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8 Whiteman Street, Southbank, 3006 Melbourne, Australia – Show map
Excellent location – rated 9.2/10! (score from 428 reviews)
Rated by guests after their stay at Crown Metropol Melbourne.
|Luxe King Room|
|Luxe Twin Room|
|Luxe King Room with City View|
|Special Offer - Luxe King Room|
|Luxe King Studio with Bay View|
|Luxe King Room with Club Lounge Access|
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426 properties in Melbourne
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428 verified reviews
They speak your language!
Crown Metropol Melbourne's staff speaks: Spanish, English
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Fitness Center, Spa, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and costs AUD 25 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 50 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 25 per person per night in a crib.
One older child or adult is charged AUD 55 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 428 reviews
Value for money
Show reviews from:
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Featuring modern apartments in the heart of Melbourne central business district, this award-winning 4.5-star property is only 215 yards from Chinatown.
Score from 1307 reviews Excellent
My husband I stayed here for one night to celebrate our wedding anniversary. We were greeted with a bottle of wine and a beautiful, modern, clean room with a great view of the city. The hotel is a short walk to all of Crowns great restaurants. The bar on level 28 was also nice for some drinks before going back to our room. The staff at the bar were attentive and friendly. The infinity pool was definitely the highlight of our stay as well as the modern room and comfortable bed.
The customer service on the pool level left us very shocked. There was a young man there who was at the reception. We asked him for directions to the sauna once and couldn't find it still, so asked him the second time. His response was nothing that I would expect at a Crown hotel. He was rude and sarcastic leaving us feeling quite uncomfortable that we didn't end up bothering with the sauna at all. The sauna was unexpectedly located in the male and female change rooms. You couldn't sit with your partner so we didn't bother with it at all.
The hotel itself
Great Service Good Location Clean Rooms with a lot of space The View The Comfy Bed
Room location pool
Check in took too long and staff weren't friendly. All other staff were nice
Room was great, spacious stylish and clean.
Towels were not as good as I would have expected. Pillows were uncomfortable.
We paid over $600 for the room. Definitely not worth it. I thought we may have been given an additional sweetener given the price we paid but no....
the interior connected to Crown complex which is very convenient
The location is very central & the rooms are excellent plentry of room & very comfortable.
We had a pre dinner drink in the Mr Hive Bar very expensive wouldn't go there again for pre dinner drinks cheaper to drink from the minibar in your room.
Location and 11am checkout
Very expensive and expensive parking. $50 for parking where it's sister hotel up the road is $35
Was a beautiful place. The pool was beautiful and the spa and the staff was so lovely and the room was just amazing!
To eat in at the hotel it cost too much so we didn't eat in except once
The Crown Metropol is very conveniently located for shopping and dining out. I would definitely come back again.
I didn't like the new pillows one was too low and two was too high
evertyhing was amazing
if only it was in the city
Room Excellant loved new style bathroom and great views of bay from 24 th floor
Breakfast in cafe waited more than 30 mins and then food cold they did attempt to rectify by offering buffet at price we were to pay in cafe but was end of service by the time we got in there cooked fresh eggs Paid cash for valet parking but also charged on credit card still to sort 2 calls no response so not impressed by customer service
The facilities and staff are excellent very friendly.
That you are not told that you are required to pay a $100 deposit and then it takes a week to get back.
Loved the pillows - wanted to take them home with me!
Would have loved a bath in the room!!
valet parking staff were excellent and very friendly as all the staff were.
Very clean and modern property.
Reluctance of manager to provide room upgrade despite it being my wife and I's 47th wedding anniversary.
Quality service Pool level with city views Level 28 experience
No bath in bathroom
Room and facilities
Looking out on a multi storey car park
The hotel was close to everything that you would need. The staff were very welcoming and the hotel was really nice.
Don't park in the Crown basement carpark. We were told to park in the 'multi-storey' carpark for a flat rate of $18. We mistook this to mean the Crown basement carpark. On leaving after 24 hours, we had an $80 car parking bill. We could have had valet parking at the Metropol for $50. Carpark and also Metropol staff said there was nothing they could do to remedy the situation. Very disappointing end to a lovely stay.
Breakfast It was delicious
No toothbrush in the room.
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