I am 54, have travelled basically around the world, and never in my life, regrettably, have I received such poor value for my money.
I explain. Until our arrival at the resort, we are a family of 5, on Saturady January 17th everything had gone smoothly, good and efficient transfer procedures. Although I found the transfer price (ferry) of AUS$ 100 p.p. and AUS$ 50.00 per child, one way, quite high.
Arriving at our room the disappointment started, as our room was not ready at 14:00 and previous gests had not yet checked out (room 112 only), one hour later we entered the room , with wet floors, the shower was not clean. Being on an island resort, and for the price we paid, I had expected A/C which was not there.
The next day at breakfast we had the first bad taste of your restaurant staff, very disorganized, missing bread, cups, hot water. Generally the staff at the restaurant and room service was inexperienced, it felt like a cheap Club Med at best.
The following day at lunch, having been told we could choose two items from a three meal course, I had an insalata Caprese only. When I asked for the cake of the day, the waitress informed us we had to pay!! I was outraged, thinking about the ASU 1138 daily I was paying daily.