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Property Highlights

Places of Interest:

Crown Casino (0.1 miles)
Show map Crown Promenade Melbourne

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Newest reviews for Crown Promenade Melbourne

  • Annie
      Australia
    August 27, 2014

    Friendly, clean, luxurious for a 4.5 star very comfortable

    10

  • May
      Australia
    August 10, 2014

    We are a young couple with young children and have not had a night to ourselves in years. We got to spend the night at Crown Promenade Melbourne as an Anniversary present. The Hotel was beautiful, clean and very modern. The view was amazing & breath taking. Now the service, the service was absolutely immaculate. Everything was so smooth, our questions were answered straight a way & attended with not one hassel. Crown staff made our stay worth every cent & we cannot wait to try to get a night here again. Thank you so much for making my Husband & I feel & look young again, also for making our stay one of the best nights we have ever had. Service & Staff are 20/10.

    10

  • Anonymous
      Australia
    August 8, 2014

    The rooms are spacious and clean The bathroom is fantastic and beautifully serviced with great amenities.

    10

  • Anonymous
      Australia
    August 6, 2014

    The hotel is at Southbank if that's where you want to be. The rooms are spacious and very comfortable and fairly quiet. Bathroom was great.

    Staff at breakfast were a bit slow collecting used plates off the tables. The tv had lots of stations but I like to have a radio in the room. Unfortunately there wasn't one.

    8.3

  • Karen
      Australia
    August 5, 2014

    Bed was shocking great big dip in bed terrible for $1000 for two rooms for one night overly priced not five star three star really disappointed better places to stay in Melbourne

    6.7

  • Margaret
      Australia
    July 30, 2014

    Great location staff very friendly

    10

  • Anonymous
      Australia
    July 30, 2014

    Buffet was excellent Pool View was amazing Location to Crown casino Our room order food was excellent

    Robe in room was dirty and stained, asked housekeeping for a replacement and it never arrived. View from room was not great, will be selecting a city view room next time.

    7.5

  • Anonymous
      Australia
    July 29, 2014

    location facilities breakfast pool, sauna setup convenient parking

    size of room for price paid, last time had larger room noisy family in adjoining room restricted movie selection

    9.2

  • Maxine
      Canada
    July 23, 2014

    A wonderful stay!

    No problems!

    9.2

  • Tracy
      Australia
    July 20, 2014

    Loved the proximity of everything within the Crown Complex. Never a dull moment. Walking distance to all activities or just a quick trip on the trams. Loved every minute of our stay. We certainly will be coming back.

    10

  • Anonymous
      Australia
    July 14, 2014

    Very pleasant stay. Great value for money room and dinner at Mesh Restaurant was exceptional. Will book again.

    9.6

  • Debbie
      Australia
    July 7, 2014

    The corner room looking over the river with our complimentary champagne and chocolates for our 40th Wedding Anniversary. Thankyou Crown!

    Everything was fabulous!

    10

  • Julie
      Australia
    July 7, 2014

    Location, Cleanliness and facilities

    7.5

  • Pauline
      Australia
    July 7, 2014

    Not a lot of lighting in bathroom bit hard to put on makeup

    6.7

  • Rose
      Australia
    July 5, 2014

    Always love the presentation of the hotel on arrival - looks very prestigious. Staff on the check in desk are ample and very friendly and respectful. Twin beds are hugely roomy & pillows are fabulous Bathroom layout is perfect. Plenty of bench space. View fabulous

    As we arrived on our level we exited the lift and were surprised by a non smoking sign but underneath it was a bin with a sand tray on top of it with many cigarette buts in it. Clearly a smoking floor. Also the air itself had the stale smell of smoke. At that time my husband was going through cancer treatment so this was upsetting to me. My friend spoke to a lass on the desk when we came downstairs we were told they we fully booked and no other rooms available anywhere. Upon checking out I mentioned it to the young man and he was excellent as I explained my situation etc. so my future records will note non smoking room only. In the past we have had smoking rooms but of course those needs are no longer required.

    8.3

  • Pat
      Australia
    July 1, 2014

    we were so central we just walked everywhere and it didn't take long to get anywhere. Being close to good quality eating establishments was great

    10

  • Pamela
      Indonesia
    July 1, 2014

    Location and convenience to everything. The area of the complex is big, giving us easy access to food courts, restaurants, shops, cinema, and casino, among other amenities.

    10

  • Anonymous
      Australia
    June 29, 2014

    Everything

    Leaving!!!

    10

  • Judi
      Australia
    June 27, 2014

    room size, outlook, hotel location.

    9.6

  • Stephen
      Australia
    June 20, 2014

    the facilities in the room are first class along with the location and view

    9.2

  • Katherine
      Australia
    June 16, 2014

    UHT milk in rooms.

    8.3

  • Sandy
      Australia
    June 13, 2014

    The position its close to everything

    It could be cheaper and the restarants are booked out quick

    8.3

  • Alfred
      Australia
    June 11, 2014

    Friendly staff and excellent service.

    9.6

  • Emma
      Australia
    June 9, 2014

    Compliemnty wine and chocolates in the room

    10

  • Anonymous
      Australia
    June 1, 2014

    The service was prompt and courteous

    In room dining was not at standard expected for the price.

    10

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