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13 Caravel Lane, Docklands, 3008 Melbourne – Show map
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176 verified reviews
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Accommodation Star Docklands Apartments's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds
Fitness Center, Playground
Food & Drink
Internet via modem is available in the hotel rooms and costs AUD 20 per 24 hours.
Private parking is available on site (reservation is needed) and costs AUD 15 per day.
24-Hour Front Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 6:00 PM
9:30 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! Up to two additional children under 2 years stay free of charge in a crib.
One additional older child or adult is charged AUD 45 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 176 reviews
Value for money
Show reviews from:
Close to shops, public transport
Needs a bit of a refresh. Fixtures and appliances don't work.
my favorite place to stay in melbourne
The room smelled of BO. stains all over the carpet
Location was great.
I booked 2 rooms and had 1 cancelled 2 hours before we arrived. We were on our way down from the country so asked if we could get more beds made up in the 1 apartment. We were told that would happen. On arrival we went to our room and found there were no extra beds. I went to the office again and was told that beds were on their way up. We went out for a meal and got back at 9.30 to find that we had been given an extra single folding bed.There were no blankets or towels with the bed so my sister brought some from Sunbury for the night and my son slept on the couch. Not good enough when we paid almost $500 for 1 night. Never again.
The room was large and nicely furnished, the bathroom was a bit cramped and not great lighting but the shower was awesome and roomy. The bed was a bit hard for my liking but my hasband slept like a log, only a 10 min walk to edihad and 2 min to harbour town, all in all a great place to stay
Location, amazing Room was very spacious Easy to find and get to
That I had to depart
Location is perfect, few minutes walk away from the Wheel and the outlets. There are shops and restaurants downstairs. Can take the city circle tram to downtown free of charge.
There was no service what so ever, no one will clean up the place and no one will fix anything. The glass door to the balcony had no lock on it, so we called, and they just had someone to tie the handle up and locked the whole balcony. So while the glass door was safely locked, we could not enter the balcony either.
Awesome views, spacious, close to excellent restaurants, cheap food with large meals and close to Harbour Town, great shopping and close to FREE CITY TRAM. HIGHLY RECOMMEND. ...
Location was fantastic for what i needed
Heater in lounge room did not work.
view of the harbour, restaurants closeby
too far from the CBD
The views where amazing and the living area space was lovely, very comfortable and large. Bed was comfortable.
Overall the property was very tired looking, stains on the carpet, blinds all bent up and dirty and no way of adjusting them. Tiles/groat in the bathrooms was moulding and there was no plug for the sink in the kitchen. We where also expecting 3 double beds not 2 and 2 singles.
Good location and value for money
- Staff members not very helpful - Being accused of damage to the property which was there prior to us staying in the room, and now having to pay excess amount -
The appartment was well laid out and supplied with the immediate basics. The monday to Friday staff had good local area knowlwdge and were friendly and helpful.
The week end staff member blatantly didn't care that her local area knowlege of basics was non-existent such as shuttles etc. Her responses were wooden and discouraging. The signs advertising shuttle services were out of date - I asked why they were still there. I would not want this person as a receptionist for my business.
Great location, with easy access to Harbourtown, Etihad Stadium and Restaurants. View not so great from our apartment, ,looking straight into ANZ bank windows, but would be great from all other sides of the building. Enjoyable weekend.
Extra (Rollaway Bed) which we paid an extra $45 a night for, (and it was not for an extra person, just needed 2 separate beds for 2 people), was shocking. We could see them all in the storage bay and they are old and worn out. Definitely need to buy some new mattresses if they are going to charge so much.
Great location Great views Good after hours check in Fixed broken door when asked
hard to get in touch with reception via phone Our Foxtel didn't work for 3 days Paint smell in building was bit overwhelming Needed to stock more toilet paper to last the week
location was really good for me as close to work, great restaurants/cafes close easy to get into the city.
The microwave didn't work properly in that the turntable didn't move. The dishwasher stopped during the cycle so I had to prompt it to go. no good whilst out leaving the dishwasher to do it's thing. The heat pump was variable The washing machine also stopped mid-cycle so took forever to finish the clothes. There was no information book in my room and I had advised this at the beginning of my stay but never received one. I was there for a week & a half but never received any new towels etc. I had thought it would be serviced at least once.
Great location with easy access to tram line, shopping for Docklands and restaurants. Friendly staff and good security.
we had the maintenance man arrive in the middle of our stay to fix the carpet with no notification. The drain in the en suite shower didn't drain quickly enough so you could only take very short showers or the bathroom would flood.
View great. Size good.
We were not advised that the room was not serviced or that there was a rubbish chute until we inadvertantly discovered page on back of door. We had searched for some leaflet or book information in the room but there was none and we were only in the room after reception was closed. The room was very "tired", a lot of lights not working, and water cascading down the windows in the morning from the cold. Also took some time to find recycle bins.
very tired looking, badly needs a paint and freshen up, kitchen tap was broken ,,2 tea bags and coffee, not enough for 3 people for 2 days for that money I expected more,usally stay at southbank Mantra and will be again
Got good deal this time. Nice view!
Inconvenience car park entrance & exit.
dishwasher broken toaster broken fan in bathroom loud and on all day sweets under sofa
The water view is good.
They do house keeping weekly. They charges 50% of the total amount bills when booking made and balance upon pick up the keys. Something different to what I experienced and stated from booking.com previously.
encountered unhappy experience with an inflexible staff
Location is very good, next to city circle free tram, great view, surrounded by many great restaurants, counter staff was helpful and willing to wait for our 30 mins delay on arrival.
House keeping service was very poor and the apartment was run-down. Stained spots on bedding. We saw hair and dust everywhere, dirty clothes from previous occupiers were in the cupboard, opened box of condoms and KY jelly were in the main bedroom bedside drawers, worn/ripped blinds, toilet roll holder kept falling off, remote control for Foxtel was hit/miss, power point in kitchen was about to fall off (may be dangerous). We had to wait for about 10 minutes at check out time for a lift. At the time of booking, this apartment claimed to be 4.5 stars (self-rated) and with our experience described here you make your own rating!
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