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Crowne Plaza Melbourne1 - 5 Spencer Street, Melbourne CBD, 3008 Melbourne (Show map)
Very good,
Score from 444 reviews
“ Enjoyed being right on the yarra and all the eaterys so close to the place ”
Karen,
Ngunnawal
Situated on the banks of the Yarra River opposite Melbourne Convention Centre, this 4.5-star hotel offers modern rooms, plus an outdoor swimming pool, fitness centre and a restaurant with river views. Each room at Crowne Plaza Melbourne features large windows, a work desk with Wi-Fi access, and a 32-inch LCD TV. The en suite bathroom is stocked with environmentally friendly bathroom amenities. Overlooking the Yarra River, Clarendon St. Grill offers modern Australian dishes in a stylish yet relaxed setting. The Lobby Bar serves a range of drinks and light snacks. Staff at the 24-hour reception desk can arrange dry cleaning services and city tours. The free City Circle Tram stops just 200 metres from the hotel. Southern Cross Station is just a 5-minute walk from the Crowne Plaza Melbourne. Hotel Rooms: 385, Hotel Chain: Crowne Plaza Hotels & Resorts. The most recent booking for this hotel was made on 24 May at 22:46 from Australia.
GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Express check-in/check-out, Safety deposit box, Heating, Luggage storage, Non-smoking throughout, Air conditioning, Snack bar ActivitiesFitness centre, Outdoor pool ServicesRoom service, Meeting/banquet facilities, Business centre, Babysitting/child services, Laundry, Dry cleaning, VIP room facilities, Breakfast in the room, Ironing service, Currency exchange, Car hire, Tour desk, Fax/photocopying, ATM/cash machine on site, Concierge service
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Total Hotel Score:8.5
Based on 444 reviews Guest reviews are written by our customers after their stay at Crowne Plaza Melbourne. |
Score breakdown
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Score filter |
Has Crowne Plaza Melbourne always scored 8.5?
See the average scores awarded by guests over the past 12 months.
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Carly
Young couple
Kyabram,
Australia
May 22, 2013
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Very friendly staff on check in and out. The room was clean and comfy with excellent block out curtains and a comfy big bed! Spacious bathroom with a good sized bench (very important for getting ready for a night on the town!) Bathroom not super modern, but certainly functional and spacious. I hate shower over bath, but not a big deal for a night or 2!
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10 |
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Keven
Young couple
Melbourne,
Australia
May 22, 2013
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Lighting- not enough lighting in the room
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8.8 |
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Glen
Mature couple
Dubbo,
Australia
May 22, 2013
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I didnt like the size of the room...(expected more the money)Some of the lights didn't work and the room temperature was erratic
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8.8 |
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Damian
Mature couple
HEATHMONT,
Australia
May 22, 2013
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It suited our needs for the evening. There was nothing not to like
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9.2 |
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Simon
Solo traveller
adelaide,
Australia
May 21, 2013
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Great Location,Clean & Good service. Bathrooms require an update.
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7.5 |
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Lynda
Group of friends
Springvale sth,
Australia
May 21, 2013
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The valet parking was great. The service was fantastic and very friendly The restaurant were setting up for breakfast while we were eating our dinner. I thought this was a bit inappropriate and felt like we were in the way and being hurried out.
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10 |
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Robert
Mature couple
Newcastle,
Australia
May 21, 2013
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Beds were close to front door and very noisy as people walked past. We had a standard queen room on level 2
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6.7 |
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Neal
Mature couple
mansfield,
Australia
May 18, 2013
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looked very plush to both my wife and i eco frendly because of the tv screen , blew me away power and water useage opened my eyes to how big crown plaza is. thanks we enjoyed our stay
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9.6 |
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Robyn
Solo traveller
Brighton le Sands,
Australia
May 16, 2013
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My room was lovely, with a very comfortable bed. I ate dinner in the restaurant, which was delightful. Breakfast, pancakes, in my room were absolutely delicious. I would stay again for sure.
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8.8 |
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Dianne
Solo traveller
Richardson,
Australia
May 16, 2013
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Location and price. We had a very good evening meal in the restaurant.
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8.3 |
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Jenny
Family with older children
Australia,
Australia
May 16, 2013
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Rooms are starting to look a bit old. Bathrooms not great.
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7.9 |
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Michelle
Mature couple
Campbells creek,
Australia
May 15, 2013
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That there is 2 different rooms, however not interconnecting. The front of house staff are wonderful. Thought having a suite you would better quality. There should be more plunger coffee if not an expresso (Pod) machine to use. A large size fridge with some crockery and cutlery would be good (kitchenette). We asked for the herald sun and once again we got the The Age, this has happened before. Our plunger coffee wasn't replaced as we did use it. The milk wasn't replaced. One of our swipe cards went missing also. We stayed 2 nights, they half serviced the room. The rooms are a little dated for the price.
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9.2 |
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Jennifer
Mature couple
Box Hill,
Australia
May 14, 2013
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Very friendly. good restaurants Easy access to Convention centre. Good shopping Love the view at night from the room Nothing
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8.8 |
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June
Solo traveller
june@seiaustralia.com.au,
Australia
May 14, 2013
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Staff and service excellent , location and cocktail lounge for meeting people all good
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8.3 |
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Suzie
Family with young children
Capalaba,
Australia
May 10, 2013
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It was very clean and the staff were all very helpful. Very convenient to where we had to go. Would stay again. Many Thanks for a great experience in Melbourne.
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10 |
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Robyn
Group of friends
DERRIMUT,
Australia
May 9, 2013
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The choice of pillows was fantastic its all about the comfort when you sleep. It was very clean and the set up was very inviting.
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9.6 |
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John
Mature couple
Cairnlea,
Australia
May 9, 2013
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Reception staff friendly. First impression was not good, simply because the first point of contact was (and usually is), car assistant staff, were not welcoming.
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7.9 |
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Lookman
Young couple
Abbotford,
Australia
May 7, 2013
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Clarendon Grill restaurant had great food & excellent service! The shower head needs to be stronger in pressure. Hotel manager should consider getting free government energy & water saving products installed, as it will benefit the entire hotel.
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9.2 |
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Sandy
Mature couple
Auckland,
New Zealand
May 6, 2013
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loved the pool room 717 toilet didnt flush properly
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10 |
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Debbie
Group of friends
Carrum Downs,
Australia
May 5, 2013
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The room was very clean and the beds really comfortable. The view was also fantastic.
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9.2 |
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Anthony
Mature couple
Malabar,
Australia
May 3, 2013
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I liked proximity to City and all Southbank Restaurants. Staff were not as pleasant as other Hotels, the facilities are very dated in general for price they are asking.
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5 |
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Carla
Mature couple
Perth,
Australia
May 3, 2013
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Good location Clean & friendly Staff helpful Good toilet paper Toilet did not flush properly coffee at breakfast always came late after ordering it, some breakfast staff seemed inexperienced
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8.3 |
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Meera
Mature couple
Girraween,
Australia
May 2, 2013
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Location is Perfect. You can't find any better located Hotel than this Carpets on the Corridor were filthy. Very poor maintenance inside the room as well. Could not shut the Toilet door. When I complained about the room, the receptionist said, these are the rooms allocated for guests coming through other web sites. Better be careful fellows. We were there for celebrating our 25th Wedding Anniversary and I can't explain how disappointed we were
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4.2 |
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Don
Young couple
garbutt,
Australia
May 1, 2013
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Our room was amazing and the staff were super friendly
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9.6 |
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Ian
Mature couple
belgrave,
Australia
April 30, 2013
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location price
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7.1 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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