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Grand Mercure Hills LodgeCnr Windsor and Salisbury Road, Castle Hill, 2154 Castle Hill (Show map)
Superb,
Score from 24 reviews
“ Comfort factor is excellent, facilities are excellent and the staff are professional and very friendly and helpful. ”
Andrea,
Woolomin
This 4-star hotel is a classic Tudor style mansion set in beautifully landscaped gardens, just a 30-minute drive from the centre of Sydney. Enjoy a swim in the heated outdoor pool or relax in the day spa and steam room. Grand Mercure The Hills Lodge is in a serene setting and offers a recreational retreat. Guests can visit the recreational centre just next door to the hotel. Here you can make use of the health club, try indoor rock climbing and go bowling. You can also enjoy a drink in the cafe, while the children have fun in the playground. There is an 18-hole golf course nearby and lessons are available for beginners. The Hills Lodge is an escape from the typical routine, with beautiful surroundings and a nature park nearby. Grand Mercure The Hills Lodge provides all guests with complimentary private parking. Hotel Rooms: 97, Hotel Chain: Grand Mercure. The most recent booking for this hotel was made on 18 May at 01:44 from Australia.
GeneralBar, 24-hour front desk, Newspapers, Garden, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift/elevator, Safety deposit box, Heating, Luggage storage, Air conditioning, Restaurant (à la carte) ActivitiesSauna, Fitness centre, Golf course (within 3 km), Spa and wellness centre, Massage, Bowling, Outdoor pool ServicesRoom service, Meeting/banquet facilities, Business centre, Laundry, Dry cleaning, Breakfast in the room, Ironing service, Currency exchange, Fax/photocopying, Special diet menus (on request), Airport shuttle (surcharge)
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Total Hotel Score:9.2
Based on 24 reviews Guest reviews are written by our customers after their stay at Grand Mercure Hills Lodge. |
Score breakdown
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Score filter |
Has Grand Mercure Hills Lodge always scored 9.2?
See the average scores awarded by guests over the past 12 months.
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Andrea
Mature couple
WOOLOMIN,
Australia
April 21, 2013
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Comfort factor is excellent, facilities are excellent and the staff are professional and very friendly and helpful. Dd not enjoy our meal at the restaurant. My steak was very overlooked and dry and my husband did not enjoy his entree of spring rolls. The service in the restaurant was a little slow, staff standing talking while there were empty plates on our table. Very disappointing as the restaurant looks like a fine dining restaurant. Another factor that let the experience down was that I. A practically empty restaurant, we were sat next to a table with a child and very loud conversation from the adults. We wanted a quiet personal experience. The barman who served us our pre dinner drinks was lovely.
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10 |
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Jenette
Solo traveller
Wanniassa,
Australia
March 12, 2013
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Comfortable, polite staff, breakfast which they didn't charge because of booking error was nice. Booking date was wrong! We had to take double room and we were two females. Not happy.
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7.9 |
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Darryl
Mature couple
St Albans,
Australia
January 9, 2013
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Friendly atmosphere Didn't get there early enough to enjoy the facilities you offer.
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9.2 |
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Leanbridge
Family with young children
Cannon Hill,
Australia
January 9, 2013
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The staff were very friendly and it was lovely and quiet. The pool was excellent. Was not a good location if you didn't have transport. The room service meal was less than average (not edible). It was not very family friendly for young children as there was no TV stations and instead about an extra 3 sport channels. You had to pay for movies if you wanted something for the children to look at. We loved the pool and that we were close to AMF Bowling and Lollipops.
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8 |
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Kerrie
Family with older children
fitzgibbon,
Australia
January 3, 2013
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everything no direct access from main street.
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10 |
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Rayanne
Group of friends
Millaa Millaa,
Australia
December 12, 2012
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Excellent service, great food, well-appointed rooms, very clean, central location, friendly but respectful attitude of staff nothing that comes to mind
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10 |
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Stephen
Mature couple
Elanora QLD,
Australia
November 20, 2012
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Location
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10 |
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Jemina
Young couple
nsw,
Australia
November 16, 2012
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location
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9.5 |
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Suellen
Family with older children
Parkwood,
Australia
October 11, 2012
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The gardens are delightful. The staff are very friendly. Not happy to be charged hotel prices when it is a motel. Smoke in one room, no air con in another and then they broke my luggage. No lift and no bath, not happy with the concrete ceilings which just finished the room in a motel style.
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5.8 |
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Jenny
Mature couple
Gorokan,
Australia
September 5, 2012
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Easy check-in and no hassles anywhere. Room ready and pleasant. Comfortable bed and good nights sleep. Breakfast in the restaurant was overbooked and busy and brekky left a lot to be desired. Guess that is problem with having breakfast on Fathers Day. I am sure other times the breakfast is yummy.
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8.8 |
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Esther
Solo traveller
Leichhardt,
Australia
August 27, 2012
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I really enjoyed the stay there it was quiet, comfortable and spacey.
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9.2 |
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Giselle
Group of friends
EAST GOSFORD,
Australia
August 14, 2012
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The rooms were so spacious and the decor was so beautiful with an air of luxury. We loved the relaxed bar and restaurant atmosphere and will definately stay again. Thank you for making our girls weekend such a memorable experience! Could not fault the service or facilities. Well done!
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10 |
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Richard
Mature couple
Fingal Bay,
Australia
August 14, 2012
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Heaps of problems with door lock and card system
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8.3 |
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Kerrie
Solo traveller
Halfway Creek,
Australia
July 10, 2012
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The atmosphere and surroundings. Warm and welcoming, lovely rooms and goodd staff.
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10 |
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Anonymous
Mature couple
Australia
November 27, 2012
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The swimming pool was excellent!!!
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8.3 |
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Anonymous
Mature couple
Australia
November 28, 2012
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We had a room upgrasde which was very spacious and comfortable
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10 |
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Adrian
Young couple
Sydney,
Australia
May 11, 2013
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There are no comments available for this review |
8.8 |
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Ele
Mature couple
Barrington,
Australia
March 18, 2013
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There are no comments available for this review |
10 |
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Marcia
Solo traveller
Theodore,
Australia
December 11, 2012
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There are no comments available for this review |
9.6 |
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Anonymous
Mature couple
Australia
February 27, 2013
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There are no comments available for this review |
9.6 |
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Barbra
Mature couple
wyee,
Australia
April 29, 2013
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There are no comments available for this review |
10 |
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Anonymous
Solo traveller
Australia
April 17, 2013
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There are no comments available for this review |
10 |
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Catherine
Group of friends
Dapto,
Australia
April 22, 2013
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There are no comments available for this review |
10 |
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Samer
Young couple
Dubai,
United Arab Emirates
January 10, 2013
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There are no comments available for this review |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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