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8 Whiteman Street, Southbank, 3006 Melbourne, Australia – Show map
Excellent location – rated 9.5/10! (score from 226 reviews)
Rated by guests after their stay at Crown Promenade Melbourne.
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425 properties in Melbourne
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226 verified reviews
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Crown Promenade Melbourne's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Casino
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and costs AUD 25 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 35 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 226 reviews
Value for money
Show reviews from:
Crown Plaza Melbourne is on the banks of the Yarra River across from Melbourne Convention and Exhibition Centres, just minutes from the central business district.
Score from 956 reviews Very good
Hilton Melbourne offers luxurious accommodations with flat-screen satellite TV, iPod docks and excellent views of the city and Yarra River.
Score from 906 reviews Excellent
Centrally located in the very heart of the city, this 4.5-star heritage-listed hotel has been restored to retain the feel and style of its 1913 origins, yet provides guests with modern technology and...
Score from 1817 reviews Very good
On the banks of the Yarra River, The Langham Melbourne features an indoor swimming pool with views out over the city.
Score from 322 reviews Wonderful
I was asked on arrival if it was a special occasion and a bottle of wine and chocolates were sent to the room for my partners 40th. This was a very lovely and appreciated gesture. We have 6 children and were just happy to have our first child free night away in 6 years but to have these extras were magnificent. Thankyou
Everything is great about this hotel is so beautiful helpful friendly staff and a great location. Beds are heaven.
I was on level 6 and my room had a view of the carpark not great.
Location and comfort
Towels were a bit hard and the TV at the end of the bed should be higher as you couldn't see it properly
Pool and gym area were great.
Thought for the price it would have been nice to have bath/spa in the room. We were advised that we would be receiving a bottle of sparkling wine as a gift seeing as it was a special occasion, which we never received.
very good location, hotel was very quiet and staff was very helpful
Loved the hotel,staff,room view, the pillows were to die for. So good we bought some !!! Extra clean and best location
Parking should be free for hotel guests !!!
Brilliant close by restraunts for a.m and p.m
No Rolling Stones, twice in same year! Not Crowns fault, thank you though for a great weekend!
Comfortable bed big spaceish room,well stocked with magazines and toiletries
The staff member when we checked in rude my husband felt
Front desk lady (blonde hair) was really friendly giving us complimentary late check out. Great location and connected to crown complex.
Had a friend visiting, another front desk lady ( dark hair, long ponytails, wearing glasses) was really rude to my friend. She wasn't really friendly nor helpful when asked to call to my room, even told my friend they didnt have me staying there.
Convenient to walk to function we were attending at crown
Valet parking difficult to find wrong location marked on map that i downloaded from crown and only saw entrance after we passed it
The view was great.
The doona on the bed was horrible. All Bally and the pillows were to soft for me.
Great location, helpful staff and superb facilities
No issues at all
I loved that my request for a view was listened too. Breakfast buffet was very nice. Bed was very comfortable and plenty of room to enjoy. Views amazing and very room was imaculately clean. Would definitely stay again.
Only two things rocky table at breakfast annoying and should be given hot water for tea as doesn't stay hot when tea is poured and can very strong.
We loved everything about our stay at The Crown Promenade and would highly recommend.
The only thing we could pick is the cups, they are too small should have mugs.
Great Location, easy check in, good staff, very efficient, access to casino.
Air conditioning, shower was woeful, bedsheets were dirty, overall maintenance was a problem
I LIKED ALL ASPECTS OF OUR STAY - ACCOMMODATION EXCELLENT, STAFF EXCEPTIONAL, LOCATION GREAT
everything. clean good service value location
Love staying here, is always first choice and a lovely experience
Service Quality of room Amazing Pool Staff are extremely nice
Friendly, clean, luxurious for a 4.5 star very comfortable
We are a young couple with young children and have not had a night to ourselves in years. We got to spend the night at Crown Promenade Melbourne as an Anniversary present. The Hotel was beautiful, clean and very modern. The view was amazing & breath taking. Now the service, the service was absolutely immaculate. Everything was so smooth, our questions were answered straight a way & attended with not one hassel. Crown staff made our stay worth every cent & we cannot wait to try to get a night here again. Thank you so much for making my Husband & I feel & look young again, also for making our stay one of the best nights we have ever had. Service & Staff are 20/10.
The rooms are spacious and clean The bathroom is fantastic and beautifully serviced with great amenities.
The hotel is at Southbank if that's where you want to be. The rooms are spacious and very comfortable and fairly quiet. Bathroom was great.
Staff at breakfast were a bit slow collecting used plates off the tables. The tv had lots of stations but I like to have a radio in the room. Unfortunately there wasn't one.
Bed was shocking great big dip in bed terrible for $1000 for two rooms for one night overly priced not five star three star really disappointed better places to stay in Melbourne