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131 Lonsdale Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
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2151 verified reviews
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Hotel Grand Chancellor Melbourne's staff speaks: Korean, English
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Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs AUD 21.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 22 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged AUD 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 2146 reviews
Value for money
Show reviews from:
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Less than half a mile from Etihad Stadium, the Best Western Atlantis Hotel features a heated indoor swimming pool and a well-equipped fitness center.
Score from 2259 reviews Very good
Great location. Excellent good value restaurant. Fantastic warm water pool on the roof.
Bed was a bit hard.
Good location and very clean
Room a little small
We loved the food & the meals were excellent, buffet breakfast & room service dinner
I was disappointed that the bathrobes that i had requested wasn't there & we didn't have any soap.
Staff friendliness, free sparkling wine in room, service and hospitality.
Had to pay for Wi Fi so I didn't use it, we also had the Premier King room and the extra cost was well worth it. The other rooms are very small.
Bathroom was old and no shelf space. Plus no drawers to put ur clothes in ur room.
Good location, quiet, good size room
The room had not been vacuumed thoroughly, there was popcorn under the bed. Having to pay for Wifi.
Spacious room, clean, neat, had everything you would want. Unreal roof top pool, 11am check out which was unreal.
Could not turn off fan in bathroom - went all night as did the fridge- very noisy. Pillows all the same and all hard and flat, bed comfy however down the middle was a doubled over mattress protector which made tha section of bed hard.
Well located, excellent breakfast, beautiful pool on 17th floor roof. Can highly recommend.
The location and ambience was great. No street noise and the room was very neat and clean. Breakfast facilities were excellent - good value.
One or two more lifts would avoid congestion at check-in/out times.
ALL Staff (from front desk to even the cleaners) Were interactive & friendly. Location was spot on for tennis & shopping Breakfast was sensational along with happy staff made a good start to the day
Head room in shower & adjusting the water temp.
the pool but as it was so hot it was busy....to be expected
with 3 single beds it was a bit squished
Free upgrade, welcoming staff and convenient location
Trainee on counter at time of checkout lacking any personality
Great hotel in a very good location I would recommend this hotel to anyone -an enjoyable stay
The rooms big and extremely comfortable
Central location, very handy for Museum, shopping and other attractions. Friendly staff.
Room was a little cramped with temporary children's bed. Roof top pool a little smaller than photos suggest, but perfectly adequate.
Noisy air conditioning
Had two bookings and we were made to check out and recheck in not very accommodating. Clock incorrect in room was late for meeting. Could not regulate shower. So was burned during shower or froze. Wanted to charge $5.00 to deliver two bottles of water when already coming up for towel service.
An unexpected room upgrade, I think.
Restaurant was great We were travelling with a young man who has to take a lot of medication that makes him drowsy so once explained we were given a late checkout for no cost
Nothing reall, except for parking. Rang day earlier as being New Years Eve wanted to make sure parking was available. Told no problem but when we arrived at 2pm there was none left. Had to park elsewhere and pay 30 extra.
Its location - the staff are very accommodating - overall - I always enjoy my stay
staff were helpful
Lack of child facilities
The rooms are perhaps a bit small
Location was close for our group to commute to the tennis, as well as shops etc.
We had a very abrupt receptionist on our arrival which put a damper on our initial opinion of the motel. Amenities in room - tea, coffee,soap etc were not replaced until we asked for them
Location was excelent close for food theatres shoping suited our needs perfectly
I am 6ft and my feey hung over the end of the bed. Be sure if you are a tall person ask for a king sized bed.
Only a small thing but for the price, a carton of fresh milk and a coffee plunger in the room are fairly standard inclusions these days. Otherwise no complaints, the heated roof top pool was incredible and really was heated ! Thank you.
Generally the room were fine clean no problems at all
Shower was not good at all. You were either too hot and burning yourself or you had to have a cold shower pressure wasn't good but I understand being high up
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