Hotel Grand Chancellor Launceston

closeness to the city centre and nearby palk

for our first night in Tasmania, I thought there would have been more choice on the menu for Tasmanian produce

I attended a conference at the hotel - so staying made it extremely easy. The food was great. My room was lovely. The towels were beautiful.

I think my bed needed to be replaced. I felt that the mattress gave way when I sat on the side of it. However, when I slept on one side - it was lopsided but when I slept in the middle it was fine. When I checked out I should have mentioned it. My apologies.

Staff were fantastic...location is good- central to city and shops. Clean facilites and good atmosphere

Modernise rooms I.e plasma or lcd T.V. Mini bar was "limited"...generally would improve offer if the ff&e were more contemporary

I was told given incorrect information at the reception desk regarding parking; I did what was suggested and as a result was fined $50!!!

Location.

Hot water running out in the morning. Size of the TV. Having to ask to upgrade pillows - good pillows should be a standard. The Hotel could do with an upgrade - especially the antiquated keying system. Street side low floor room - very noisy.

It is in a good location.

On the first night there were a group of very loud young men who talked all night and moved from room to room. If there is a group of young men they will make noise (we all know that!) so they should be booked away from other clients. We were moved the next night and the staff were very responsive but were exhausted as a result of disturbed sleep.

conveniently located to shops, restaurants and activities in Laaunceston.

Close to the city

The room was 'non smoking' but had a cigarette stench about it - the curtains and bed coverings needed to be laundered to remove the smell.

Great conference facilities and good food.

The rooms were comfortable and the staff were very obliging. The hotel itself was a good distance from the city centre.

Plenty of parking

Decor is a little tired and old. Charging for parking is ridiculous based on the room rate. Choices on the menu in the restaurant was limited. Breakfast cost was way over the top.

friendly and helpful reception desk staff, large rooms, excellent beds, very pleasant decor, excellent location, good facilities.

Although the food was good, the restaurant staff were disorganised, inexperienced and lacked training/ supervision. Would not dine in the restaurant again.