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19 Exploration Lane, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
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465 verified reviews
They speak your language!
Fraser Place Melbourne's staff speaks: Chinese, Japanese, Indonesian, French, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Japanese, Indonesian, French, Spanish, English
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 15 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 465 reviews
Value for money
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Location and privacy. Easy to book, check in and all inquiries were answered efficiently and courteously. Breakfast was fresh and staff again very helpful.
Air Conditioner is extremely noisy. Otherwise excellent
I looked the location
Didn't like the price, didn't like the cleanliness of the room, didn't like the front desk service, didnt like the fact that I had to ring room service to get my room made, then had to ring again to get fresh towels.
Easy location to everything we needed with my daughter starting at Melbourne Uni
Blocked sinkin bathroom
The friendliness, efficiency of the staff especially how they went out of their way to help a guest in need..
Location if you want to eat in Chinatown or attend nearby theatre Hidden away in a small lane
Front desk staff not friendly. Air cons in room far to noisy. Stayed with others and they had the same experience
We loved staying at Fraser Place Melbourne! Staff are very friendly and helpful, location is amazing, the room is spacious and extremely clean! Loved the amenities as well. Price was very good. Internet was fast and worked very well.
The staff were very friendly, specially UBAY the duty manager. Thank you.
Location is excellent - easy to get around. Staff were very helpful - no problem getting clean towels even on the on the 'non-service' days.
Free wi-fi was non-existent - could not connect even though my phone told me there was a strong connection. Don't like the water saving feature in the shower (that applies to any hotel I have ever stayed in) - when you are female who washes her hair everyday - it is painful when there is no water pressure and it takes 10 times longer than it should to rinse shampoo/conditioner out of your hair - therefore using more water than you would if there was satisfactory water pressure.
Kitchen facilities, size and comfort of the room, location
No cleaning service on Sunday and bank holiday
friendly staff / quiet location / central location/ very comfortable room
nothing not to like..
That there was kitchen facilities which was great and there was a table and one chair. As there were two of us it made eating in room a little awkward.
Great location, hotel is near a lot of good restaurants. Air conditioner works well.
Hotel staff are not helpful, any issue and they don't want to know about it. I was charged for breakfast I couldn't have, and am not getting a refund, left clothes there and not getting them back. Shower pressure is terrible - a trickle, no space around the sink, carpet is old with stains - the photos are what it would have looked like years ago. Air conditioner noise drowns out the lift noise.
The room is gd, clean and comfortable. Well equipped kitchenware. Excellent toiletries.
Some noise with trash disposal on the street during midnight
Location near transport, shopping and restaurants.
The hotel was great, friendly staff, tasty breakfasts, good location.
Since three week visit in Australia we have visited about 15 hotels from cheap to the exclusive ones. We have been never asked for any security deposit (more then the price per one night). The internet was so slow it was useless.
Modern rooms Good location Good service
$150 deposit on arrival instead of holding credit card Promotes parking on site but it was at least 100m away and expensive
Good staff at Reception. Nice and conninient location.
Cleanliness - On one of the days, the room wasn't cleaned - utensils were not washed, no towels were placed. Breakfast options are quite limited.
The best thing about the place were the wonderful staff. Very friendly and helpful.
The rooms were very small compared to what I was expecting. I even wanted to upgrade but got told that the room size wasnt alot bigger. Hence I decided not to.
Location, cooperation of staff, value for money. We got a great deal and that allowed us to spend our money on other things as well. The room was beautiful, great views. Just loved it all.
The room and bed and bathroom were all very spacious. The kitchen facilities and cupboard spaces were well thought out and would make it a very comfortable room to stay in for a few nights. The only downside was no armchair or small couch to sit on when not it bed.
Only downside was not having an armchair or small couch to sit on when not on the bed. Would've been nice to have somewhere to sit and watch the tv from if you were 'dining-in' that was not the desk.
Loved the location The room was spacious and bright Beds very comfortable Staff very helpful Kitchen facilities most useful
An extra chair in room would have been useful and I suppose I could have asked.
Dvd gets stuck in tv, cannot use USB. Should be fixed so people can watch movies etc of their choice and not be stuck with standard tv channels. Reception said a lot of people has this issue and told us not to use dvd has dvd gets stuck and we won't get it back.
Location is goof
No parking, No drive-in, and instructions on use of season parking tickets for a nearby facility unclear.
All is good except a cockroach
i found a 3cm cockroach inthe room, it scared me. ~~~~~
I've stayed here before and it's convenient for my needs. Walking distance to the CBD, really close to Chinatown, and handy access to trams & buses.
The interiors are spotless, but the balconies need a good scrub ... the sliding doors were filthy and the cobwebs were caked with dirt. Disappointing for a classy apartment. Minor fault :)
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