Hotel Grand Chancellor Melbourne    

Beds very comfortable. Location Good breakfast Helpful staff

No soap in bathroom. No tissues

Friendly helpful staff. Clean well appointed rooms. Close to everything.

Shower needs new better flowing head.

Friendly staff, clean and comfortable room

location

nothing

Central location, wi-fi throughout hotel, superb full buffet breakfast

Wi-fi only lasted 1hr free before exhorbitant fees kicked in,

Quiet and clean. Good water pressure for showers and consistent warmth and water flow. Friendly and helpful front desk staff.

Chairs in the room were quite uncomfortable, certainly not for relaxation. Don't like climbing into a bath to have a shower. Difficult to get to a power point to boil the jug for a cup of tea.

Location Good views Generally nice Friendly staff

Not great for price If you are over 5'8 can not fit in the shower Small bath Not overly clean Staff banging on door at 7 for house keeping

Friendly, helpful staff, great breakfast, room was comfortable and clean and the heated pool was the best of all, will stay again.

Location and easy car parking

The breakfast

The access to the building for wheelchair and heavy suitcase

Shower. Lighting

Bed was not made but room serviced. Figure that out. Rang front desk and the were apologetic and discuss with houskeeping

Friendly staff and generally clean and in a great location.

Was a bit over priced for what you get

well appointed room with plenty of space. Good linen. Great views

Shower pressure is poor, had to ask for more blankets, no proper coffee - need a plunger and some larger cups The wardrobe sliding door is a trap for fingers

Location was very good and the facilities were good. Parking was also good and the staff throughout were friendly. Room well appointed and very comfortable.

The sound insulation of the building is poor and we had difficulty sleeping due to the noise outside in the street. Limited television channels with very limited Foxtel.

Internet was high speed

There is no facility to lock your room from inside. House keeping staff can easily enter the room when the guest is inside. if sleeping, we will not know that they are calling and they will just bump in. 2 times it happened and one time with the man who was incharge of the cable tv operation. we cannot blame them also as they get no response from me if i dont hear them calling. so a lock from inside is a must

The staff are always friendly and efficient and the room was comfortable and newly renovated. The location is fantastic, close to the Theatres, Chinatown and just a short walk to the best shopping and restaurants.

The room was clean and tidy, and our towels and sheets were changed daily. The cleaners respected our property by not moving anything that wasn't in the way of their job and all the staff we came into contact with were very friendly and helpful. Great value for money!

The room wasn't as modern as the one displayed on the hotel website, but this was not a concern for us.

Location to city and shows.

No free WiFi Todays modern age, it should be a given in this type of accomodation

Nothing:

The room was filthy/the shower had hair on the walls.The dinning room was dusty.We left after 1 night and the staff never once spoke to us about the problems.

The basics were there, clean and comfortable.

Very poor room servicing, eg glasses not washed, random soap replacement, no teabag replacement Minor room issues - small cups, lights that take ages to warm up (very gloomy until they do)

A warm courteous welcome on arrival. Nice warm swimming pool located on the roof. Bed and pillows were very comfortable. Quick easy access to CBD shopping and public transport.

Bathroom seemed a little tired. The plate covering the cistern was missing a screw and hung away from the wall taking some paint with it. The hand rail on the bath was missing most of it's original plating.

Room was lovely and clean

There was lots of glass on our little balcony and ended up having to have a piece removed from my foot at the hospital when we went homr from melbourne the next day

Friendly helpful staff. Good location.

The ensuite needed a good clean. The bed was too short and uncomfortable. Shocking that renovations were being undertaken next to us. Noise terrible.

Location, Desk

Noisy, no good view from our budget room.

Great spot near city Good breakfast Helpful staff