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Citigate Melbourne270 Flinders Street, CBD, 3000 Melbourne (Show map) Very good, Score from 230 reviews“Great central location. Easy to travel to and from as our 'base'. Very handy to all transport.”
Kaye,
Catalina
Right across from Flinders Street Train Station, Citigate Hotel offers rooms with an iPod dock and flat-screen cable TV. It features a fitness center, a restaurant and a bar. In central Melbourne, Citigate is a 5 minute walk from Federation Square and the free City Circle Tram stop. Rod Laver Arena and Crown Casino are each a 15-minute walk away. All air conditioned rooms at Citigate Melbourne have a minibar, work desk and tea and coffee making facilities. Some rooms feature lovely views of the city or Yarra River. The Lobby Restaurant specializes in modern Australian cuisine, and The Lobby Bar is the perfect place for a relaxing drink. There are also a number of restaurants and cafés within a 5-minute walk. Melbourne Citigate features a 24-hour front desk and concierge service. The tour desk can book trips to the Yarra Valley wineries and the Great Ocean Road. Hotel Rooms: 179
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Total Hotel Score:8.2
Based on 230 reviews Guest reviews are written by our customers after their stay at Citigate Melbourne. |
Score breakdown
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Score filter |
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Janine
Group of friends
Quakers Hill,
Australia
February 25, 2011
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The conceirge was extremely helpful and friendly, have been going to the same hotel for 6 years, and would recommend to anyone. Lovely hotel to stay and very central to everything.
2 out of 2 people found this review helpful, did you?
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10 |
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Wales
Mature couple
Bicton,
Australia
October 3, 2011
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Enjoyed our stay the location I excellent, the gym was very good and all the staff and I mean every staff were very friendly. Only one issue, when I went to check out and pay the bill I was told it would be $229 I had booked it for $169 which I showed the man at the desk on my iphone as I did not have access to a printer. I was dismayed that he did not have the details of price from booking.com and he insisted that I get onto the internet and print off a copy , he was very pleasant but I was quite dismayed that this was something that he needed me to supply deails of
1 out of 1 people found this review helpful, did you?
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8 |
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Joanah
Young couple
New Plymouth,
New Zealand
September 18, 2011
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The staff were excellent, very friendly and helpful The room was not clean, there was spilt food that had stained down by the bed and had not been cleaned up, there was stains on the cushion in the room, the bedside clock looked like it had not been wiped ever.Dissappointed in the lack of care of cleanliness
1 out of 1 people found this review helpful, did you?
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7.1 |
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Steven
Young couple
Sydney,
Australia
September 18, 2011
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Concierge was very friendly and helpful. Great location, directly opposite Flinders st station and two major tram lines. There was a supermarket/bottle When I checked out they offered to hold my bags and I went and had brekkie on Degraves st (2 minute walk). My major complaint with the hotel was the noise. The rooms weren't soud- proofed at all. I could hear the couple next door to us having sex and I know they could hear me. This is not ideal if you're having a romantic rendevous.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Richard
Solo traveler
DEAKIN,
Australia
August 4, 2011
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The location was ideal for us - close to the Arts facilities south of the Yarra. I was surprised at the high price - but this may reflect prices generally in Melbourne hotels. We did not need more than a comfortable clean room for a couple of nights, and we certainly felt we had that.
1 out of 1 people found this review helpful, did you?
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7.9 |
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Haydn
Solo traveler
Redwood Park,
Australia
February 14, 2012
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Location. Business facilities. Bar was closed on Friday night when I arrived back after a concert at 11pm. I was told I could go out and find a bar or have room service. Not good for a Friday night in Melbourne. Room cleanliness was suspect and dirty glasses left in room after cleaning, not replaced with clean ones.
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5.8 |
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Sasha
Solo traveler
Point Cook,
Australia
February 11, 2012
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Good location, very central, not too noisy, good value, spacious room, good Internet, friendly staff, coffee and tea facilities, comfortable bed. Upon entering the room there was a musty smell. The room seemed kind of dusty. Internet cable not long enough.
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8.8 |
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Anne
Group of friends
Blair Athol,
Australia
February 10, 2012
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The Staff at reception were excellent, the young woman had 5 star service attitude. Well the window view was a grotty building next door and I prefer a firmer bed. Was comfortable though.
