Causeway 353 Hotel

Staff weren't helpful some were sharp and rude when we asked questions, They didn't know what was available in the rooms There was no hair drier in bathroom, no cutlery in kitchen area, we had to leave A day earlier as my companion became very unwell in the Middle of the night with a asmatha attack(admitted into hospital) we checked out at 6am in the morning and was charged for the following day accommodation, I requested that the manager be informed that we left a day early due medical emergency,and we request not to be charged for the following day, have still had no rely from hotel manager regarding this,and our credit card has been charged for a day / night we were not there.

The location was perfect, everything is so close, I received an upgraded room on arrival which was nice. Breakfast was good, although more variety of cereals would have been nice. The gym and the resturaunt/room service was also great : )

The couch was not comfortable at all! It was like sitting on a brick, the bed was also not great and the pillows seemed to have been slept on too much... My room also smelled strongly of cigarette smoke, but they were fully booked and I couldn't be moved, so I had 5 nights of allergies.

Location was pretty good and the price

No free wi-fi, cannot open windows, my room was deluxe king according to booking, but it was just an average small room, nothing special

Initially, my partner and I were a bit concerned with the lack of photos on the website which is currently undergoing construction. However, upon arrival we were happy and content with our room. It is affordable, clean and comfortable and is located in a fantastic point in the Melb cbd. Sarah, the hotel receptionist, was friendly and very helpful! We were overall happy with the comfort of the room. We wanted something clean, comfortable and close to the shopping precinct in Melb and that's what we got! Not a luxury hotel by any means, but its perfect for a shopping holiday!! I'd recommend it to friends and family looking for a clean and affordable place.

The room had a slight cigarette smell to it, even though we were in the non-smoking section. That put us off a bit. Also, there was no hairdryer in the bathroom and some of the bathroom necessities (I.E. sewing kit, toothpaste) were not there. The room could have done with a slight refurbishment of a paint job because some of the equipment in the room looked outdated. The tv had only the basic channels, (no movies or FOXtel) but it didn't bother us too much as we were out of the hotel most of the time.

Very Close to everything in the city, perfect location have already booked to stay again. I wasn't sure after reading the comments on here, but after staying there i cant recommend anywhere else the location to everything is great. down a quiet alley lined with coffee shops no noise no traffic. Seriously if you are looking at other hotels stop, book this.

I enjoyed the clean rooms and comfy beds. The staff at reception have done a good job in welcoming us to the hotel.

I had breakfast in Sotto restaurant on the first day of my stay 20.11.11 at around 9.30am and had tasted the yoghurt. It tasted off and I told one of the staff (indian background) that the yoghurt was spoiled. However, the response that I received was appalling. She insisted that the yoghurt arrived yesterday and ignored my complaint. I was very unimpressed.

They used a flat sheet, which did not fit, to cover the bed mattress rather than a fitted sheet and hence the mattress would be exposed through the night.

1. The free breakfast is good. 2. Most of the staff is great, except for someone in the late evening, not very willing to answer guest's questions. 3. the place is great, very close to the city center, shopping center is just on the corner, china town is 5 minutes away. 4. the price is great, 130$ including breakfast, consider the other hotel's prices there. 5. The room is great, clean with refrigerator, safe, coffee cooker, microwave, electrical iron.

6. The only thing I want to complain is the internet price, $8/h, $20/day, the most expensive I ever met, but which seems common in Melbourne. Besides, the internet speed is not so satisfied considering the price.

The location was really good, and it was nice that it had a fitness center. Also, was nice that breakfast was included.

There is no free internet in the lobby, and they also charge you for internet in increments of 15 minutes, 1 hour or 24 hours. Every time you want to extend that, you have to go to the front desk and sign another slip of paper. It was a royal pain. Also, the wireless did not work, so I could only used wired internet, which was actually quite slow. I did mention this a few times to the front desk, and they said they outsource their wireless so they couldn't do anything about it. Breakfast facilities in the basement feel like a cafeteria and the options are very limited.

We enjoyed our stay at Causeway 353 Hotel the location was excerlent the room was comfortable having the breakfast was a good choice a good start to the day.

You need to look at the beding situation with new pillows and new mattress"s or at least turn the mattress over every time some one has been in them

Deluxe King room very comfortable. Windows were doubled glazed so no street noise. Free continental breakfast was good.Room was very clean and well serviced each day of our stay. The bed was very comfortable. Good value for money.

Recption staff very friendly. Sotto Restaurant is a great place for lunch. Location is reasonably quiet for such a central location.

Room had a stale smell as if it had once been a smoking room.

Easy access to the city centre and public transport

The room smelt of stale cigarette smoke