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Newest reviews for Grand Hyatt Melbourne

  • Zehra
      Australia
    August 25, 2014

    Loved the view. Cleanliness. Accessibility. All the facilities were great.

    Grand King rooms are a little small. Price for a one night stay can be less. Nonetheless, everything was excellent!

    9.6

  • Robert
      Australia
    August 11, 2014

    See above.

    9.2

  • Anonymous
      Malaysia
    August 10, 2014

    Club lounge

    Nothing really

    8.8

  • Anonymous
      Australia
    August 1, 2014

    Great central location in a lovely part of Melbourne CBD. Very friendly and efficient staff.

    10

  • Peter
      Australia
    July 30, 2014

    Everything, all staff were consistently friendly, approachable, personable and diligent.

    The room service meals are too large!

    10

  • Tania
      Australia
    July 28, 2014

    The facilities were great, especially the Ruco bar and dining area. I enjoyed breakfast as well and the people at reception were very friendly, professional.

    I didn't think I had booked a twin room, so was disappointed to find that's I only had 2 single beds in the room... I was looking forward to sleeping in a King bed on my own!

    8.3

  • Navara
      Thailand
    July 12, 2014

    Location and the confortable of the room

    None

    9.2

  • Nathan
      Australia
    July 9, 2014

    The room had an awesome view and was big and comfortable. The buffet breakfast was unreal.

    The spa couleve been hotter wasnt hot enough

    10

  • Anonymous
      Australia
    July 9, 2014

    Beds Location gym facilities

    bathrooms were too dark wifi should be free at that price

    7.1

  • Ian
      Australia
    July 8, 2014

    Great selection of tea. China and cutlery excellent. Glassware nice. Bathroom toiletries good. Pillows & sheets really good quality. Views from room excellent

    Room coffee was poor and no champagne in fridge

    9.6

  • Salvatore
      Australia
    July 6, 2014

    The view from the room was amazing, comfortable bed and luxury bathroom. Amazing club sandwich from room service.

    9.6

  • Anna
      Australia
    July 6, 2014

    staff service was terrible at resteraunt and bar

    5.8

  • Neil
      Australia
    July 2, 2014

    Lovely Room and Bathroom.

    The Vip Lounge was a mess on a Saturday night. Not sure if they were understaffed or over run. Turned around and went elsewhere. Paid $450 for a room and then had to pay another $28 for parking. There was a massive queue for breakfast tables on Sunday Morning however the Vip Lounge was good, after they cleared us a table.

    8.3

  • Rebecca
      Australia
    July 1, 2014

    The service from all staff And the cleanliness of the room

    9.2

  • Sy
      Australia
    July 1, 2014

    beds so comftble bath room very good modn area good not too far from cbd 5mins walk breakfast very good

    nothing all good

    9.2

  • Gay
      Australia
    June 18, 2014

    Great property surrounded by plenty of shopping and dining options

    8.8

  • Shannon
      Australia
    June 14, 2014

    Everything it was beautiful!!

    9.2

  • Tamara
      Australia
    June 12, 2014

    Great location and very fast service. The sandwiches you could order through room service were delicious!

    Some of the devices in the rooms could be updated, i.e. the iPhone doc/speaker, as it is only suitable for the older versions of the phone.

    9.6

  • Anonymous
      Australia
    June 11, 2014

    Room hot, didn't cool down with aircon on, room not cleaned well with nuts and crumbs visible on floor.

    7.1

  • Anonymous
      Australia
    June 10, 2014

    Staff were more then happy to go out of their way to help you with anything and to tell you of good deals and things going on in the city.

    7.5

  • Anonymous
      Australia
    June 2, 2014

    The staff were lovely and unfailingly helpful and room service food was excellent. Bed and was clean and comfortable

    The exorbitant charge for internet access. Ridiculously overpriced and out of step with the times and most international destinations. The shower leaked badly making the floor slippery and dangerous

    7.9

  • Milly
      Australia
    May 27, 2014

    Greeting and check in was polite interested and friendly, and that was the start of a continued experience right down to the lovely doorman when we left. Room was tastefully furnished and comfortable and love the bathroom and it's trappings!

    As a coffee drinker, any chance of replacing the horrible instant coffee with maybe even Robert Timms coffee bags. That'd be one step up and the tea/ coffee cups could do with being just that big bigger!

    9.6

  • Sammy
      Australia
    May 13, 2014

    The view was amazing great location

    Not long enough

    9.2

  • Anonymous
      Australia
    May 11, 2014

    Location, friendless of staff and their willingness to solve problems which occurred during our stay

    Rooms weren't sound proofed enough - could hear people above me and people in the hall way. Someone smoking near my room. We had multi rooms booked under one booking which were not charged back to the corporate card used to secure the rooms - caused problems at check in and check out

    7.9

  • Brent
      New Zealand
    April 28, 2014

    Location,comfort & the staff were the key points that made our stay so enjoyable.

    10

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