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21 Denmans Camp Rd, Scarness, Scarness, 4655 Hervey Bay, Australia – Show map
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101 verified reviews
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Fraser Coast Top Tourist Park's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year)
Pool Table, Hot Tub, Game Room, Library
Tour Desk, Laundry
2:00 PM - 6:00 PM
Until 10:00 AM
Cards accepted at this property
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Based on 101 reviews
Value for money
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closeness to esplanade
The room we originally booked was just a boxlike room with a bed a a cupboard. There was a fan and no screens on the window. Luckily we were able to upgrade to a studio style motel room but for a cost of course. When we booked it didn't really let us know how basic the room was.
Check in parson very helpful in all aspects except the Black Rock restaurant at the corner just a walk down the road was pretty dire! Suggest to go a bit further eg if you prefer real chicken!
We booked a "superior cottage" for 5 adults. What we got was a puritan campground cabin with a double, a single and a double extendable sofa bed. I do not expect anything special from this category of accommodation, but this sofa bed was a nightmare, it is not suitable for adults, probably not even for children. The spring-held surface holding the mattress is so saggy, that under the weight of adults it will touch the metal rods of the sofa frame. This means you end up sleeping with two metal rods banging against your spine and leg - unless you "sleep" on the ground instead, which we were forced to do. Given that the "mattress" we put from the sofa to the ground is about 3-4 centimeters thick only - flattening to about 3 millimeters under the slightest weight - this was not funny either. Also, pillows were not present. My complaint was heard by the polite receptionist, however the manager (=owner) did decide not to give us the refund for 2 persons.
great evening dinner in a bar located within the location
poor marking of location, esp. in the dark.
Friendly and attentive staff. Good location to beach and town. Secure car park. Reasonable price. Basic but clean. Kitchen and bathroom clean.
Shower pressure fluctuation maybe due to refurbishment works.
Facilities and cleanliness overall were excellent.
the cleanliness of the park was excellent, not far walking distance for a stroll along the beach. staff was friendly
We really liked the heated swimming pool and spa. It was nice to have a swim at 8am in the morning. The toilet and shower block appeared clean and tidy.
Our room hadn't been cleaned before we arrived. The dirty sheets from the previous occupants were still on the bed, there was a pile of dirty towels on the floor and the bin still contained the previous occupant's rubbish.
We booked a Queen Room which was way too basic - bed only so we upgraded to a deluxe cabin, in which the staff was excellent in sorting this. Free wifi was a bonus!
Queen room was very basic - bed only. It is quite noisy.
The pool and jacuzzi was lovely, the whole place was lovely and fresh.
bedroom didnt match the standards of the complex, old, rundown and very depressing. expect a empty room with an unmade bed. not what we expected from pictures. misleading wifi, we were given 4 hours worth for our whole stay! not exactly free wifi!!
Good location, value for money, good facilities, friendly staff
Stayed in deluxe cabins - no ovens, pull out sofa bed - matress and pillows thin as, kids beds out in amongst dining/kitchen/lounge....not a smart location when they go to bed before us and the size of bathroom/toilet in ridiculous.
Clean, friendly people and affordable accommodation
Traffic on nearby main road can be little noisy
Had a short but plesant stay with my daughter. We were there to vist my Dad fo Fathers Day, had a wonderful rest and relax in the middle of a 3,300k round trip.
The entry and exit to the carparking to the studio units. Hard to see the traffic coming from the east.
No shampoo conditioner. Thin toilet paper.
We were welcomed by a very friendly lady, I believe her name was Janet or Janice. I had an embarrassing female situation that she didn't bat an eyelid at and helped me sort it with no fuss. She even helped me change rooms to a more suitable one at a moments notice when I realised I booked the wrong one. The pool and spa area and recreation room were all awesome. The prices were really competitive and all other staff we happened to pass were friendly and smiling.
The noise from the highway woke us up prematurely, sleep-ins weren't an option as i'm a pretty light sleeper. Also, I asked if I could web-check in to our flights and print off a boarding pass. The lady at the counter on Saturday said that if I could email the boarding pass to her she could print it off at $1 per sheet. I explained that it wasn't emailed to us and when I checked in on the Tiger home page it automatically generated the boarding pass. She told me that she couldn't help me and that I should try Office Works (who looked at me like I was stupid when I tried them). It would have been a lot easier if she had have let me webcheck into our Tiger flight on her computer and printed the passes off, I was happy to pay the $1 a sheet, I would have paid even more. As it was I had to drive 3 hours to a friends house to webcheck. Perhaps this is a facility you could look at improving.
Comfortable & clean cabins with basic facilities.
We stayed in a double room with en suite. Clean, comfortable & quiet. It had a well equipped kitchenette & off road parking. Wifi was fine.
Nothing - all good!
For what we required it achieved its purpose
no room parking
big room clean bathrooms
reception lady seemed to be annoyed by us checking in around 7.30 pm
the staff were very kind, nice place for cook your own food.
wifi only allowed to use 4 hours, not easy to loge in.
Liked that it was a small environment and quiet.
Friendly helpful staff. Accomodation value for money.
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