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Citigate Melbourne
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| Room type | Max | Rate |
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| Double or Twin Room |
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Show prices |
| Double or Twin Room with City View |
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Show prices |
| Double or Twin Room with River View |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking, Airconditioning, Continental Breakfast.
Activities
Fitness Centre.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Tour Desk, Fax/Photocopying.
Internet
Wired internet is available in the hotel rooms and costs AUD 14.95 per 24 hours.
Guest Parking
Private parking is possible at a location nearby (reservation is needed) and costs AUD 27.50 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
Free! If cancelled or modified up to 1 day before the date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the first night will be charged.
Children and extra beds
Free! All children under 12 years stay free of charge when using existing bedding.
Free! All children under 2 years stay free of charge for cots.
All older children or adults are charged AUD 40 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Diners Club, Eftpos
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Citigate Melbourne.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Individual guest reviews for Citigate Melbourne
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Victor
Family with older children
melbourne,
Australia
August 21, 2010
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I was very disappointed by the way staff treating us (Indian accent guy). I booked 2 rooms and what i got was 2 rooms at different floor, i complained and i knew i was wrong didnt mentioned but the way he said to me was unacceptable. Please retraining your front office to behave properly. |
6.3 |
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Peter
Group of friends
Ridgeway,
Australia
August 11, 2010
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Location & service great |
8.8 |
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Carol
Solo traveller
North Sydney,
Australia
August 10, 2010
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I left some jewellery and, coming back an hour or so later, found that the staff had just packed it into a bag and were about to contact me. I appreciated that very much. |
9.5 |
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Adrian
Group of friends
Homebush,
Australia
August 4, 2010
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central.functional.clean.value for money.local shops no disabled access as requested.concierge not sure of parking restrictions but very obliging |
8.8 |
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John
Solo traveller
PERTH,
Australia
August 2, 2010
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Central location Not enough staff at reception desk. Varying levels of hospitality focus. Some parts of room dusty. |
5.5 |
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Nathan
Mature couple
Melton West,
Australia
July 31, 2010
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The proximity of the hotel to what we wanted to see in the city was great. The meal we had was nice too. I booked a city view room but "due to unforeseen circumstances" we ended up with an "Alley View" room. Cool start "not". No tv reception, asked reception for help, was told give it a few minutes. Gave it a few minutes still no reception. Got annoyed, went for a walk, went past reception and told them again. Got back after approx 1 hour still no tv, rang reception and finally someone decided to investigate. Finally fixed....what a drama for tv. Went out for dinner, got back to hotel, no LIGHTS....rang reception, someone attended, lights on. Great bed, good nights sleep. Went out for brekkie and shopping in the morning. Got back to hotel early afternoon, ready for a nap, got to room, key would not work.....NOT Good |
7 |
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Anonymous
Mature couple
Australia
July 30, 2010
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It was centrally located and was an easy walk to Southbank and federation square and also the National Gallery. The valet parking was great. |
7.5 |
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Anonymous
Young couple
Australia
July 28, 2010
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Great service and location, clean and tidy. |
9.5 |
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Sharon
Group of friends
Pimlico,
Australia
July 27, 2010
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Location was great, accomodation standard was fine. The cleaniliness of the room was questionable, had to ring to tea & coffee replenished for 2 days in a row. |
7.5 |
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Danielle
Young couple
Drouin,
Australia
July 21, 2010
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We liked the that it was very central to everything, the service of the staff was really efficient and friendly. And the view was nice also. Someones sock was behind the tv unit and it was not ours. |
8.8 |
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Anonymous
Solo traveller
Australia
June 22, 2010
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Room service meals well priced and excellent quality After booking nonsmoking room shown to smoking room. Problem rectified immediately with no fuss by staff. |
10 |
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Debbie
Group of friends
Roxburgh Park,
Australia
May 25, 2010
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About the only thing I liked about the hotel was that it was 2 minute walk to our entertainment venue. Bed was uncomfortable, staff at the front desk took 10-15 minutes trying to find our reservation then tried to charge me a higher price to what I was quoted through you, electical plug did not work in room, had to make cup of tea in bathroom, only given 2 teabags, very dissappointing. |
3.8 |
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Anonymous
Group of friends
United States of America
April 2, 2010
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Location, location, location. And the room was very nice - good size and layout. Although there were two of us, we were required to share a washcloth. Apparently they were out of towels. For the price, I expect a towel of my own. And, they were unable to check us in early and the front desk gave us major misinformation about a dinner reservation location. |
6.3 |
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Anonymous
Mature couple
United Arab Emirates
March 7, 2010
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Perfect location for businesss & leisure. Genuinely friendly and extremely efficient staff ensure all your needs are met. |
10 |
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Michelle
Group of friends
Hornsby,
Australia
February 24, 2010
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The location was great! |
8 |
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Eileen
Mature couple
Wellington,
New Zealand
January 28, 2010
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Room was clean and well serviced. The staff were friendly. Breakfast was very average. |
8 |
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Joe
Young couple
Tweed Heads South NSW,
Australia
November 11, 2009
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Very central location. Great for anyone keen to explore the city and surrounds. Friendly staff were very helpful. Cabs, trams, trains they are all literally on the door step. The room was a bit of a let down. Bathroom came with complimentary empty shower cap box and empty shampoo container. Towels were a bit stained and old. Our king size bed turned out to be two single beds pushed together... little uncomfortable. |
6.8 |
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Shirley
Mature couple
Traralgon,
Australia
November 2, 2009
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as a train traveller the proximity to the train station was excellent Shower over bath not suitable for older persons. |
9.3 |
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Sharon
Solo traveller
SEYMOUR,
Australia
August 22, 2009
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Location in the city of Melbourne is fantastic - access to public transport and right in the CBD. Well appointed room - small but very comfortable with modern amenities and decor. |
10 |
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Anonymous
Young couple
Australia
August 6, 2009
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Reasonably priced room service meal that was scrumptious! Very close proximity to Rod Laver Arena which meant we were able to walk home from P!nk. Parking not being together with the hotel |
6.5 |
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Natalie
Group of friends
Sydney NSW,
Australia
August 3, 2009
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The service & hospitality was great. I really enjoyed my stay. Its close to everything too. |
10 |
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Stephen
Mature couple
Wagga Wagga,
Australia
August 1, 2009
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The proximity to trams, convention centre and restaurants |
6.5 |
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Anonymous
Group of friends
Australia
July 15, 2009
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Staff were extremely friendly and always helpful...rooms were clean and comfortable...shower gel/shampoo and conditioner was a nice scent...very good variety for the buffet breakfast. Free internet access in Level 1 business centre...plus free printing. Towels were a bit thin...buffet scrambled egg weren't so great...could get a bit noisy because the walls are thin, so sometimes we could here people showering or going through the process of cleaning the rooms near us in the morning which disrupted our sleep a little.. |
7.5 |
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Robert
Solo traveller
Maasdam,
Netherlands
January 28, 2010
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Positie uitstekend. Faciliteiten slecht. Ontbijt zeer matig. Ben ergens anders gaan ontbijten. Personeel over het algemeen heel aardig en behulpzaam. Zeer duur. Prijs/kkwaliteit zeer slecht. Ontbijt. Faciliteiten. |
5.7 |
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Leigh
Mature couple
Ballarat,
Australia
June 16, 2010
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There are no comments available for this review |
9.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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