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8-10 Palmer Street, 4810 Townsville, Australia – Show map
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60 properties in Townsville
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80 verified reviews
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Grand Hotel Townsville's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center
Food & Drink
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Free public parking is available at a location nearby (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Fax/Photocopying
Newspapers, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged AUD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 79 reviews
Value for money
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Location was brilliant, and the rooms and hotel is very modern ! Would recommend !
Wifi was expensive !
Very friendly helpfull staff
Pool looked a bit murky
Location is close to great restaurants.
Staff were extremely helpful & accomodating; room was clean & comfy;
If really pressed, the only negative was that you have to pay for the bottled water. Many hotels opt to give these complementary, it would just be that much classier.
Nice sized apartment - great location - staff excellent - king sized bed
Room service was terrible and made my partner and I sick for two afterwards. Also for the money you pay you would expect better tvs - not a small thing you could hardly see. Look else where in Townsville for accommodation.
The Pringles were expensive from the mini bar but they were nice. Had to eat something.
The cold food delivered for room service
Close to restaurants
The view from room was undesirable
It is probably one of the better hotels in Townsville but that does not bode well for Townsville. Excellent location.
Paid WIFI is not on any more - sorry. Staff were very mixed, some very good others not good or friendly or helpful at all.
Location and staff were pretty good
The car parking is not very good , every time we come home there was no parks left, then we had to drive around the block continuously tell we could find a park , that is the last thing you wont when you coming home from a big day out!
It was modern,clean,spacious and was somewhere you would stay again and recommend to friends.
Nothing to dislike at all!!
The staff are very friendly and the service is excellent. We had requested no 'feather bedding' and the staff had ensured that other pillows and bedclothes were provided. Another great stay at our regular Townsville hotel.
The hotel now has a boom gate on their outdoor parking area which means only guests get to park in the grounds. We had to park on the street on some nights as many spots were taken up with camper trailers and boats. One car park space per unit would be fair!!!!!
Close to restaurants, clean, quiet, helpful staff, affordable for family of 5.
Second time staying here, staff are great and great location.
Nothing to complain about.
Location,comfort,staff were very accomadating ...highly recommend would stay here again .
Noisy rubbish truck at 5 am
Location was perfect, easy walking to all attractions. Locals very warm and friendly.
Location, room was comfortable
Having to pay for undercover parking and internet
Let us check in very early which was a total lifesaver after a red eye flight from perth. Very comfortable beds.
Close to everything
Very spacious rooms
The layout of the rooms. It wasn't your typical motel room with two bedside tables a wall and tv in front of bed
A clock would of been nice instead of an ugly clock radio
Hard to fault, really. Nice clean room. Comfortable bed. Very handy to restaurants and cbd
Staff & Room was excellent. Very nice, would recommend to anyone.
Friendly staff, great location clean and tidy
Great staff. Friendly and helpful. Stuck in "lock-down" during Cyclone Ita, the staff were very accommodating and understanding to all.
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