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1 - 5 Spencer Street, Melbourne Central Business District, 3008 Melbourne, Australia – Show map
Excellent location – rated 9.1/10! (score from 937 reviews)
Rated by guests after their stay at Crowne Plaza Melbourne.
|King Room with South Wharf View|
|King Room - Disability Access|
|Standard Twin Room|
|King Room with River View|
|Twin Room with River View|
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937 verified reviews
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Crowne Plaza Melbourne's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is needed) and costs AUD 40 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged AUD 90 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 937 reviews
Value for money
Show reviews from:
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Enjoy some of the best views in Melbourne from the heated rooftop swimming pool at Hotel Grand Chancellor Melbourne. In the heart of the theater district, it has a choice of 2 restaurants.
Score from 1852 reviews Good
The suite was beautiful and very roomy overlooking the river, staff were simply amazing particularly Georgia on front reception and Dave the concierge - nothing was too much trouble and the breakfasts were awesome.
The pool was disappointing, new furniture required (which is apparently being ordered), way more loungers needed.
Good location, beautifully comfortable beds and beautiful linen.
The windows in the room were dirty which made it hard to enjoy the view that overlooked south bank and the crown casino. Currently undergoing renovation so I think it was overpriced. Think there are better value for money high end properties.
the room was not l wanted the pictures on line shows rooms looking over water
Wifi was very problematic, (in this day & age). Breakfast was difficult as resturant was too full.
The location is simply awesome. It is situated near to most of the tourist attractions and you can almost walk to all of the attractions.
No free WIFI. Should have given guests free WIFI as the room rate is not that cheap also.
Location Comfy bed Choice of pillows Aromatherapy spray for the pillow Free fruit adjacent to the lifts Large TV Courteous staff
Was placed in one of the back rooms that did not have a view even though I booked 7 months ahead..
size of room quality of bed, linen
the entrance into hotel and then to guest rooms
I liked location and service staff were amazing except for the lady who checked me out. Her attitude was poor and unreasonable and I found because of my interaction with her, I lost 20mins of my time I will never get back and now wouldn't recommend this place. Price in comparison to my last venue (last place was half the value and better quality room and sleep). Pillows were like bricks! But amazing prompt service from room service staff and the house keeping staff.
Pillows Quality of facilities was poor for value of money Had to pay extra for parking Very bad service from reception at checking out!!
Loved everything except the wifi
Where not abe to get Wifi on my ipad or iphine. Not impressed as own 2 realestate offiices and live on both.
Location fantastic and staff helpful
Entrance in a mess temporary check in area renovations in progress
Location, friendly staff at the check-in counter, free fruit lying around everywhere, cheap parking, good for those who are uppity yet not quite wealthy enough to stay at the Metropol.
Irregular room servicing times, the price of WIFI...come on guys you can afford to throw this in for free, the meandering layout of the building means it can take a long time to reach your room, the concierges are very stuffy.
It'a right around the coner from the free city circle tram stop, if you walk across the bridge there are a wide selection of restaurants and the hotel bar is a great place to finish off your night.
The only thing I didn't like is that I didn't stay longer
Location, view, room clean and well appointed.
Wasnt aware that a full renovation was occurring. Bar fridge was completely empty. No compendium in room. House keeping knocking on the door at 0900h attempting to clean the room when check out is at 1100h.
Splendid river view ,comfortable bed, and very friendly and helpful staff.
The bed was comfy.
It was not value for money. Expected a lot more.
View & location
Foxtel is not available..... Bathrooms are average quality
Location is great, we enjoyed having Pre drinks in bar below, and crowne parking work well..
We had to wait aprox 15 min for our car to be brought up when ours was the only vehicle that had been called... maybe a 5 to 7 min wait would be ok im guessing
The view from our room was really quite impressive, when we did have issues the staff were pleasant and courteous and offered solutions.
Apart from the issues with WIFI, the fact that we returned to our room (after 6 hours) only to find it had not been cleaned was a let down, and then when we suggested that we would advise when we next left the room so cleaning could be done, the cleaner arrived at the room and wanted us to leave immediately so she could make up the room. We had no plans to go out again that day, but unfortunately were left with no choice.
the room is so old for the money we paid, very disapointing and it was like a rabbit warren trying to get in there and find reception.
Staff were amazing and so helpful. Nothing was too much to ask. I will definately return when I travel to Melbourne again
Paying for WIFI. Many hotels I have stayed (of this quality and some even less) across the world have free WIFI.
Rudeness of staff members when coming to tell us there has been a complaint of noise. We had no music going, was just having a conversation and a few laughs with old friends.
being close to everything
noise from other rooms at night kept me awake. Cleaning was average
Air conditioning didn't seem to work well and room stayed too hot, even on minimum temperature
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