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131-135 Bourke Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.4/10! (score from 1081 reviews)
Rated by guests after their stay at Citadines on Bourke Melbourne.
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1081 verified reviews
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Citadines on Bourke Melbourne's staff speaks: English
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Sauna, Fitness Center, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs AUD 30 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 15 per person per night in a crib.
One older child or adult is charged AUD 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1081 reviews
Value for money
Show reviews from:
Location, size of room, kitchen facilities
Supposed to be free WiFi but so slow it wasn't worth using. Bathroom quite small and sink actually in bedroom, not included in bathroom.
stay here it is amazing!
Would have liked peppermint tea as a choice of teas on offer
Centrally located in Melbourne's CBD with easy access to eateries, shopping and sightseeing attractions Comfortable unit, well designed with functionality in mind coupled with well maintained facilities Staff are friendly and approachable
Wifi is not strong at times Sending out of pic files have to be done outside the building Should have cable TV program like CNN, BBC and sports channels like ESPN, Fox Sports
Apartment size was great and well maintained. Tram station right outside the front doors. Complimentary WiFi. Comfortable bed.
Construction next door to the hotel was ongoing and began at 7am each morning. Only 3 pillows in the room. Hallway light was very bright at night time.
Clean. Quiet Helpful staff. Central. Comfortable bed. Free Wi Fi. We enjoyed our stay.
Melbourne prices! Not familiar enough with these to know if the tariff was reasonable. This is not Citadenes fault.
Location excellent. Staff friendly, professional and efficient.
The mattress in our ro was old and we tended to roll into the centre of the bed. Cosy, but not so good for sleeping.
Layout of apartment and location was great - everything we needed
Fantastic location. Close to everything in the city. Super friendly staff - always ready to smile and have a chat. Nice accommodation. Lots and lots of storage, even though we always travel light. We will certainly stay there again.
Location in the city center was great. We had a wonderful view of Melbourne from our high floor unit.
Location. Staff. Bathroom nice size. Very clean. Kitchen simple but functional. Liked having fridge.
Rooms are small. Couch not particularly comfortable. Tv difficult to use.
Really helpful staff & the beds were really comfy!
We were given an interconnecting room instead of a 2 bedroom apartment, and we weren't told which wasn't suitable as the rooms were serparated. However, the staff were really helpful in getting us moved by the next night and threw in a free breakfast.
Very helpful staff Clean room and facilities Close to transport links Comfortable bed
No view from the room with little natural daylight.
The pool facilities were great.
The bedding was average, and the pillows were flat.
Great location Modern apartments
Apartment to small for amount of max ppl, uncomfortable lounge, running/leaky taps,Toilet blockages and leaking from roof of upstairs unit,Slack house keeping and lack of training and communication for staff
As a travel agent who has stayed at many hotel/apartments over the years, I must congratulate Citadines on a beautiful hotel. Your staff and the rooms were excellent!! Great location, discreet and lovely foyer.
our bed was a little uneven
location, friendly staff, comfortable room, cleanliness
situation view from window (24th floor) was stunning comfortable apartment good bathroom facilities
wifi so slow as to be unuseable
Large room, good facilities, setting in city.
Very slow processing of checking in and out and paying of account. Many people waiting quite a while at check out on Sunday morning.
Staff and location
Close to transport, shops, restaurants. Very comfortable.
No housekeeping on Sunday.
Really liked that we could leave our bags on our last day and use the pool after checking out Thought the receptionist was amazing her name was summer she gave us lots of help and was really inviting other times the last 3 times the reception staff have been less than average but we love the hotel
Unusual no house keeping on Sunday is a labour law thing then OK but should be told house keeping is a big part of it
Citadines on Bourke is a fabulous hotel! The staff are very nice and welcoming. The location is very good and the rooms are excellent. Very modern, fresh and clean with a fantastic view. No complaints whatsoever! Thanks again!
Tram stop at the front door
Room had slight cooking smell
Forgot about extra bed upgrade wasn't really an upgrade
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