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488 Swanston Street, Carlton, 3053 Melbourne – Show map
|One-Bedroom Apartment with Sofa Bed|
|Standard Double Room|
|Standard Twin Room|
|Two-Bedroom Apartment with Sofa Bed|
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411 verified reviews
We speak your language
Arrow on Swanston's staff speaks: Chinese, Vietnamese, Filipino, Korean, English
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Outdoor Pool (seasonal)
Pool Table, Sauna, Fitness Center
Food & Drink
Restaurant With Dining Menu
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 15 per day.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Vietnamese, Filipino, Korean, English
2:00 PM - 11:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 5 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 25 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 411 reviews
Value for money
Show reviews from:
Arrow on Swanson is great value. It doesn't pretend to be anything it isn't. its not fancy or glamorous but neat and clean and meets our needs. I have stayed here a couple of times with friends and will stay again. Arrow does happen to be in a fantastic location. Its a 10 minute walk to Vic markets, 10 minutes to Logon st, 20 mins to Brunswick st and Bourke st mall, and numerous trams stopping just out the front door
The sofa bed in our apartment was difficult to fold away and uncomfortable to sleep on. We needed extra quilts but couldn't be delivered till after 11pm.
Kitchen area and balcony were really good.
location; adjacent to tram stop - quiet room - friendly helpful staff - swift lifts close to reception - good positioning of light over vanity bench - excellent blockout blinds.
For the first time visitor, I found it hard to locate the actual entrance to reception.
Clean, comfortable. Good showers and beds. Bright room with lots of light and fresh air. Lovely.
Good access to city, market and public transport, our apartment was quiet, cleaning staff brilliant,desk staff helpful. I would recommend for a short period.
I would recommend this apartment but with cautions, kitchen poorly equipped, access to power points very poor, especially kitchen, microwave had to be moved to plug in jug toaster etc. Lounge area very poor,it is just a walkway, it was supposed to be set up for three people, but even for two there was nowhere to relax, except on the bed. Just to sleep it was very good, but being an apartment a little more could be added.
The location was convenient to the city and Lygon Street restaurants and cafes.
The hotel is old and run down and the rooms are very small. We had (what they like to call) a two BR apartment which was smaller than most hotel rooms. Not enough room to walk around the bed in the main room. Once the sofa bed was folded out you could not move in lounge. One very small bathroom. The balcony was tiny but had a massive air-conditioning unit on it, so there was no room left to stand. I would think it is OK for 5 students as alternative to a backpackers, but no good for grownups and families. No privacy at all. The hotel is very overpriced ($240/night) for what we got. There are alternative big name hotels and apartments in the area for a similar price. Bookings .com have to scrutinize the descriptions given by their hotels better, NO FISH-EYE photos.
Location. Price. Clean and tidy.
Very small specific things, mainly about design: nowhere to lie down/open up a wheel-on suitcase in bedroom (design of wardrobe not right); bedside table and reading light only on one side of bed (2 smaller bedside tables or over-bed reading lights would fix that); power point for jug behind microwave. Most of these easy to fix.
location,friendly helpful staff, value for money ,clean and comfortable and parking..
Easy to get to public transport
No WiFi , lack of utensils
Staff. Charge for internet use, when it was free before.
Sofa was small and uncomfortable. Staff were good with Asians but not so good for Australians
Rooms were clean and the bed was comfy. Tram stop almost outside the front door made transport easy. Affordable price.
We were situated on the top floor and whilst the lifts would take you from the lobby to the top no problem they would not respond to go back down. Reported the problem to reception but 4 out of 5 times we tried to use the lift going down we ended up using the fire escape instead. Also, cold showers for everyone in the morning. Just unacceptable for a mid winter stay in Melbourne. There are plenty of affordable hotels in Melbourne.Do yourself a favor and don't stay here.
Close to CBD
TV didn't work, small room, weird bathroom (not a proper shower)
Excellent rooms, very clean and modern, location was handy
Heat pump did not work and the staff were very unwilling to help with this issue, it was very uncomfortable and cold to sleep without a heat pump
There wasn't anything in particular that I didn't like
the close proximity to where we needed to go
the extra $50 for???? that i was charged when the advertisement said $100 for the room.
Location n free parking
Hard to find entrance n then where to go from car park. Slight stail smell in room
Close to the city
Too noisy and cramped
Proximity to the city and to public transport!
Rooms were tiny, A/C was weird!
We were able to change our date of stay free of charge. The staff were lovely and very helpful. The room we stayed in had everything we needed. We both had a good nights sleep. Having a tram stop right outside the door made it very easy for us to commute around Melbourne.
Beds were comfortable.
Rather expensive for 'last minute' compared to other places we have stayed at.
Great location close to everything,trams stop right out front
That you can not book in any earlier than your 14.00pm time.We arrived early and had to park car in another location go do our thing pay $25 for parking then book in and pay another $15 for parking at Motel.Would like if we could've booked in earlier..But apart from that it's a Good Motel to stay in.
all services needed
2 single beds asked for queen bed mould in shower broken vanity basin
Great location, room was immaculate, good furnishings and value for money
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