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Broadbeach Island, Broadbeach, 4218 Gold Coast, Australia – Show map
|Superior Double or Twin Room|
|Executive Double Room - Deluxe Romance Package|
|Ocean View Twin Room|
|Corner Double Room|
|Executive Double Room|
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415 verified reviews
They speak your language
Jupiters Hotel & Casino's staff speaks: Italian, French, English, German
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Sauna, Fitness Center, Massage, Hot Tub, Game Room, Casino
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Internet via modem is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 20 per day.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
Italian, French, English, German
2:00 PM - 11:30 PM
1:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 12 year stay free of charge when using existing beds.
One older child or adult is charged AUD 50 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 415 reviews
Value for money
Show reviews from:
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Score from 1328 reviews Very good
The Casino in general was good and the rooms had been upgraded since our last stay
All Restaurants were closed except 2 - the pool was closed. The noise could be heard from our room it appeared to be some drilling or a grinder of some sort.
Nearly shop and batlrs
I am stay there for 5 nights the service it's not really clean for my room !
I won't be staying there again until it has been refurbished.
Our bed was so good friendly staff
Room and service was lovely
Jackhammers at 7.00am - no pool available , no discount on room upgrade
I liked the convenience. The Event I was attending was at Jupiters, so it was nice to just have to wake up, dress and head down for breakfast and a day full of events.
Presently they are doing construction work at Jupiters and some idiot decided to start hammering at 4 in the morning. Regardless, they do start work with power tools by 7:30am, so keep this in mind if staying here for a relaxing holiday.
Jupiters was excellent apart from my issue with the WiFi. Jupiters was undertaking construction in a number of areas of the hotel during my stay but I still thought it was an excellent hotel and I would stay there again.
I was staying there for business and had to get quite a bit of work done online during my stay and I was appalled that not only was the Wi-Fi in the rooms not free, but the price of the WiFi was over the top. When so many hotels now offer free (albeit with limits) WiFi, Jupiters needs to catch up.
Location, atrium bar
Weren't advised that renovations were taking place and pool was out of action until end of November.
The room was clean and tidy. Was sent a complimentary bottle of Moet to room. Have stayed at hotel numerous times.
The way the staff treated us when we complained about being sick from Spinners food. Have stayed numerous times and never got sick before. Manager also laughed at us from behind the counter when he was told about our complaint. Was told by food and beveridge Mgr taht she would call me in two days to follow up and she never did!!!!! Prior to check out. Housekeeping came to our door twice to see when we were leaving prior to our check out time.
showering in a bath tub, very poor
we felt our room (standard) was great value very comfortable & well appointed Loved the Food fantasy dinner & live show , the staff were efficient friendly & hlpful - would stay again
No handle to get in & out of the shower over the bath
Waiting for our room could not get into it until after 4 o'clock was not happy. Reason room not cleaned ,if that's the case don't tell people that they can check in at 2
Friendly staff Good food
bottle of champagne on arrival
half eaten apple under the bed, my fiancé was woken up at 8 am by the room attendant, even though I hadn't checked out.... not cool esp since we wanted a sleep in..after playing at the casino till the early morning.
Rooms were nice, clean and big. Staff did a great job tidying and cleaning the rooms up daily. They accomodated us with a portacot for my toddler.
It got a bit noisy being on the 8th floor when the bar and music downstairs was booming as a result had issues trying to get my 21 month old toddler to sleep. Pool was not operational when we were there and there was lots of construction works being undertaken at that time.
Everything was great
Not enough of the restaurant s
Good gym. Friendly staff. Facilities that were open were good.
We booked an upgraded room and thought that the size of the bathroom for a suite was very small and the decor needs massively updating for a 5 star hotel. Also think reduced rate should have been given considering the work being done on the hotel, it was incredibly noisy and certain areas like half a restaurant not open and the pool was being refurbed. Just felt it was not relaxing like most hotels should be.
The room was very clean and had a great view! Very happy with the service from the check in staff.
The noise from the club downstairs. I was on the 17th floor and could hear the music all the way up to my floor. Had trouble sleeping.
Great service and very clean.
Renovations. No pool and was not informed prior to booking or after.
Very comfortable beds the best i have slept on in a hotel or motel. Good food well priced. Winning on roulette table.
Premium beers a bit over priced $8.50 mmm
Variety of choice available.
Quality of the food. Part of the meal over cooked while the remainder was very under done. We had actually requested medium underdone so we were very dissappionted. With 2 of your main eaterys closed we were limited to where to eat.
Comfortable room with lovely view. Complimentary Moet was a great touch.
Room was quite hot. Air Conditioning not cool enou h.
Location. Staff. Restruants
Loud noise from next door at 1pm first two nights. Windows don't open. Staying in construction site.
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