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Hotel zur Burg
Schlossstraße 45, 5710 Kaprun – Show map
Excellent location – rated 9/10! (score from 250 reviews)
Rated by guests after their stay at Hotel zur Burg.
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6 Reasons to Choose Hotel zur Burg
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158 properties in Kaprun
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250 verified reviews
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Hotel zur Burg's staff speak: Slovak, English, German, Czech
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Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Skiing, Ping-Pong, Hiking, Cycling, Horseback Riding, Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Slovak, English, German, Czech
2:00 PM - 6:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 6 years stays free of charge when using existing beds.
Free! One child from 0 to 2 years stays free of charge in a crib.
Free! One child from 0 to 6 years stays free of charge in an extra bed.
One child from 6 to 11 years is charged 50 % of the room stay per night and person in an extra bed.
One child from 12 to 15 years is charged 70 % of the room stay per night and person in an extra bed.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel zur Burg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests arriving after 20:00 (latest possible check-in time: 22:00) are kindly requested to inform the hotel in advance.
Please note that pets are not allowed in the restaurant of this hotel.
Please inform Hotel zur Burg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 250 reviews
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Good location , stafe is very nice ,
Breakfast need to improve
The location, breakfast, reception quick respond, clean hotel, free parking and security.
Staff & view
Poor net in room 111 & 112
Really good location, very casual atmosphere which was nice and some friendly staff. Dinner in the restaurant was very good, breakfast was average. Service good. Hotel has a lift which was a nice surprise.
Visited in a heat wave and air conditioning would've been so nice, but I understand why a hotel in the middle of the Alps wouldn't have it. Went for breakfast half an hour before it closed and there was very little left on the buffet.
A very luxury 4 stars hotel , rooms a little small but very confortable with amazing beds, perfect clean.A wonderfull bathroom. A wonderfull Spa with swiming pool and jacuzzi, a very refined and complete breakfast. We have stayed in June and we've got from staf a bonus card with atractions free. Just great ! Thank you zur Burg ! Just Superb !
Staff helpfull , nice.
Room too small
everything with best quality nice hotel
Location Friendly Staff Clean nice serves nice facelates
Break fast Bofeh
Spa area is great, with outside chairs.
Evening dinner could be improved (step up & refine)
The staff so friendly
Size for the room
Excellent hotel, very friendly staff, great food. Simply perfect!
Modern and spacious bathroom Very cosy bed linen Nice view from balcony Fast internet Good quality of finishing
Water in pool a bit too cold
Hotel itself (rooms, bathrooms, restaurant, front desk, Spa, elevator...) look great, it is stylish combination of modern luxury design and traditional Austrian design. Whole hotel stuff was so friendly and helpful and I can say among the best from all hotels we stayed so far. Whole hotel is very clean and very well managed. Food is excellent, all compliments to chef. Internet connection is good and fast.
We have chosen to stay in this hotel because it was only available hotel with swimming pool for dates we selected. During our 7 days stay water in pool was very cold except for one afternoon when it wasn't too cold but neither warm enough. We complained to front desk about it and we was told that it will be fixed and that temperature should be 30C but it never was even close. However hot tub was properly heated so we used it instead of pool. Stuff in the restaurant is 5 stars (helpful, polite, friendly...) but they not speak English at all but girls from front desk are fluent in English so they can help. Also portions for dinner can be slightly larger (considering that most guests spend day skiing) and also for such nice 4 stars hotel there should be 4 instead of 3 options on the menu. Room type "Maiskogel" need bit more space and one more chair in the room. It is bit awkward to have shared balcony in 4 stars hotel.
Very friendly stuff and attentive to your needs. Nice beverages and food in hotel.Location is just perfect especially if you get the room with the view over the city.Special thanks to director who solved the problem of coldness in the room very fast. nice facilities especially the pool and saunas. Great thanks to stuff for such a nice time.
breakfast buffet too hot on the room, no possibility to set the temperature lift blocked by personal
Staying in this hotel was a fantastic experience. We arrived at midnight because of traffic jam but there was no problem to wake up a hotel manager, who told us everything what we wanted to know. Breakfast was fantastic- juices, tea, coffe (Latte for us) milk, cereals (a lot of) jogurts, ham, eggs ...a lot of kind of rolls and bread...maybe they buy up some bakery). Our room was spacious with high and comfortable bed. You could watch the actual weather at the near moutains. The bathroom was very large and nice. And the shower was for three people in minimum :-). Every day we were sitting in a big balcony and we enjoyed the fantastic view to hills and mountains. Hotel has its own spa, where there is a peace and quiet and you can relax here or do some computer works because there is also a wireless connection. The most wonderful was the dinnir. We were absolutely enthused by the 4 courses of the meal. Thanks to all staff which helped us to enjoy our first staying in Alps. If we come back, We will stay in ZUR BURG.
Very friendly staff. A special mention is Sofia in the reception. Fantastic room - 5-star facilities in a 4-star hotel Good breakfast
Fantastic facilities. Very friendly staff. Very cozy hotel. Good food. Highly recommend staying here.
the room is extremely small
Reception staff was very friendly.
Breakfast has few options.
فندق ممتاز ومن افضل الفنادق اللي سكنتها في كابرون وطاقم عمل ممتاز ومتعاون الي ابعد الحدود وانصح فيه بشده . Excellent hotel and the best hotels that inhabited in Kaprun, excellent staff and extremely helpful and I would recommend it strongly
the hotel is new and amaaaaazing the staff were amazingly helpful and kind and absolutely friendly we loved every single one of them the room was very clean and nice and with an amazing panoramic view and the bathroom was nice and clean and with style the breakfast was free and soooo delicious and for dinner they can provide almost anything the guest request if they have it and all what we requested and ate was delicious and the pool and spa was lovely and so luxurious the net was free and the parking was free and just in front of the door and they gave us a free access for a lot of places with a cards with our names like for some places to visit and more discounts on other places and it was the best hotel at all we loved everything ,, even though it was freezing outside we requested a fan and they gave us one any one who doesn't try this hotel will be missing the greatest chance of visiting this great hotel and btw we are very picky guests and we totally fell in love with this hotel everyone is recommended to try it
nothing at all amaaaaaaaaziiiiing hooteeeel and staffffff
Very friendly environment. Great food - breakfast with big variety. Dinner - excellent. Very friendly and helpful staff. We felt like we would be in known environment even though we came first time. Great wellness, much better than in similar hotels in Austria. Very close to golf course
We had stayed at a nearby hotel before and knew the location. This was a last minute booking due to a change of holiday plan. The hotel is very clean and rooms well looked after, the spa area is of good quality. The hotel is some 8 minutes walk to the town centre and for us conveniently located for cycling.
Whilst all the staff were friendly and helpful, we were disappointed to find it was not a family run Austrian hotel. This was noticeable by the lack of a manager, a poor display and selection of evening starters, desserts and breakfast. The cooked food was of a reasonably good standard, but not up to expected Austrian standards. The dining room itself lacked any atmosphere and unfortunately our bedroom was situated above a noisy kitchen in the evening, and a compressor which was noisy all night. The hotel is also situated on a cut through road to ZellamSee, which was busy and noisy from 5.00 am each morning. All in a fairly good hotel, convenient, with good spa facilities but lacking peace and quiet, and the quality of meals expected in Austria. Wines were quite frankly a rip off starting at Euro 35-45 for an average quality wine. Not recommended if you stay half board. Perhaps a room on the far side of the hotel might be better. The hotel was fully booked apparently so we were unable to be relocated.
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