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7.5 |
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Adil
Solo traveler
Adelaide,
Australia
February 8, 2012
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The location is perfect and the staff are very good. You cannot fault this hotel for its size and luxury. The food is good. The hotel room is not very clean ...
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8.3 |
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Anonymous
Mature couple
Australia
February 7, 2012
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Location; comfortable bed and pillows; responsiveness of staff to requests. Limited bathroom supplies; eg, shower cap, body lotion. TV remote had no cover for the batteries, so had to hold these in to operate it. Hair dryer needs an update, made funny noise, but did the job.
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7.5 |
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Anonymous
Young couple
Australia
February 4, 2012
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Location Poor entry cards, never worked, always had to be 're-activated'
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7.9 |
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Anonymous
Family with older children
New Zealand
February 4, 2012
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So central at a reasonable price. I booked at least 6 months ahead but was disappointed with the room. Blank wall against the window. Had to have lights on in the daytime. Secondly, although it was easy to book, I would have liked to have paid on-line instead of waiting until I got there. It would have just spread the money over the holiday more.
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8.5 |
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Daniel
Family with young children
ATWELL,
Australia
February 1, 2012
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Location
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7.9 |
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Anonymous
Family with young children
New Zealand
January 31, 2012
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Its location: its close proximity to Melbourne Park, shopping, food, transportation; the cleanliness of the room; room facilities like large screen TV, Fox TV, mini fridge, air con, etc.; The Price: good value at the time of making reservation. The TV decoder played up from time to time but nothing like 'resetting' the device couldn't fix. The Hotel had an environment protection programme and I was happy to have our towels and sheets refreshed every other day but they seem to be replaced everyday, so I feel I failed to help the Aussies out.
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9.2 |
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Janet
Mature couple
NAPIER,
New Zealand
January 31, 2012
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Staff at front desk very helpful, particularly Clyde.
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9 |
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John
Mature couple
DUBBO,
Australia
January 29, 2012
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Position was excellent for all transport and getting to the tennis.
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8.3 |
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Anonymous
Mature couple
Australia
January 29, 2012
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It is a handy place to stay for visitors coming to Melbourne - close to transport and to the tennis venue which is one reason we came down.
Did you find this review helpful?
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9 |
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David
Mature couple
Gerrards Cross,
United Kingdom
January 29, 2012
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It was very central. Rooms were adequate and clean.
Did you find this review helpful?
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7.9 |
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Ann
Solo traveler
Mount Druit,
Australia
January 28, 2012
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Excellent location Room could have been cleaner, dusty and stains on furniture. Television did not have free to air digital channels, no skim milk available in room (asked) and not enough tea provided
Did you find this review helpful?
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7.9 |
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Anonymous
Mature couple
Australia
January 28, 2012
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Clean, location, facilities, friendly
Did you find this review helpful?
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8.3 |
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Ahmad
Family with older children
kuwait,
Kuwait
January 26, 2012
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Location 1) services is very poor 2) price of hotel is very expensive 3) the lefts whas out of order many times more than 3 times 4) reception not friendly 5) many times when I came to my room I find it dirty
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5 |
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Anonymous
Solo traveler
Australia
January 26, 2012
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location to transport and restaurants/cafes. Very comfy room/bed with lovely view over Flinders St station and Yarra River to Southbank.
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9.6 |
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Elena
Group of friends
dudley,
Australia
January 26, 2012
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The staff were fabulous from the moment we arrived. Helpful with everything we asked and needed . Located close to everything including great shopping and restaurants
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8.8 |
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Nancy
Group of friends
East Fremantle,
Australia
January 26, 2012
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Very central - able to walk to sporting facilities. Surrounded by good eating places from those providing quick breakfast /lunch to more upmarket. All with excellent service. The hotel room was spacious, service good and reasonably priced.
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9.6 |
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Andrew
Young couple
Perth,
Australia
January 25, 2012
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Central location was great. When we arrived, we found an open bar of soap and unravelled towels on the bathroom bench. We told the reception, and they brought up new towels, however there was not even an apology or anything.
Did you find this review helpful?
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6.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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