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Newest reviews for Sofitel Gold Coast Broadbeach

  • Stephen
      Australia
    August 21, 2014

    excellent location & great value for money, can't wait for the next visit

    There was nothing to not like.

    10

  • Annabel
      Australia
    August 13, 2014

    Bed was very comfortable

    Did not like the oversize towels, prefer bath size. Pillows were awful, went flat very quickily

    8.8

  • Kyle
      Australia
    August 13, 2014

    Payed for a room, and sill have to pay for parking!!!

    5.8

  • Anonymous
      Australia
    August 6, 2014

    Staff were friendly Location is great

    Paying for parking on top of the room price

    7.5

  • Janet
      Australia
    July 30, 2014

    Excellent location. Great facilities.

    Noise from street.

    8.3

  • Kathleen
      Australia
    July 26, 2014

    Staff really nice. Location for convention centre and beach brilliant. Lots of great restaurants and woolies next door.

    my bed was not level high one side low the other couldn't sleep well. My friends was lumpy. The TV was ancient and we would have appreciated free wifi as with other hotels. Breakfast was only 9.99 around at cafes so this. should have been complimentary., they wanted $40 something for it... Would have appreciated sea view in new side travelling all the way to the Gold Coast to see a highway.

    5.4

  • Vicki
      Australia
    July 25, 2014

    Cost of parking

    7.1

  • Rodney
      Australia
    July 21, 2014

    Location Service View

    Price Hotel a bit dated

    7.5

  • Linton
      Australia
    July 9, 2014

    Staff were great. Very helpful and friendly. Room had a great few and clean and tidy. Would definitely recommend to friends.

    10

  • Kane
      Australia
    July 2, 2014

    The hotel itself was lovely, the room was very comfortable and the food was excellent.

    The room we stayed at on the 18th floor was incredibly noisy. It was if there was no sliding glass door. We could hear conversations, vehicles etc continually through the night from the mall below. It was absolutely horrendous.

    7.1

  • Theo
      Australia
    July 1, 2014

    Ease of check-in and overall competence of the staff. Excellent location and views.

    Saturday night noise from surrounding party-goers and nightclub.

    9.2

  • Elaine
      Australia
    July 1, 2014

    It was our anniversary, and the staff organised for a complimentary bottle of champagne to be sent to our room. Much appreciated!

    $15 per night car parking.

    9.2

  • Sharon
      Australia
    June 18, 2014

    Close to everything we wanted to do

    10

  • Anonymous
      Australia
    June 11, 2014

    Location and facilities good, however stench in room spoiled it for us.

    Whilst the room was neat and tidy, it did not feel clean as there was an overwhelming smell of body odour in the room. It was so bad we purchased room freshener. This was mentioned to reception staff.

    6.3

  • Andrew
      Australia
    June 4, 2014

    location

    smell - way too much fragrance in lobby/bar areas

    7.9

  • Samantha
      Australia
    May 28, 2014

    We loved our stay and the room we booked and our friends enjoyed the 3 x rooms we booked for them too and all wish to re book again when next on Gold Coast.

    Staff in the dining room at breakfast were slow , failed to get our coffees until we complained at least 30 minutes later. Staff were dismissive when I raised my concerns as to where our coffees were? The provision of a gluten free only use toaster would be appreciated We paid for 3 x days breakfast and only attended for 1 due to the dining debacle .

    10

  • Leith
      Australia
    May 28, 2014

    Overall- excellent place to stay and would recommend it.

    Level of service in Restaurant 81 was poor; especially when there was a major event (Broadbeach Blues) . I saw many clients turned away and having to wait due to having no strong leadership on the floor on the afternoon and evening that I went there.

    10

  • Fiona
      Australia
    May 28, 2014

    location was great for restaurants, beach, shops and convention centre.. Staff were very helpful and nothing too much trouble...

    I was not there for the Blues Music Festival and did not know it was on. Had I have wanted to attend this it would have been great, however I would have liked some quiet time without loud music and party people - other than just between 6am and 9am

    8.8

  • Anonymous
      Australia
    May 14, 2014

    Great location

    Internet not complimentary.

    8.3

  • Jason
      Australia
    April 29, 2014

    Beautiful atmosphere, luxury ocean view rooms are divine. Staff customer service exceptional and food buffet the best I've ever had as cater for people with allergies.

    Can't fault this hotel at all. It's Perfect.

    10

  • Anonymous
      Australia
    April 29, 2014

    Convenient location

    The place is a little tired in some respects i.e. Needs a further refurb

    7.5

  • Janis
      Australia
    April 24, 2014

    Nothing was a problem for staff whenever asked. Wonderful location! Lovely rooms and amenities.

    Liked everything.

    10

  • Elizabeth
      United Kingdom
    April 18, 2014

    The lovely staff

    Nothing springs to mind

    10

  • John
      Australia
    April 14, 2014

    Excellent service in 3rd floor restaurant by French waiter out of hours. Close to beach.

    Ocean view room had limited view. Cramped entrance. No real business centre. Overall, the building fit out was very average for Sofitel and its prices.

    7.5

  • John
      Australia
    April 8, 2014

    location ease of check in

    10

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