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215 Bell Street, Preston, 3072 Melbourne, Australia – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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78 verified reviews
They speak your language!
Aluxstay Apartments Bell City's staff speaks: Chinese, Filipino, Russian, Polish, Malay, Korean, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Czech, Arabic
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BBQ Facilities, Outdoor Pool
Sauna, Fitness Center, Game Room
Food & Drink
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Russian, Polish, Malay, Korean, Italian, Indonesian, Croatian, French, Spanish, English, Greek, German, Czech, Arabic
Based on 78 reviews
Value for money
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Friendly concierge staff, great room and great location
Pathetic Maid staff hardly ever replenished our sugar coffee tea and milk, always had to go down stairs and get it ourselves. One day came back to room to find they left and open garbage back in our room with rubbish from other rooms. It stank the room out and after we were promised that it would be taken from the hall after we put it outside nothing was done and the morning staff had no idea. I was even promised by the manager and nothing happened.
As per previous questions answered.
On arrival the staff member that we had was a little short on information. We had to ask how to find our room and lifts etc. Did not mention how to access the pool & other areas.
The microwave is hard to operate.
Pillows, blankets and towels were smelly The bed size is small The floor carpet needs cleaning The safety bix is always out of order
Staff were extremely professional and helpful. Room was comfortable for the price. Cant complain at all.
Nice place good price
Phoned reception several times - no answer. Go downstairs to speak to someone and waste 15-30 minutes of your time to ask questions or book something
Room size good.
partition between bathroom and the bed - no privacy
Location close to Austin Hospital. Good sized room and facilities in room. Parking once system worked out.
Not Clear which part of the complex was the actual Aluxstay Apartments. Charges for parking not explained in booking system or by check in staff. No Corsiarge organising Cabs and bookings, ordered cap for the morning, contacted in room 5 minutes before booked time that cab was there but when I got down to front door no cab for my room. waited for 10 minutes and then just took a cab from the general rank.
I loved the hotel room, the shower, the cleanliness, everything.
I believe I got gastro from the food I ordered.
I liked that it was a safe and comfortable stay
My special request regarding my room made prior to my stay was not considered. I requested for a Higher floor and made special mention that it was a honeymoon so... Would hVe been good if they'd acknowledged my request, irregardless of they could fulfill it or not
Efficiency of staff Modern decor
Bathroom size. Lack of shelving in bathroom
I am a regular client and room allocated was sub standard to what I usually have. Bathroom had a hideous curtain. Carpet dirty and ripped. Very noisy adjacent guests slamming of doors. Rooms service left in hall for the entire stay.
Just loved everything about this hotel from booking to checking out everything was perfect
I only stayed for two nights would of loved to stay longer
Everything but location! Comfortable bed, good bathroom and kitchen facilities, very nice lobby decor.
I didn't realise the travel times to get from the hotel to the CBD were so long. Good that a tram stop is so close, but it's 45m one way. Okay for workers but if you are going to town for coffee it's sitting in a tram for an hour and a half!
Good size rooms with comfortable beds
kitchen needs upgrading - limited cultlery and plates etc
Great location, value for money
Beautiful room with stunning view.
Hotel and room were clean and comfortable. Staff were friendly and helpful. The standard of the furnishings in the room was great.
The room did not look the same size as was in the photos nor did it accurately match the description online. It seemed much smaller. The lounge was more like a small fold out sofa. With a small round dining table in front of it. There was no lounge area and no coffee table. No desk either.
Very comfortable, clean. I'd stay again for sure. Great location. CLose to trams/train.
I couldn't get the tv or alarm clock working! I think it needs to be easier and/or instructions.
The location was convenient for us.
The carpet is well past replacing. It has seen much better days. When we walked in to room it felt extremely hot. I tried to turn Air conditioner down but was unsuccessful , Visit down to reception pointed out how to check control and that was on heating although was set at 16 degrees. Room service would have noticed this after previous people and changed it
The beds are always the best at rydges
Had to request a change of rooms as first room has an awful smell in it but we were moved to another room and all was good
Beds are comfortable, room was clean.
Loud Party in next door room at 12:30 at night. Police had to be called. Bathroom could use more space.
Everything. Maybe breakfast could be included! Thanks
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