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Newest reviews for Craig's Royal Hotel

  • Anonymous
      Australia
    August 4, 2014

    Location was fantastic Beautiiful room well serviced

    Lift was not available to guests unless accompanied by staff member - not good enough we were on the top floor.

    7.9

  • Patricia
      Australia
    August 3, 2014

    The wait staff were very pleasant and obliging especially the dinner staff.

    I booked two superior rooms .The first room was small with no bedhead and nothing like the pictures on the booking site. The second bedroom was lovely and what I expected. I requested a another room and was changed to a room which was to my liking.

    7

  • Nigel
      Australia
    July 20, 2014

    Old style, well renovated, warm room, complimentary valet parking, good breakfast

    Pokies next to the dining room, but they were discreetly hidden away

    8.8

  • Debbie
      Australia
    July 4, 2014

    Beautifully decorated, comfortable and excellent service. Would definitely stay again.

    10

  • Milton
      Australia
    July 4, 2014

    Lovely restoration of the building and very helpful staff

    Heating in the room was marginal at best, and the hot water for showering was non existent on arrival, and erratic and substandard in the morning

    7.5

  • Brooke
      Australia
    June 29, 2014

    This is the hotel we love staying at when in Ballarat. Service is always excellent staff are fantastic and Helpful. Accomodation is comfortable and very clean and tidy. The cleaning staff should be commended.

    We had to leave!

    7.5

  • Linda
      Australia
    June 25, 2014

    Rooms comfortable and beds lovely. Really nice and quiet. Grand old beautiful hotel with lovely atmosphere. Breakfast and breakfast room gorgeous.

    Wanted to do the ghost tour but no-one at reception could give me any information on when it was on, where to go - but I found the info (too late to do it) in brochure that reception had on display. Other than that - staff were superb.

    9.6

  • Andrew
      Australia
    June 24, 2014

    location, ambience, breakfast

    lift not working, room miles away despite the hotel being not busy

    7.5

  • John
      Australia
    June 22, 2014

    The dining was very good and the ambience was also very good

    The bath room was cold

    7.5

  • Jacqueline
      Australia
    June 22, 2014

    This is a truly delightful place to stay. All staff were very attentive, welcoming and thoughtful.

    Nothing-all wonderful

    10

  • Robert
      Australia
    June 22, 2014

    Old world charm. Historic buildings. Nice restaurant. WiFi included. Excellent service. Parking available (free) in courtyard but only by valet method. Good location in centre of town close to attractions.

    Bed was a little too hard for my liking. Standard room a little small. Ancient lift and different levels on same floor involving steps.

    8.8

  • Bill
      Australia
    June 22, 2014

    The ambience. Quality restoration/furnishing. The location. A real experience to stay there.

    The lift, although in keeping with the building, is a clunker and needs upgrading.

    9.6

  • Sylvia
      Australia
    June 18, 2014

    Staff were brilliant! Food and atmosphere was fantastic. Beautiful renovation. Cannot wait to stay there again.A truly unforgettable weekend!!

    10

  • Kerry
      Australia
    June 18, 2014

    The comfy beds and the quiet room.

    WIFI did not activate in my room

    9.6

  • Noreen
      Australia
    June 10, 2014

    The staff were excellent, very attentive, courteous and efficient. Love the style.

    8.3

  • Loz
      Australia
    June 10, 2014

    Very clean, & comfortable.

    The hot water didn't stay hot enough to fill the spa bath, ended up only being luke warm.

    8.3

  • John
      Australia
    May 9, 2014

    Great location great food great staff

    Lift a bit slow

    9.2

  • Les
      Australia
    April 26, 2014

    Loved the 'old world' setting

    Room too small

    5.8

  • Barry
      Australia
    April 26, 2014

    service breakfast staff charm

    parking outside to start

    10

  • Graeme
      Australia
    April 16, 2014

    Beautiful décor and wonderful old world charm. Staff were wonderful and helpful. Will be sure to stay at Craigs again

    9.2

  • Anonymous
      Australia
    March 15, 2014

    Very helpful and friendly staff. Restaurant was excellent. The hotel was very stylish and the decor was lovely.

    The toilet was positioned so far into the corner of the bathroom that the toilet roll holder was pushing uncomfortably into my left arm. The shower screen was innefective and the floor got soaked, the floor drained badly leaving a pool of water.

    8

  • Phil
      Australia
    March 12, 2014

    The building

    8.3

  • Tracey
      Australia
    January 28, 2014

    Loved the look of the building and the restaurant food was great and a very enjoyable experience.

    The pokies let the building down

    7.1

  • Tim
      Australia
    December 18, 2013

    Old world charm and old world service was greatly appreciated.

    9.6

  • Anonymous
      Australia
    November 2, 2013

    Ensuite excellent but crammed

    The room was too cluttered /wardrobes and chest of drawers taking up too much space The bed was too high No comfortable chairs at height suitable for an average person No coffee table No way you could relax in room No toilet brush

    5.8

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