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38-52 Albert Road, South Melbourne, 3205 Melbourne, Australia – Show map
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Fitness Center, Hot Tub, Game Room
WiFi is available in the hotel rooms and costs AUD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 17 per day.
Paid WiFi, Non-smoking Rooms, Family Rooms, Elevator, Heating
2:00 PM - 6:00 PM
9:30 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged AUD 10 per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 85 reviews
Value for money
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the location was good
the chips on the keys that gain you access to the pool gym and skydeck bbq areas were not active , and there for we could not use all facilities!!!!yet we were charged full price still. They charge an extra 120 for cleaning and when we got the apartment , the cleanliness wasnt up too scratch!!!!
location, apartment, everything in the apartment. the best serviced apartment I've stayed in in Melbourne, and I have stayed in at 2 per months for the last six months
The location is close to parks and transport. Great views of the city.
Layout of Lounge and dining room. Bit squeezy. Few hiccoughs with staff that was finally sorted.
Ridiculous to pay full amount at booking time....and then have the audacity to ask for a further $500 bond added to your credit card. What hotel chain ever does that.! Place was so tiny you couldnt swing a cat.
Tram nearby, awesome views of city and bay, comfortable and functional modern unit.
Cheap furnishings and kitchen utensils.
Minimal noise, peaceful, relaxing, views, excellent security entrance
Didn't have bathtub
Close to tram stop for the city.
Reception closes at 4pm so no staff to assist, just a procedure document in a key drop. Not a warm welcome. Facilities aren't great, cheap tv that loses sync between sound and image. Cleaning facilities consisted of a vacuum that wasn't emptied, one dishwasher tablet and a drop of dishwasher liquid; making it hard to keep clean. The foxtel remote didn't work, kettle was cheap and only worked by fiddling with the cord. Says maximum four people, but no way would you want more than two people, very cramped. We have two young boys and this is not setup for kids. I had requested a cot which was not supplied so after numerous calls, texts and email one was supplied a few hours later. The customer service was poor, we had a couple of exhausted kids that needed sleep and there was no understanding in trying to resolve the issue.
We chose the apartments because of the location which was good.
The building was freezing cold and unwelcoming. The apartment was not clean with mould in the bathroom and I understand the building to be less than 12 months old! The garbage shute was next to our bedroom and people would use this at all hours of the night which was extremely noisy. Very limited facilities in the kitchen and no tea towel to wash a few dishes so had to use the dishwasher even for 2 plates and 2 cups - very wasteful.
Great location and great top deck with fantastic views
Very dirty apartment, left over food in sink, used soap and shampoo in shower, hair on bathroom floor and in shower. Lack of information in apartment and receptionists seem too busy to actually listen to you when you do get hold of them
The views nice
The place was dirty and dusty some of the dishes were dirty the floor needed a wash and the bathroom was so below standards
Prime location. Peaceful. Secure.
Tight car park. Difficulty contacting staff in an urgent situation.
Great location, good security.
Cooking utensils terrible, need more than 2 rugs in 2 bedroom apartment, very cold.
Very convenient location, great and quick access to the city and Southbank. Nice views.
The living areas were a lot smaller than how they appeared in the photos and as we had two rooms was tricky to get between the two.
I loved the top deck & location was great!!
Our room interior, felt a bit cold & stark
Beautiful setup and facilities Great location and free on-street car park overnight Price is just good enough
Same paid price but two different size of apartments. Not enough amenities for one week stay. A bit frustrating when check-in at night due to three different buildings for different purposes. Room 808: Main Door lock loosened Other door stoppers damaged No vaccunm machine Dirty pan Room was not cleaned properly Room 2603: Non of bed lamps worked Bath towels dirty and still had lipstick marks on them Dirty utensil
Loved it except they still not returned Bond after a week which is unfair . They need a better Banking system
Poor return of Bond . Excellent place tho ..
The prices per room per night were reasonable
On the day of checking in there was a text sent to me regarding what time we could check in, when we arrived we were asked for a $500 bond , which was more than the rooms for 2 nights! Not anywhere did it state we needed to have this $500. As young people we didn't have $870 for the room so we decided not stay there because we just didn't have the money !!! We didn't have a choice . Now i am being charged for a room I haven't even stayed in and there was no trying to figure something else out. The man at the desk / reception was rude and didn't speak much English. He was not understanding at all. On top of this . There was a family dealing with the same problem and they just wanted a refund and he couldn't accommodate. I felt terrible for this family. The actual hotel was terrible in the lift there was a puddle of someone's urine and spit all other walls. The lobby had been trashed with plants and dirt everywhere. I will not be staying there and I recommend everyone else do think twice befor staying.
Everything was great
There was nothing l didn't like
I liked it was quite big & everything was in the apartment. The beds were very comfy. The view was really nice...ESP at night. The kids loved the car going into the elevator!. Overall a nice stay.
There were no information in the apartment itself (apart from reception) on trams, where to go to eat etc. The stove top was quite dirty...it was covered in greasy dots all over it....it ain't been wiped down...the mirror was quite dirty too. The bottom sheet in the first bedroom was all crinkled up when we got into it. One of the blinds were broken & a globe wasn't working, both in the second bedroom Couldn't get a queen bed & 2 single beds....my children are getting to the age where they don't like to sleep in the same bed!!! I enquired abt this & was replied with we don't have 2single beds. Tiny cafe park area....I'm glad my husband drove & not me....I wouldn't have been able to get out!. No clcks in the bedroom....I found a bit odd!
The apartment was beautiful also the spa was terrific also the gym and sauna
The transport was a bit hard as we had functions at Mcg and on batman ave however that had nothing to do with the accommodation! Couldn't fault it
Modern building. Room was a good size, beds were comfortable. Very easy to get in and out of city as tram stop 3 mins walk from the apartment. Good coffee shops nearby.
Staff only available by mobile, no-one stationed at venue. When booking it states payment on the day when in fact they contacted us stating that full payment was required at time of booking and also that a bond was required.
The apartment had great facilities, was very clean and fairly new. Great TV!
Lack of information to local restaurants/apartment information given prior to the stay. There wasn't much instruction in regards to rubbish and where they wanted towels etc. But they did remove the rubbish for us which was nice but it would be nice to have that information somewhere in the apartment.
The unit wasn't very clean and hadn't been dusted in quite some time - the bathroom needs a good scrub the shower was mouldy. The washing machine was full of hair upon opening it and the dryer hadn't been cleaned in a considerable time. For a fairly new premises the condition of the unit was much less than what we expected. The unit is for 4 people but only seating for two on a couch. Walls damaged due to furnishings. There was not even a broom or dustpan located in the premises which is not good when you have young children. Not located close to any facilities. Probably would not stay here again
Rooftop was amazing with great views and fantastic facilities.
Cleaning. More detail to the finer things. As in under lounge and under beds. Nothing major or off putting though.
Parking and the hassles of getting in and out.
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