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Chinatown (0.2 miles)
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Newest reviews for Novotel Brisbane

  • Carol
      Australia
    August 4, 2014

    Rooms were lovely and clean. Staff made effort to put our rooms close together or at least on the same floor. The breakfast had some excellent choices.

    Not enough bath towels in the room. The lighting system was a little confusing?

    7.9

  • Graham
      Australia
    August 4, 2014

    having to pay for parking...

    7.9

  • Terry
      Australia
    July 23, 2014

    No wifi on upper floors only on lobby, this is not how it was written

    7.5

  • Mary-ellen
      Australia
    July 18, 2014

    Cleanliness

    Arrived at 9.00PM, room was not ready. They did offer a meal but I wondered why the room was not ready so late at night.Could have excused them if I had arrived at 9.00AM. I had been travelling since Tuesday morning. Not impressed.

    5

  • Ashley
      Australia
    July 3, 2014

    Decent view from the 12th floor Bed was comfortable

    Toenail clippings under the sofa Room was a bit on the small size

    7.1

  • Ruth
      Australia
    June 27, 2014

    The very friendly and helpful staff for all aspects of our overnight stay. Avis hire car was handled with ease and our transfer to Sea Princess for our cruise was a most enjoyable drive in the luxury Mercedes car. Many Thanks for making things so easy for us 4 ladies.

    10

  • Arun
      India
    June 13, 2014

    Location

    Nothing

    8.3

  • Joanne
      Australia
    June 11, 2014

    Location

    Aircon was a bit too warm

    9.2

  • Carlie
      Australia
    April 25, 2014

    Pool was good, staff were friendly.

    Room was extremely small! I was there for business but brought my child and partner as I was away for a week and we thought we could make it a break. Not good value for money at all, we paid $299 p/n for standard room with no breakfast and no extras . Next time I will pay $20 more and get a 5 star hotel with breakfast and car parking. I was very surprised that I had to pay for car parking when I was not informed and was just given an entry & exit pass as I was there for a week this was unexpected and pricey.

    5.4

  • Doreen
      United Kingdom
    April 23, 2014

    Location good...rooms comfortable and clean...pool and gym just a bit of a disappointment.

    Pool and gym facilities

    7.5

  • Helmut
      Australia
    April 23, 2014

    We were on the top floor in a premier suite with a small balcony, good view very comfortable bed and ample room throughout . We enjoyed a few drinks late at night at the bar and a full breakfast the next day. Ease of checking in and ample parking, which is free on weekends only, make sure you park on the lowest level, B4 I think it was. Would I go back, yes I would.

    Our only drama was that for the size of the room and bathroom the shower that was in the bath was not wide enough to enjoy a shower, you had to stand side on so you didn't hit the sides. Not much of a winge I know but ....?

    7.9

  • Natalie
      Australia
    April 21, 2014

    The breakfast buffet

    The steep driveway

    9.2

  • Amanda
      Australia
    April 19, 2014

    The staff were fantastic.

    Room was small. No view. Had to pay for parking even after paying full price for room. Also had to pay for wifi. Definitely would not stay there again. No bath mat. Do not recommend!

    7.9

  • Amanda
      Australia
    April 19, 2014

    I stayed here for two nights, with friends, for my birthday weekend and the stay could not have been more pleasant! I was delivered a complementary bottle of sparkling as a birthday gift from the hotel and we were also given complimentary 4pm checkout on our day of departure, which is unheard of. It's a fantastic hotel in a perfect location. I'll be staying here again, and recommending it to everyone!

    10

  • Anonymous
      Australia
    March 26, 2014

    The staff were excellent and extremely helpful, hotel restaurant food for dinner, breakfast and after-hours was delicious!

    Didn't like their pillows.

    9.6

  • Nathan
      Australia
    March 25, 2014

    Location

    7.5

  • Suzanne
      Australia
    March 25, 2014

    food menu at the bar - well priced, and tasty!

    difficult to change channels on tv using remote

    7.9

  • Tze
      Australia
    March 11, 2014

    Staff very helpful

    7.1

  • Anonymous
      New Zealand
    March 5, 2014

    Concerige

    Check in person Location

    5.8

  • Amanda
      Australia
    March 5, 2014

    Reception staff were brilliant!

    Room service was appalling. Value for money was terrible. "Premier rooms" not in good condition.

    5

  • Maddison
      Australia
    March 5, 2014

    The beds were comfortable

    Rude service from management! Charging for car park when we were told we don't need to pay. No room space in rooms

    5.4

  • Annemarie
      Australia
    March 3, 2014

    Michel on arrival was great full of politeness and info. room very clean staff polite

    5.8

  • Kelly
      Australia
    March 2, 2014

    not enough options on menus

    8.3

  • Janette
      Australia
    February 26, 2014

    Late checkout was not As problem Sunday

    9.6

  • Rebecca
      Australia
    February 26, 2014

    Walk to city centre, train station and RNA showgrounds. Staff friendly and helpful

    Pillows were flat and lumpy. Woke with a sore neck

    9.6

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