Where do we start?! The personnel didn't speak English, almost at all, this being, maybe, the reason for their rudeness...(all, with one notable exception, our waiter). The food was tasteless, except for the breakfast, which was quite rich and diversified. The toilets in our Deluxe Room (!) spread an intoxicating fragrance of urine, to put it mildly... The heating system was excellent, but inexistent - this would be the first 4 stars hotel where the guest cannot choose the temperature in the room. When we inquired about it, they told us not to worry, that the floor heating would go off at 8 pm!!!!
The sauna facilities were some of the best we found in the hotels in this area: dry saunas, steam saunas - 2 of each, a pretty large pool, a jacuzzi etc.
For breakfast, a great variety of fiod, with some quite tasty local specialties - ham, cheese, honey etc.