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Property Highlights

Places of Interest:

Albert Hall Convention Centre (0.2 miles)
Show map Hotel Grand Chancellor Launceston

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Newest reviews for Hotel Grand Chancellor Launceston

  • Thi
      Australia
    August 31, 2014

    Noises from other rooms

    8.8

  • William
      Australia
    August 29, 2014

    No ventilation, unable to open the window provided with a air freshener/cooler in room felt better however it turned off automatically at the middle of the night so it was quite an annoying experience.

    5.8

  • Sue
      Australia
    August 25, 2014

    Room was nicely set out, plenty of room.

    Shower taps leaked. Carpet was visibly dirty around the edges. Shower curtain had conspicuous black marks on it. Hair dryer didn't work. All reported to reception.

    5.8

  • Peter
      Australia
    August 21, 2014

    The Restaurant was ok

    Staff attitude, they just don't get it.

    4.6

  • Anonymous
      Australia
    August 16, 2014

    Location and bathroom refurbs are good

    Lighting in the main room was terrible, old uncomfortable bed, and tv was dated -remotes mostly broken

    6.7

  • Donald
      Australia
    August 15, 2014

    staff friendly, central.

    fridge and heating noisy, had to turn both off. Shower coolish.

    6.7

  • Paul
      Australia
    August 13, 2014

    foyer and lounge area

    bar prices were way over the top forcing those who want to relax and have a quite drink to go else where.happy hour is the only time u can drink there come on people u have a awsum place but ur guests r going else where with there money

    10

  • Anonymous
      Australia
    August 13, 2014

    Breakfast excellent serves a bit to big Room good

    Parking Breakfast was excellent but really let down with coffee in take away cups should be pot of HOT coffee. Shower over bath a bit of a shock would not suit any one older

    8.8

  • Darren
      Australia
    August 12, 2014

    The bed was very comfortable

    There was a squeaky door in the deluxe king room bathroom lights shades need a clean and not bright enough

    5.8

  • Catherine
      New Zealand
    August 12, 2014

    Happy Hour, walking distance to shops, restaurants, park. Staff friendly and helpful.

    Hot food at breakfast was only lukewarm.

    9.2

  • Nicole
      Australia
    August 8, 2014

    Good location. Friendly staff

    Poor insulation. Could hear other guests in their rooms. Down stairs lobby smelt like sewage.

    5.4

  • Maureen
      Australia
    August 6, 2014

    Good position, was there for football therefore lots of activity with fellow supporters and team.Staff were a bit more friendly at this visit which was a big improvement.

    There was a distinct sewage smell the whole weekend which seemed to be in the lift shaft. It was not in any way permeating the rooms. Was reported but was not acted on whilst there, so assume it was not deemed important over the weekend.

    7.1

  • Atin
      Australia
    August 2, 2014

    The food was great, customer service was amazing. Staff were really friendly and always willing to help.

    Lack of secure parking. Our first room was old and had mould in it, but when we told reception we got an instant upgrade at no extra cost.

    9.6

  • Greg
      Australia
    July 31, 2014

    Great location and friendly staff, warm atmosphere

    No pool

    9.6

  • Linda
      Australia
    July 30, 2014

    Great location to town easy walking distance. Room was nice and roomy great king size bed.

    8.3

  • Neil
      Australia
    July 29, 2014

    Good central location and comfortable beds.

    For the cost of the room, breakfast should be included.

    7.5

  • Gary
      Australia
    July 27, 2014

    everything else was great, enjoyed our stay, husband was in a wheelchair, and he had a lot of room to move around in our room, and meals in resturant,where great.

    door stop behind, door in bathroom, in front of toilet.

    10

  • Jennifer
      Australia
    July 20, 2014

    great location, Beautiful & clean, modern, comfortable & quiet.

    nothing not to like.

    10

  • Paul
      Australia
    July 16, 2014

    The facilities outside of the room were good

    The bed was uncomfortable

    7.1

  • Neville
      Australia
    July 16, 2014

    good service

    10

  • Anne
      Australia
    July 15, 2014

    Good location

    Corridor outside my room was in need of paint badly, the carpet was dirty. There was a bottle of water sitting on the bedside table, we drank it as there was nothing to say we would be charged. When we checked out we asked the man at reception about it, he said there was a tag that stated that there was a $6 charge, but there wasn't anything on or near the bottle. A bit tacky!

    5.8

  • Carolyn
      Australia
    July 9, 2014

    Staff were very helpful and friendly, really nice hotel and very handy to the CBD.

    I didn't get to stay there long enough!

    9.6

  • Anonymous
      Australia
    July 6, 2014

    The food was great.

    9.6

  • Terry
      United States of America
    July 6, 2014

    Location...great room service.

    Parking a little hard to find at times of meetings ect. dripping faucets in bathroom. a little cold..even with heat.

    7.5

  • Paul
      Australia
    July 2, 2014

    Shower over bath not a good idea the bath was too high

    7.1

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