Sofitel Gold Coast Broadbeach  

I thought the room with balcony and sea view was fantastic.

The service (long wait) for coffee at the buffet could have been a bit more efficient.

Very good service

The hotel was easy to find and the reception staff were very helpful and friendly and offered a free upgrade. The location was really good, a couple of minutes from the beach and very close to the Gold Coast Highway so good for getting around

The main thing I found poor was that there appeared to be no WiFi in the room, only wired (which I cannot use from my laptop). Also I know its common with a lot of hotels they charge you for using the internet, which when you are paying a decent amount of money it should be free for hotel guests.

I was impressed with the proximity to the beach, and being able to upgrade on arrival.

I was unimpressed with the lack of staff. It took a very long time for the staff to answer the phone and there was only one person at the main desk, although several people were waiting to check in / out. I also thought the bathroom was dated, and I don't know that I would describe the hotel as a 5 star resort.

Near lots of nice restaurants, very nice room

Not much that can be done but we thought our ocean view was spoiled by the big yellow building in front of us

Quite honestly, I feel the Hotel was a bit cheap trying to charge $30 a day for Internet, for something on top of which doesn't work properly. When you're paying $250 a day for a room that does not even include breakfast, you should not charge for Internet. My only reason for staying there was location and recommended by conference organizers. I'd not choose Sofitel again. Too expensive for value they provide.

The blues festival

The Gold Coast Sofitel far exceeded their Brisbane cousin, where we usually/used to stay. Gold Coast Sofitel was immaculately clean, modern and provided the advertised brand of amenities - all most important for the weary traveler. We received a non intrusive welcoming phone call to check everything was in order and if we required anything - very professional. We also enjoyed beautiful views of the sunrise over the ocean. Even with out the view, Gold Coast really set a top standard for other Sofitel Motels to follow.

Price

Great location, close to beach, shops and restaurants. Nice clean rooms. Friendly staff.

Not very baby friendly.... No baby change facilities/ table in public toilets.

When I rang reception to let them know they gave me the wrong type of rooms (I paid for ocean views) they were up within 10 minutes to move us with no hassle.

The bedspread and desk chair were stained.

Ehhez az értékeléshez a vendég nem tett megjegyzést.

Ehhez az értékeléshez a vendég nem tett megjegyzést.