Hotel zur Wiener Staatsoper    

Location, friendly staff, nice breakfast, clean excellent facilties

Room was small and difficult to get around

breakfasts

small toilet and shower

everything was very good but the location is really perfect

This hotel is extremely well located just metres from the State Opera house and walking distance from many attractions. I'd have to say that ALL the staff are the most helpful friendly people. They assisted us with every query and request. We will certainly recommend this hotel.

The rooms are small but very compact - not a fault at all. Some people may like more space but we were very comfortable.

The location was perfect as well as the building was historical and cosy

pretty high price.The bed was basic and not good

Very friendly staff. Clean rooms. Perfect breakfast. Family, quiet style. Facilities for a traveller: maps, tickets, info about Vienna. Excellent location. Although little space, there is everything in the room.

It would be good to have a small fridge in the room for some cold water, milk, medicines, etc.

A very nice familly-run hotel in the heart of Vienna, it's location is probably one of the greatest upsides of the place.

Location, staff , facilities.

Rooms just a little small but very acceptable

Wonderful location in the pedestrian area and very close to the opera house, Hofburg, and, museums. I wasn't feeling well one morning and the hotel receptionist had my breakfast sent up to our room. Reception speaks very good English. Breakfast was a wonderful buffet.

Our room was somwhat dated.

`The hotel has grew charm and an excellent location.

Location

Didn't think the breakfast was up to much The fact that the single rooms - and I have stayed here on several occasions now - are by a light-well so have barely any natural daylight which, in the summer months can be very depressing! Having a room located on the top floor is better

breakfast.

chairs in the room.

Andrea, was great. Room was very nice.

It's location

Very central location. Little and cosy hotel.

Very small and narow bathroom.

Friendliness of staff, very clean, excellent position in the heart of Vienna.

Excellent staff - breakfast great with lovely and prompt service; Receptionists also doubled as advisors, concierges etc. and were superb in every way with excellent advice, map directions, suggestions, and totally reliable.

Only one question: entrance to my room was through two doors with the inner door so heavy it was difficult to open at times, involving my shoulder as well. I did leave that question on my evaluation form to the hotel - and guess it might be a question of loosening a spring on the door, perhaps.

Coming to this hotel is like visiting your grandmother - the hotel is pretty, cosy and homelike. The staff is very friendly and helpful. Breakfast room is small, but the buffet selection is very good. The location is excellent - a minute from the Opera, Albertina, Kartnerstrasse and Karlsplatz metro station.

The downside is - it is a bit old, windows do not prevent the noise coming from the street, the doors/walls let you hear neighbours coming and going or watching tv in the room next door. The parquet floors are somewhat creaky and the bathroom is tiny.

very pretty hotel right in centre near Opera and shops and Spanish Riding School. Lovely breakfast, very nice and helpful staff. Very quiet at night.

shower room, toilet very small. However perfectly adequate.

fabulous breakfast great location clean

small bathroom no kettle for coffee or tea.

location staff breakfasts

very comfortable location

noisy reconstruction near the hotel

Location to the main pedestrian walking streets and other attractions.

The bathroom was very tight especially the location of the toilet. A larger person would have had a very difficult time using the facitilies.

location, staff, service

lack of aircondion is probably difficult during summer

location, staff's friendliness and willingness to help.

the bathroom -- especially the fact thatr the toilette cover had to be held by hand because it was impossible to prompt it....