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10-20 Lake Street,, 3023 Caroline Springs – Show map
|Privilege Room with Lake View|
|Standard King Room|
|Standard King Room with Lake View|
|Standard King Room|
|Standard King Room with Lake View|
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2 properties in Caroline Springs
Including hotels, apartments, villas and more.
86 verified reviews
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Mercure Melbourne Caroline Springs's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool (all year), Casino
Food & Drink
Bar, Restaurant With Dining Menu
Wired internet is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged AUD 44 per person per night for extra beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
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We were there for a charity function and decided to stay and what a great choose that was! Fabulous facilities and accommodation...and it wasn't the first time we have stayed there...would recommend it to everyone.
Service, price, comfort and the cleanliness of the room. Will be most happy to stay again In the future.
No not really, only if anything the view of the car park.
The rooms were great, so spacious and clean.
It's a bit far out from Melbourne but a great place to stay if your business is in the area.
The room having a couch. Additional facilities on the property. Free car parking. Larger than normal room size.
The spa was out of order and the pool wasn't very well heated.
Only issue was not having a bath in the room as we had 2 kids under two. If we had stayed longer than one night this may have been an issue
Had the worst sleep ever. There was something that was extremely noisy. All night. Think our room was next to a plant room.
Everything about this hotel was great. The room was large with modern décor. The bathroom was luxurious with a fantastic shower. There were lovely views of the lake from the balcony. The restaurant had a nice ambience and good menu choice. Staff were friendly and helpful. We will be returning.
Pool carpark sportsbar shops across road staff
No smoking on balconys no room service
Only 20 minute drive from airport good stopover before travelling further on the next day.Great price,spacious bathroom,breakfast superb and complimentary drink voucher.
Arriving on one of Melbourne's coldest nights the room was freezing.
Location was great. Room was big. Bed was comfortable. Helpful front desk.
Nathan was friendly from booking in right through to saying goodbye
The deposit should accept cash
Facilities for less-able were excellent and most appreciated.
A second blanket would have been useful as we don't use the heater overnight.
big room good bed free parking lovely gym and good bar
Asked for early room a it was no trouble great staff
Could not back a winner lol
Comfortable room, lovely relaxing spa, comfy lounge downstairs to enjoy a quiet drink, close to restaurants. Staff very accommodating when we asked to change rooms :)
Staff helpfulness, cleanliness, rooms are tastefully fitted with comfortable fitting, gorgeous outlook right opposite shops to grab those things needed. The restaurant meals are divine and moderatly priced with great eateries in walking distance.
Gym and Pool hours could be longer, lap pool a fraction cool. Breakfast menu very limited
We live in country Victoria and the location is excellent for visiting family. The staff are always friendly and helpful. Walking around the lake is great exercise. We will come again for sure!
Having to put up such a high rate on my credit card. We weren't told about this previous and it ate into funds that were meant to be for a good weekend.
Facilities ,clean ,modern, location
Not enough coffee sachets supplied
We liked everything about the place. The location was great, the room was awesome bed very comfy!!! 10/10
Friendliness of staff. Room size. Room facilities.
Restricted menu for breakfast. Noise of people going to/from gym.
The courteous staff. The bed was so comfortable so a good night's sleep was inevitable. Breakfast was delicious.
When ordering breakfast at the counter I felt 'rushed' into making a choice which I made not to 'hold up the queue'. The menu deserved more consideration time than a quick selection.
i hope the room have free wifi next time.
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