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131 Lonsdale Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
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1854 verified reviews
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Hotel Grand Chancellor Melbourne's staff speaks: Korean, English
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Outdoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and costs AUD 21.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs AUD 22 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged AUD 40 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1854 reviews
Value for money
Show reviews from:
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Centrally located in the very heart of the city, this 4.5-star heritage-listed hotel has been restored to retain the feel and style of its 1913 origins, yet provides guests with modern technology and...
Score from 1712 reviews Very good
The room was lovely, very comfortable for our short stay
Centrally located in Melbourne CBd. Reception staff. Requested room on upper floor & got one.
Poor water pressure in shower & difficult to regulate - either too hot or too cold. Tv remote control worked intermittantly.
Location is great.
We Had to wait too long when we checked into our room over 30 mins. We had booked for an extra bed and when we got to our room there was no extra bed. Room was old looking! Pool had a lot of hair in it!
Loved their buffet breakfast.
When we first checked in they weren't up to date on our booking, they had to double check to see if our room was with breakfast included.
Air-conditioning box did not work so was unable to alter temperature, and the vent in the bathroom was incredibly loud - I had to keep the door closed
Was cheap enough
We had a rowdy group in the room next to us, we rang reception at 2:00 am and nothing happened and at 3:00am room service bought them more alcohol
A staff member was particulary rude to my boyfriend and i who regularly travel the globe staying in only 4 or 5 star plus accomodation..looking us up and down rudely calling out to us as we came back from a walk into the city and passed the desk to get to the elevator wanting to know what room number we were staying in..which was fine it was just how she went about it..when i said 170(i cant remember last digit but was on 17th floor looking out to big church from one window and city from other) she was really rude looking at us up and down like as if couldnt afford it or were lying..the look on her face when the computer confirmed it was priceless! Moving on from that i would like to comment how odd the window from the room into the bathroom was directly.facing the toilet..shower for sure-but toilet? Weird! Also the glass cups above bathroom sink is a silly place for them as i knocked one off and it smashed glass all over the floor and cut my finger! Aside from that it was great!
Great location, easy to get around the city.
My Bathroom was like being in 2 star hotel. My shower head was broken and would not stay up. The baths enamel was chipeed and broken quite severely causing me to cut my foot. When I informed staff about this at checkout ( I only stayed the 1 night ) there was no offer of any discount or waiving of any part of my payment. As someone who frequently travels from country Victoria to Melbourne this is not a place I would recommend.
The staff we're very friendly and made the check-in process seamless. The room was clean and very comfortable. Would definitely come back.
The location was great and the staff were friendly. Bed was comfy and room was clean!
For the price we paid I expected something much nicer than what we had-something with a spa/bath at least and maybe on a higher floor with better views. I wouldn't have liked to have paid full price for it! Also no room service breakfast :(
The location was excellent for the purpose of our visit to Melbourne. I liked that there was a verandah.
Room had a double bed, would have preferred a queen size. Hot water was very slow to come through to room.
Great location - good spot to use as base for exploring city, lovely rooftop pool, staff at front desk very helpful, clean rooms with nice decor.
Gym very small and smelly, low ceiling height over shower (only just over 6ft1), thin walls (can hear tv and noise from adjacent rooms), expensive
It's was surprisingly quiet
There was mold around the bathroom sink Our view was a brick wall The room was small for the amount paid young girl at Front desk was extremely rude People in the room next door repeatedly slammed their door.. ..And much more
location / facilities / staff
price of breakfast / would have liked a room with street view
staff friendly & helpfull
had to move room twice as the bathroom sink was cracked in two rooms
Room was OK but no window views. Car parking under hotel was good. Bar area was comfortable and bar staff were excellent. Breakfast was good.
Reception staff lacked interest.
Every thing was exactly as it was expected from the advert and website.
The easy access from the eastern suburbs and close proximity to good shops and restaurants
The room was poorly lite.
Room service was excellent Courtesy was v good Good location for city sightseeing
Range of food was not good at breakfast - especially hot food not appetizing Light in bathroom was flickering
The customer service was exceptional; nothing was too hard for the staff. The rooms were very clean. Location was perfect for exploring the CBD.
The rooms were dated and small.
Staff: can't fault – cheerful & helpful Nice buffet brekkie: inc soft boiled eggs + soldier toast (first time seen this). Room: tidy, clean, smallish, ok. Close prox. theatres; church; chinatown; eateries and free tram (nb timetables!) Enjoy a walk? Comfortable walk to Fed Sq; MCG; trains; main shopping mall. Take water bottle walk: Southbank, Casino. Shopaholic? Taxi ride back would be good - slightly uphill. :)
Would have liked more free wifi time. And a few more power points would be handy.
Room was way to small
It was easy walking distance from the shops and public transport
rooftop pool opening windows bathtub
lighting in bathroom size of room (a bit small)
Clean room, friendly bar staff, newsletters
As a couple and a single person in one room we found the room quite small. Th single bed mattress was hard. Twice we had to ask for a third towel
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