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488 Kent Street, Sydney Central Business District, 2000 Sydney, Australia – Show map
Excellent location – rated 9/10! (score from 242 reviews)
Rated by guests after their stay at Fraser Suites Sydney.
|Executive One-Bedroom Suite|
|Special Offer - Deluxe Two-Bedroom Suite|
|Special Offer - Deluxe Studio|
|Special Offer - Deluxe One-Bedroom Suite|
|Deluxe One-Bedroom Suite|
|Premier One-Bedroom Suite|
|Deluxe Two-Bedroom Suite|
|Two-Bedroom Loft Penthouse|
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Fraser Suites Sydney's staff speaks: Japanese, English, German
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Sauna, Fitness Center, Hot Tub, Indoor Pool
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs AUD 40 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Japanese, English, German
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged AUD 65 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of AUD 300 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 242 reviews
Value for money
Show reviews from:
Location is great.
Internet while free is poor - free should not equal poor. There are limited power points in the rooms, those that are available for use those that are there are so inconveniently placed as to render them useless. Room service staff need better training.
overall, a great place to stay. excellent fitness facilities as well.
just in the last day, a cockroach appeared in my bedroom... As I can understand these events may happen sometimes, I was not expecting to find it in a such good quality place...
The hassle of checking in. Our booking was mixed with my fathers. After a while it was fixed but when my parents arrived there was no booking for them! When we checked out , after 4 days, the receptionist insisted that our room was my fathers. Really inefficient booking system!
Location Service Facilities
Staff were very friendly and professional. Room was clean, comfortable and home like. Facilities were top rate. We will be back.
Great location Free Wi-fi Nice staff Comfy bed Nice view on darling harbour Complimentary Nespresso
The breakfast was not variate, well there are plenty of choices nearby
We were upgraded to a 1br apartment which was fantastic! Lots of space, comfortable. Awesome location! Across from Metro Theatre. Excellent idea to be able to drop the room key into a box when exiting the car park at departure (however, it didn't work). Friendly staff. Would stay here again.
Although everything is very modern and clean there was not enough bench space in the bathroom- a bit awkward. V minor though. A shame we couldn't get out if the car park with our room key. But staff were excellent.
The location is excellent..one can walk to Darling Harbour. ..shopping area is also within walking distance..the town hall station is a few steps away too! While the hotel is on Kent St, one can go out directly to George St using the hotel access door at the 10th floor and this is really convenient...our daughter enjoyed watching the DVDs we borrowed from the front desk..the more than ample space of the room , the free wifi ,the Nespresso machine, the complete gym and the excellent and very helpful staff made our brief stay in Sydney a very enjoyable one! It was good value for money and I strongly recommend this for families traveling with children..
None..we are very happy with our choice of hotel in this trip...
Bed was absolutely comfortable and room was clean.
The only hotel we have stayed in so far where our children (under 12yo) have been charged Breakfast the day after we left. Upon checking in also, they did not agree that Breakfast was included in our room rate so I had to send them a copy of my booking via email. Unprofessional! With all the hassle, I dont think I would book here again.
Great choice in a central location....
Location was pretty central..in between chinatown and townhall. Pretty much in the middle of all actions.
I already repeatedly advised the staff at the counter that full payment has been made in order to secure the room with booking.com, however the staff disregarded my advice and insisted on me making another pending payment using credit card on top of the $300 cash deposit. As I checked out it turned out that i was right about the payment was indeed charged upon the room reservation with booking.com. but the staff just seem so ignorant about the whole process and kept on insisting the payment wasnt made even though the paper receipt printed off book.com's website was already shown to her. It would have been such a nice stay without this drama to start with!!
Excellent hot shower , comfy bed .
Wifi did not work and TV put of order . Hard to find a good evening meal .
Good location Clean Good facilities
Staff at check-in were not helpful after arriving there at 830am as our flight got in early we could not get our room until 3.30pm! They also take a $300 deposit for mini bar which was the first time I have had a hotel do this. Level 21 was noisy with works going on outside.
The location was wonderful and the staff were approachable, friendly and professional. On check in the staff asked if we were celebrating any special occasion and we told them that it was a belated 50th Birthday weekend away, later that afternoon we were delighted to have a lovely bottle of red wine and a card delivered to our room, this was much appreciated.
Location was great for weekend in Sydney and catching trains. Bedrooms were generous and well presented and we slept very well. Lovely apartment overall.
Awful smell in foyer whole weekend fortunately did not appear to be in apartment. Lounge furniture rock hard - very uncomfortable.
Love the style and sophistication of the furniture and layout. Also love that the pool and sauna closes late so we had the facilities to ourself.
Needs a balcony
the location the bed the room the view the person i shared it with
there was nothing
location is good..our room is properly clean every day
the key card is not working well need to renew it everyday.. and we stayed for 8 days .. they didnt solve it for us.. too much hassle
Great location. Great coffee.
Internet slow and sometimes it did not work at all.
WiFi very very slow Very smelly around the reception, (food smell). Lift not well set up and card sensor poor quality. Too expensive for the type of place and accomodation, no good value for money, I won't stay there anylonger. Parking 40 AUD / night ridiculous, but at least can go in and out as much as you want.
No complimentary biccies with my morning coffee.
Location, room & bathroom appointments, friendly & helpful staff. Ample parking
Room floorspace was small & difficult to park or stop outside of the hotel to register.
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