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131 Lonsdale Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
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Hotel Grand Chancellor Melbourne's staff speaks: Korean, English
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Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs AUD 21.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 22 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged AUD 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1929 reviews
Value for money
Show reviews from:
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Good service and friendly staff
Staff and comfort of bed was great. Loved the pool too.
We had an adjoining room and could hear everything in the next room.
The staff, the location. You should eat at the restaurant in the grand chancellor as the food is great. Staff are friendly and helpful. I had a great time staying.
Cost of WiFi.
The hotel's location is perfectly suitable for solo traveler.
Furnishings, price, location
I loved the bed, it was extremely comfortable. Also nice to be able to cool down in the roof top swimming pool. A very relaxing stay.
If l had to say something, it was not right in the city centre but easy enough to walk to.
Upgraded to a larger room as there were 3 of us and put in a quiet location on the 16th floor with good neighbours. Close to where we needed to be. Staff friendly and accommodating.
Air conditioning but that's all hotels!
a plug for the bath would have been hand!
Nice cify accommodating room with good facilities
No sports channels and not much balcony due to another room's air conditioner
Needs a refurb.
Excellent location right in the hub of the city walk to everything.
Shower in the bath tub very small couldn't even lift my arms. All the lights take 7 years to turn on and flash until they do. Cage balcony with terrible view could see into other rooms. Fridge didn't even close properly. Queen bed was comfy but tiny. No foxtel only few shitty channels.
Room was spacious and lovely comfortable bed. Nice views good natural light.
Wifi was poor unable to stayed connected even with several phone calls to the IT help desk.
Pool, rooftop, spacious room, excellent bed, location quite good (close to Chinatown, 5 min walk to Fed Square)
Staff a bit pretentious, makes you feel you should be honored to be a guest at the hotel instead of welcoming.
Acon Room Cleaning Tiny Filthy
Stay was great, staff were pleasant, room had great views
Shower had not been cleaned properly in premier room
- I loved the location, the ease of getting around the city from this spot was just perfect. Everything I needed was a short walk away and if I required to travel further, the trams stops were a short walk away. - The rooftop pool, just perfect. It's everything you would expect from a rooftop pool. The views, the peace and quiet, just pure bliss. - The room, although small, was just right for what we needed. It was comfortable. Even the balcony, although small, was still perfect.
- We were staying on the 17th floor which meant water pressure in the shower was lacking. - Getting the temperature right in the shower was the absolute worst. Just took forever and all I was getting was hot water. - Walking through the corridors, there was a strong cigarette smell. Wasn't too sure if that was coming from the room's themselves or through the air conditioning. Being a non smoker, this was quite annoying. - The payment of the room was just way too confusing and left me frustrated seeing a "pending" amount in my account. I know this clears and I'm left with the official amount later though it's just annoying not having access to the "pending" funds.
the hotel hand poor standards no concierge very low greeting no help with bags
The staff were so helpful and friendly. Our meal in the Encore restaurant was excellent. Buffet breakfast amazing.
Proximity to key attractions in Melbourne CBD. All walking distance.
Arrived at 2pm couldn't check into 5pm. Terrible service. As said room wasn't ready. You can't check out at 2pm when check out is 11am.
Prior to check in we received a text message which offered us breakfast at a discounted price, when we came to check in we queried this and was told breakfast would cost less, so we booked breakfast for the following day only as we were not going to eat it on the day after anyway. However we were not told breakfast times or location, where any other amenities were located or anything else at all. We went down for breakfast at 10:50am to find out that breakfast had finished at 10:30am so we had already missed out. We then thought nothing of it as we went and had breakfast round the corner at a local cafe. Upon checkout however we were told that we still had to pay for the breakfast that we had not eaten, and that it was non refundable from our room deposit. If we had been made aware upon check in that this was going to happen we would have made time on the last day to get breakfast as we were not happy at all being charged $34 for something we had not had.
I have stayed at hotel Grand Chancellor for 7 nights and I was promise to receive the invoice through my e-mail, but unfortunately I haven't received any till date. My stay in the hotel were from Dec-5-12( 7 nights). Appreciate reply in this regards, Zamel Alzamel
The rooftop pool.King size bed- amazing.Parking easy,convenient&affordable.Staff kind & helpful
Position, close to the theatre where we were seeing a show.
That after emailing a request for twin beds, on arriving I was asked to pay an extra $20.00 for twin beds. NOT HAPPY. This is unreasonable. I won't be staying again.
Location and service was excellent
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