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200 Creek Street, Spring Hill, 4000 Brisbane, Australia – Show map
|Deluxe Double Room|
|Executive King Suite|
|Superior Room (3 guests)|
|Superior Room (4 Guests)|
|Superior Double Room|
|Superior Twin Room|
|Superior Double Room with Balcony|
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133 verified reviews
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Novotel Brisbane's staff speaks: Filipino, Portuguese, Italian, Indonesian, French, English
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Outdoor Pool, Outdoor Pool (seasonal), Terrace
Sauna, Fitness Center, Massage, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs AUD 28 per 24 hours.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, Portuguese, Italian, Indonesian, French, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 133 reviews
Value for money
Show reviews from:
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Score from 303 reviews Very good
Good value location good breakfast excellent
No costs for mini bar in room. Rang concierge no reply. Staff polite but not overly helpful. Bathroom could do with a good clean
Restaurant and staff were excellent
Bed was a bit squashed as my husband is tall.A queen bed would have been better.
Little choice for room service
The room was large enough.
This hotel is about 200 metres from Brisbane central station. What no-one bothers to tell you however, is that access to the hotel from the train station is incredibly awkward, and even more so if you have luggage. To get to the hotel from the station you have to go uphill in the Brisbane heat across something akin to a motorway. If you are not in a car and are travelling by foot, it is best to stay somewhere else. Also, there are apparently no decent restaurants around. When I asked the concierge staff where I could eat, they gave me locations "close by", that would only take me 20-30 mins by foot and result in another uphill walk after dinner. I decided to just take a train to Southbank for dinner, and was cursing myself for not just booking a hotel room there to start with. Overall, despite being in the centre of the CBD, the location still manages to be terrible. Cleanliness of this hotel was also a factor. There were big stains on the carpet outside the lift on level 11, housekeeping had not bothered to empty the rubbish from the bins in my room before I got there, and there were hair clippings in the bathroom sink that made me gag. Really a very disappointing state of affairs. I was very glad I only had to stay one night.
location was very good and staff were very friendly
For the price ,we have stayed in far larger apartments with just as good a location.The rooms were very small and cramped and the added cost of parking would have me think twice about returning again.
Great location and comfortable
Paid for an up grade and what was supposed to be a queen and a single was actually 2 small doubles. No laundry facility apart from dry cleaning/laundry service which cost $15 for 1 pair of shorts to be washed. Car parking costs were also exorbitant. After arriving, went to the bar at 1045pm only to be informed it was closing. This despite advertising to midnight and the fact that there were still 20 paying customers! Obviously make too much on other areas. Disappointing and won't be staying there again.
Extremely helpful receptionist who went out of her way to help me book a coach ticket on line and, the next day, advised me where to visit in Brisbane.
A proper fridge would be good.
Clean & comfortable room. Very friendly staff. Good location.
Nothing to speak of.
Bathroom; old and hard to regulate the water temperature as the shower is in a bath and the tap is down too low.
I like everything provided by the hotel
Nothing that I didn't like
Great buffet brrakfasf.
Tried ordering in room dinner but could not get hold of anyone, including reception. probide greater attention to phone services.
All of the above and that taxis where right outside the front door.
It was all good.
Rude taxi drivers when only a short trip
Friendly staff - very helpful
Coffee - tasted awful
Car parking expensive
Expensive food Poor management Given key to a room with someone already in it
The facilities, appearance, helpful staff, were excellent.
The bed, the difficult access (I am mobility restricted) and the average quality of the room service meal.
Price of the room.
Very polite and professional. Great facility. Comfortable rooms. Helpfull staff.
Did not like lack of information given regarding storage of room keys I had to sort this out twice . Why was I not told on check in to not keep next to phone. Communication about parking. This wasnot clear. Thought it was 25 for both nights. My friend and I both were under this impression
Rooms were lovely and clean. Staff made effort to put our rooms close together or at least on the same floor. The breakfast had some excellent choices.
Not enough bath towels in the room. The lighting system was a little confusing?
having to pay for parking...
No wifi on upper floors only on lobby, this is not how it was written
Arrived at 9.00PM, room was not ready. They did offer a meal but I wondered why the room was not ready so late at night.Could have excused them if I had arrived at 9.00AM. I had been travelling since Tuesday morning. Not impressed.
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