restaurant service and food - awful!
Internet was slow and I could not work with Soundcloud, Youtube or download or transfer large files. For this I had to pay extra which I think is bad for this type of hotel. For this price Wi-Fi with high speed internet should be for free. All other hotels I stayed in during my business trips had free high speed internet.
This was one of our greatest weekends. We spent wonderful time at your hotel. Thank you for the special attention of the staff and unforgettable moments at the restaurant!
the view!!! we stayed in the hotel for the 2nd time because the view is so great. you wake up and see whole vienna and especially the st. stephens cathedral directly from your bed, since the glass window is parallel to the bed in the grey rooms....
the spa experience was not worth it at all....
the view in my room and the the view in the 18th floor it was an amazing! I love the room designs, the staff very friendly, actully i loved every single thing, it was a very nice experience.
The wifi it was not fast!
Apparently they don't have a stand for a specific room type. This was our second stay under the identical bucking option as before, but this time the room was significantly less comfortable. Also the staff at the reception treated us like idiots and lied to us about the booking arrangements from the previous period. The WiFi was completely useless.
Location of hotel and the breakfast was outstanding
Over booked on our first night and we were relocated to a different hotel
Good location, very contemporary decor - not to my taste - Ok if you don't mind sleeping in a dentist surgery!
Le Loft was very unhelpful both for eating and at the bar later in the evening. They expected our party of 12 people to preorder a set menu with no exceptions - we decided to take our custom elsewhere as a hotel boasting a restaurant of a high standard being unable to cater for a table of 12 without preorder seemed ridiculous. The restaurants we went to in the city had no ridiculous restrictions. In the late evening the bar staff were terrible - unable to find space, unwilling to use tables that were in the lower area - all in all a restaurant/bar that thinks more of itself than its customers - nice if they can afford to turn away custom.
Beds, choice of pillow, open plan living space
Colour scheme in the bedroom. It was a cold grey. It felt like a prison cell. Service in le loft bar was awful and so was reservations / restaurant.
excellent location. very nice staff. very clean and comfortable.
the fact that someone would come by every evening to ask if there is anything required. this was nice but very disturbing.
The view is good. Near the metro.
They gave us the room No.13 on the 13th floor. I don't know if they did this intentionally but really did feel uncomfortable. If this room must be for someone, the better way is to avoid to use 13.
Everything is great
I don't normally review hotels I stay in though I travel a lot and stay in a lot of different hotels. But this hotel was absolutely outstanding in every aspect. If you're straying in Vienna and want to be in or close to the city centre, then I can't reccomend this hotel more highly
The overall picture form the hotel is good. The staff is very polite and helpful.
It is the general feeling the hotel does not keep up its 5 star level. Housekeeping did not prepare the bed for the night. One day internet access was broken. I think you could say there are better hotels now in Vienna at this price level. But... it is still a fine hotel and I am critical.
I loved the view, the unexpected upgrade, the friendliness of the staff, the whole artistic concept behind the decoration, the spa package for two people for 99 euros (only available for two days), the complimentary nespresso machine, the bed and the pillows. I had such an amazing stay
The room service food...good but not great (as you would expect, I guess?)
Location, View and staff
The hotel is very well designed. The attention to details is astonishing. Also, the breakfast on top floor has an amazing view to the city. Additionally, there are real nice restaurants around the hotel.
Can't think of anything.
View, location, restaurant on the 18th floor with beautiful view. Breakfast. Garage, free mini bar. Modern design.
We were waiting for omelettes almost 50 min. There were guests who came 15 min after us and got their meals before us!!!??
-Room service, concierge and dinning staff is excellent. Housekeeping and reception have to be a little bit improve. -The facilities is great and comfort. -The location is very close to important tourist attraction. -Taxi service just right in front of the hotel.
-I have a very bad experience with check-in and out process. During check-in they say they will reserve my total stay with 100 euro per night, I reserve two room for 5 nights. So it take all my credit limit for the card (as we are from Thailand my credit limit 3,000 euro is some kind of maximun limit in my country). When I check out, they say they can only charge for one room. Which is 1,100 euro, another room they can not charge because of the reserve they cancel is not automatic cancel, I have to wait for another week. If I am not travel with my boss, I couldn't pay that bill. The hotel should improve their billing system. Most of the leading hotel, they will charge to the reserve amount, not cancel the reserved and charge again, which mean double charge.
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