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Grand Hyatt Melbourne
123 Collins Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.3/10! (score from 161 reviews)
Rated by guests after their stay at Grand Hyatt Melbourne.
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6 Reasons to Choose Grand Hyatt Melbourne
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376 properties in Melbourne
Including hotels, apartments, villas and more.
161 verified reviews
We speak your language
Grand Hyatt Melbourne's staff speak: Vietnamese, Korean, Italian, French, English
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Tennis Court, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 45 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Vietnamese, Korean, Italian, French, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One additional child under 12 years stays free of charge when using existing beds.
Free! One additional child under 2 years stays free of charge in a crib.
All older children or adults are charged AUD 60 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Grand Hyatt Melbourne accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 161 reviews
Show reviews from:
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Loved the view. Cleanliness. Accessibility. All the facilities were great.
Grand King rooms are a little small. Price for a one night stay can be less. Nonetheless, everything was excellent!
Great central location in a lovely part of Melbourne CBD. Very friendly and efficient staff.
Everything, all staff were consistently friendly, approachable, personable and diligent.
The room service meals are too large!
The facilities were great, especially the Ruco bar and dining area. I enjoyed breakfast as well and the people at reception were very friendly, professional.
I didn't think I had booked a twin room, so was disappointed to find that's I only had 2 single beds in the room... I was looking forward to sleeping in a King bed on my own!
Location and the confortable of the room
The room had an awesome view and was big and comfortable. The buffet breakfast was unreal.
The spa couleve been hotter wasnt hot enough
Beds Location gym facilities
bathrooms were too dark wifi should be free at that price
Great selection of tea. China and cutlery excellent. Glassware nice. Bathroom toiletries good. Pillows & sheets really good quality. Views from room excellent
Room coffee was poor and no champagne in fridge
The view from the room was amazing, comfortable bed and luxury bathroom. Amazing club sandwich from room service.
staff service was terrible at resteraunt and bar
Lovely Room and Bathroom.
The Vip Lounge was a mess on a Saturday night. Not sure if they were understaffed or over run. Turned around and went elsewhere. Paid $450 for a room and then had to pay another $28 for parking. There was a massive queue for breakfast tables on Sunday Morning however the Vip Lounge was good, after they cleared us a table.
The service from all staff And the cleanliness of the room
beds so comftble bath room very good modn area good not too far from cbd 5mins walk breakfast very good
nothing all good
Great property surrounded by plenty of shopping and dining options
Everything it was beautiful!!
Great location and very fast service. The sandwiches you could order through room service were delicious!
Some of the devices in the rooms could be updated, i.e. the iPhone doc/speaker, as it is only suitable for the older versions of the phone.
Room hot, didn't cool down with aircon on, room not cleaned well with nuts and crumbs visible on floor.
Staff were more then happy to go out of their way to help you with anything and to tell you of good deals and things going on in the city.
The staff were lovely and unfailingly helpful and room service food was excellent. Bed and was clean and comfortable
The exorbitant charge for internet access. Ridiculously overpriced and out of step with the times and most international destinations. The shower leaked badly making the floor slippery and dangerous
Greeting and check in was polite interested and friendly, and that was the start of a continued experience right down to the lovely doorman when we left. Room was tastefully furnished and comfortable and love the bathroom and it's trappings!
As a coffee drinker, any chance of replacing the horrible instant coffee with maybe even Robert Timms coffee bags. That'd be one step up and the tea/ coffee cups could do with being just that big bigger!
The view was amazing great location
Not long enough
Location, friendless of staff and their willingness to solve problems which occurred during our stay
Rooms weren't sound proofed enough - could hear people above me and people in the hall way. Someone smoking near my room. We had multi rooms booked under one booking which were not charged back to the corporate card used to secure the rooms - caused problems at check in and check out
Location,comfort & the staff were the key points that made our stay so enjoyable.
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