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Newest reviews for Customs House Hotel

  • Phil
      Australia
    September 15, 2014

    Very central to get to everything. Easy walking distance to Salamanca, waterfront and central shopping area.

    Nothing of note just workman noise from next door building renovation.

    7.5

  • Hedley
      Australia
    September 12, 2014

    Location and ambience.

    Very poor quality toilet paper

    7.9

  • Bill
      Australia
    September 9, 2014

    The management and staff were excellent and obviously customer friendly and had been well trained .The hotel itself is a well maintained building and some thought has been given to preserving its historic nature

    The hotel rooms are double glazed and this does help with late night noise problem from a nearby night club . Representations need to be made to local authorities to modify this unacceptable annoyance

    8.3

  • Anonymous
      New Zealand
    September 7, 2014

    Excellent location. Nice view of the boats. Handy to city and restaurants.

    Price reflected in the average room. Nice bathroom though.

    8.8

  • Anthony
      Australia
    September 7, 2014

    Close to Salamanca and CBD. Easy access to all main roads in and out of Hobart.Nice breakfasts and the staff were very helpful.

    Small gripe, the fan in the bathroom was very loud.

    7.9

  • Stephen
      Australia
    September 3, 2014

    Good Food Deals, shops, market days is great.

    9.2

  • Nikola
      Australia
    September 2, 2014

    Great location, good atmosphere. Free internet that worked.

    The shower was less then impressive

    7.1

  • Vic
      Australia
    August 24, 2014

    Central to everything. Friendly staff. Good food and beer selection. Great views. Good mix of the old and the new. Personally,one of my faves.

    Petty I know but no undercover motorcycle parking.

    10

  • Lyndall
      Malaysia
    August 17, 2014

    The location - across the road from the marina for ferry's, easy walk to Salamancer, great bakery next door. Customs house has a good breakfast, comfy bed with heating, good shower, hairdryer, fridge, tea/coffee facilities. All for a good price.

    Nothing

    8.3

  • Graeme
      Australia
    August 13, 2014

    Location Friendly Staff Clean/Cosy

    Dull lighting very little wardrobe space

    8.8

  • Cindy
      Australia
    August 13, 2014

    Rooms with Harbour View Restaurant Breakfast choices (included) Staff Service Cleanliness Atmosphere Would recommend highly and definitely book again.

    Shower head, but no great concern compared to the rest of the amenities and services.

    8.8

  • Maryrose
      Australia
    August 12, 2014

    Old world atmosphere. Excellent position. Staff very helpful. Food wonderful.

    My friend didn't like the stairs to 2 nd floor.

    10

  • Trish
      Australia
    August 11, 2014

    band playing till late at night qwe were supposedly to have aquiet room not so bed was hard too not a pleasant night at all and not much sleep .

    4.6

  • Patricia
      United Kingdom
    August 10, 2014

    Character, location, spacious room with harbour view, helpful staff.

    On arrival, the small reception booth, smelling of cooking, was slightly worrying!

    8.8

  • Michele
      Australia
    August 8, 2014

    Location The charm of the place How clean the rooms were

    Had to come home

    10

  • Barry
      Australia
    August 8, 2014

    The position of hotel was great.central to city etc Breakfast included was a bonus Restaurant attached to hotel was excellent .

    On arrival receptionist wasn't very helpful and appeared preoccupied. Did not explain heating for room etc Parking was also not included.

    7.9

  • Kate
      Australia
    August 7, 2014

    We stayed in two different rooms and both were lovely, clean and comfortable. There was some noise in the room at the front of the hotel but it was on a Sunday night so it wasn't too offensive. We stayed in the 2 bedroom apartment the second night and it was spacious and lovely. A really nice experience overall.

    10

  • Don
      Australia
    August 5, 2014

    Location was great, so close to the harbour, lots of excellent restaurants nearby, and the Salamaca markets as well.

    The noise from the bars on Friday and Saturday nights was a bit raucous.

    7.9

  • Jim
      Australia
    August 4, 2014

    Proximity to Salamanca Place and Constitution Dock, restaurant and bar, historic nature of building

    Insufficient lighting in room

    8.3

  • Hans
      Australia
    August 3, 2014

    great food,

    the cutains did not close porperly so the outside light shone straigh into my bed room.

    9.6

  • Fiona
      Australia
    August 3, 2014

    Needs an update

    5

  • Anonymous
      Australia
    July 31, 2014

    Although we booked a couple of weeks in advance, we got the worst room in the hotel. The window looked onto scaffolding and roof and then the noise from the band below kept us awake until 1am.We couldn't manage closing the window and had to get someone to our room at 11pm to close it. The room was very basic, no decoration at all. The cord for the kettle wasn't long enough and wouldn't reach the power point so we had to unplug something behind the TV to boil the kettle.We did hear from some locals that they don't usually rent that room out.We expected a view of the water and when we booked there was no indication that we would have the worst room in the Hotel. We asked to be moved and were prepared to pay more but was told the hotel was booked out. Also not easy to get to the room. Up a lift, along a passage, down some stairs and along another passage. Not good with 2 large bags.When we booked the room on booking.com we weren't given the choice of room type so were very disappointed when we arrived to find the outlook of air conditioners, scaffolding and roof and brick walls

    4.2

  • Shehan
      Australia
    July 30, 2014

    Loved everything, will definitely be back!

    10

  • Anonymous
      Australia
    July 25, 2014

    The meals at the restaurant were excellent

    The décor and carpets were a bit tired

    8.3

  • Grant
      Australia
    July 24, 2014

    Awesome location. Good price. Good wine list. 3+ tvs showing different sports/foxtel. My room was big, tidy, comfortable. The shower was great. The view out my window was lovely.

    Live band on Saturday night means that you need to either be a) out partying b) deaf or C) unconcious if you dont want the music to keep you awake. No wardrobe in my room to hang up wih clothes. just a pole sticking out from the wall, despite the large room size. Very odd.

    7.5

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