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Newest reviews for Best Western One Four Nelson

  • Elpida
      Australia
    August 26, 2014

    Enjoyed our winter escape to the Mornington Peninsula and the staff at the One Four Nelson were very pleasant and helpful. Comfy, clean suite and great location to explore the area.

    10

  • Nyssa
      Australia
    August 13, 2014

    The location was perfect and the staff were even better. Thankyou Helen!

    Nothing.

    10

  • Melis
      Australia
    August 6, 2014

    I enjoyed the location and it being so close to the beach, cafés and supermarket was particularly convenient. I liked the king sized comfortable bed.

    The couch, woollen blanket and decorative pillows seemed to have burnt marks and various stains on then, the hygiene level worried me.

    8.8

  • Jared
      Australia
    July 16, 2014

    Location, price

    A minor thing, but we assumed the two bottles of water were complimentary as they were the only thing in the fridge apart from milk. It seemed a bit petty to ask for $2, and we hadn't noticed anything in the room to suggest we would be charged.

    7.9

  • Gordon
      Australia
    June 15, 2014

    Good size apartment and veranda,

    8.3

  • Judith
      Australia
    May 5, 2014

    Very big room - very comfortable - also nice view overlooking the pool. It was very quiet - no traffice noise, no noise from other guests. Very nice to place to stay - highly recommended.

    10

  • Jason
      Australia
    April 25, 2014

    The location was amazing, the service was amazing, the design is straight forward and has everything you need and nothing you don't. You guys were also amazing with the immediate call after finding out that my girlfriend had left her jeans behind!

    The bathroom door is heavy to say the least hahaha, ahwell.

    10

  • Lorraine
      Australia
    April 25, 2014

    I like the setup and the use of a kitchen as such.

    Would rather a ground floor room next time as the smoke from down stairs drifted up to us, so I went inside.

    10

  • Kate
      Australia
    April 5, 2014

    We really loved the customer service from Leanne. She was so friendly and helpful.

    a bit expensive for being out of peak times.

    8.8

  • Anonymous
      Australia
    April 1, 2014

    The location!

    The mattress was very uncomfortable, seemed as though it was the same mattress since opening. Wasn't as clean as would expect for the price. Have paid similar amounts of money in the past at different motels and they have been spotless and remained that way throughout with great service. Seemed as though they were happy to take our money and leave us. Lot more money spent on the hotel next door than the motel.

    6.3

  • Darrell
      Australia
    March 28, 2014

    Location cleanliness quiet

    Light from hallway all night

    7.9

  • Jeanette
      Australia
    March 12, 2014

    The room we had was very clean and comfortable. I loved the spa bath. The location was great as it is very close to the beach. Overall, we had a wonderful stay and we both wished we could stay longer.

    9.6

  • Charles
      United Kingdom
    March 9, 2014

    Size of room, room facilities, comfortable large bed

    No lift. We had large cases as travelling for several months, so had top unpack in the car and carry stuff up to our room

    7.5

  • Matthew
      Australia
    February 23, 2014

    Very nice place, check in was fast, lady was very friendly, room was huge, clean and tidy

    10

  • Ash
      Australia
    February 6, 2014

    Close to beach, shops and all the mornington peninsula popular destinations!!

    6.7

  • Bernadette
      Australia
    February 6, 2014

    we enjoyed the position of the hotel to the main street,walking distance to most.the couch was lovely to sit on.

    not enough deck chairs by pool or shade,needed umbrellas . And the chairs outside werent relaxing ,needed to have more lounging style.

    7.5

  • Ada
      Australia
    February 2, 2014

    Location. Pool view from balcony.

    Lots of light seeping thru as blinds not designed well. Very noisy as well with think walls. Tiny bathr

    5.8

  • Sue
      Australia
    January 28, 2014

    the appointments in the units. the design of the bathroom

    instructions for the use of fox tell was not clear and needed a number of requests to staff before the problem was solved. also the free wifi was difficult to use. needed to find position within the room for it to work

    9.2

  • Anonymous
      Australia
    January 23, 2014

    Being next door to the Rye Hotel we encountered noise up until 12pm on Saturday night - the bottle shop employees kept using the cardboard crusher which happened to be opposite our bedroom door, would have been nice for them to save for the morning staff!! Did not see any cleaning staff - saw trolleys but no workers - helped myself to a fresh towel - put my rubbish outside room because no where else to dispose of it. Disappointed there wasn't enough lounges around the pool area . Paid for a hotel but more like a motel..

    6.7

  • Tarnya
      Australia
    January 22, 2014

    The hotel was very comfortable with spacious rooms, pleasant décor and in a nice setting with all units having views of the pool. Rooms where very clean and serviced daily. The location is central to exploring the Peninsula and it was very quiet. Thoroughly enjoyed our stay.

    Nothing

    9.2

  • Kong-chong
      Singapore
    January 15, 2014

    Spacious yet cosy rooms (king suite, upper level with balcony & leafy view of pool)

    Bathroom glass door very stiff to open, too easy to trap floor-mat under

    10

  • Ian
      Australia
    January 15, 2014

    · The location is ideal. Close to shops & beach and within an easy drive to most of the tourist destinations on the Mornington Peninsula. · The housekeeping staff were very friendly. · The room was quite spacious and the facilities provided were very good. · The bed was comfortable.

    · The couch was not comfortable to sit on as it is quite deep and awkward when you sit against the back of it. · Our room was a Luxury King Suite but it was in a corner location with several trees blocking views of the pool and no wall at the rear which meant we had daylight coming through the front door window panels early each morning and no barrier from the street noise – which rooms further along the corridor did not suffer because the conference room blocked both the early morning light and the street noise. · For some reason when we had the paper delivered each morning the person knocked once or twice on the door irrespective of the time or whether the do not disturb sign was showing or not. Surely the paper could have just been left quietly at the doorstep each morning without the knock. · The timing of the housekeeping each day always seemed to be late afternoon – despite the sign most days saying the room could be made up from early to mid- morning. One day the housekeeping did not occur until 4.45pm. On our last day (Saturday) we had no housekeeping despite the room having been available from about 8.30am to 5.30pm. I think they did arrive after this time when knocking was heard while in the shower.

    6.7

  • Claude
      Australia
    January 10, 2014

    The heated pool. Close to shops.

    Bitterly disappointed that I had to pay an extra $85 a night for my 10 year old daughter to sleep on the sofa bed. It was only myself and my two children. We could have quite comfortable using exist bedding for the 3 nights. I would like to add that Mantra only charged us $10 per night to use the sofa bed.

    6.7

  • Paul
      Australia
    January 9, 2014

    Absolutely brilliant. ++++++ spacious room, awesome shower, comfy bed etc.

    Nothing

    7.5

  • Man
      Singapore
    January 9, 2014

    Easy and quick check in process.

    The sofa set was soiled so we didn't 'dare sit on it.

    6.3

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