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34 Esplanade, 4870 Cairns – Show map
Excellent location – rated 9.3/10! (score from 100 reviews)
Rated by guests after their stay at Hilton Cairns.
|Deluxe King Room|
|Deluxe Twin Room|
|Deluxe Double Room|
|Deluxe King Room with Spa Bath with Access to Executive Lounge|
|Executive King Room with Access to Executive Lounge|
|Executive Double Room with Access to Executive Lounge|
|Executive Suite with Spa Bath and Access to Executive Lounge|
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111 properties in Cairns
Including hotels, apartments, villas and more.
100 verified reviews
We speak your language
Hilton Cairns's staff speaks: Korean, Japanese, French, English
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Outdoor Pool, Grounds, Terrace
Fitness Center, Spa, Massage, Hot Tub, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Korean, Japanese, French, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
One older child or adult is charged AUD 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Cairns accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 100 reviews
Value for money
Show reviews from:
The luxurious 5-star Pullman Cairns International is in central Cairns. All rooms have large balconies overlooking the harbor or mountains. Premium rooms include a separate living and dining area.
Score from 312 reviews Excellent
The 5-star Shangri-La Hotel offers luxury accommodations with stunning views of the Cairns Marlin Marina. It features an outdoor swimming pool and free Wi-Fi internet access.
Score from 361 reviews Very good
The Best Western Plus Cairns Central Apartments has luxury studios and apartments across from the Cairns Central Shopping Center and the Cairns Train Station. All units have ocean or countryside...
Score from 263 reviews Very good
Ideally located on the picturesque Cairns Esplanade overlooking Trinity Harbour and the departure point to the Great Barrier Reef, this hotel offers captivating sea views from the...
Score from 275 reviews Very good
Clean and tidy, friendly staff and close to the city and lagoon .
Building look tired. Room lacked amenities. E.g. Fridge was empty, internet wasn't free, room looked old. No sense of being cared for which is what I was expecting of a Hilton
The hotel was in the best location right by the waterfront. It is within walking distance to the Esplanade. The staff are willing to go out of their way to make your stay comfortable.
Nothing bad at all.
Loved the view, good size room with big bed. Staff all very helpful. Great location with car parking.
Overall, my friend and I really enjoyed our weekend stay at Cairns Hilton. Most of the staff members were courteous, friendly and efficient. The location was perfect for our needs ie. close to the Casino, CBD and Esplanade. The Executive Lounge experience was included in our package and made our stay even more enjoyable :) Please note my thanks and appreciation to Marlon (Asst.Manager - I think?) who was a tremendous help to us on the night we checked in. He went above and beyond his duties to make sure our needs were met and that we were comfortable - a truly wonderful, shining example of the quality of staff at this establishment.
Unfortunately, upon checkin a staff member advised that we had been booked into a room with a King Size bed. We had booked thru booking.com a week before and requested a room with 2 double beds. Despite presenting proof of our booking from booking.com and a receipt from the Hilton showing that one night's accommodation had already been taken from my credit card, the young lady who was serving us was adamant that she couldn't change our booking to what we had requested. She stated that they were fully booked and that it wasn't the Hilton's responsibility for the error. She further went on to say that we would need to contact booking.com if we required further assistance. My friend and I, at this stage, are quite distressed because we had been planning this weekend for quite a while and were devastated that this was how we were being treated at the beginning of our stay! Our options were to stay in the room that they had booked and they would provide a trundle bed. This was not acceptable and would have ruined our weekend. After some time, it was apparent that.the young lady was not going to help us so I rang booking.com who asked to speak to the young lady. They had a conversation and the young lady continued to argue about the responsibility of the error belonging to booking.com... During the conversation, the Asst. Manager (I think that was his title), Marlon interrupted the young lady from the Hilton saying that he had fixed the problem and that we could now be booked into the requested double room. The young lady handed my phone back to me and I told the lady from booking.com that our issue had been resolved. She said to give her a ring if we had any further problems. By this time, an hour would have passed and my friend and I were upset, on edge and feeling miserable.
Liked the location, the comfort of the room and the view. The staff were also cheerful and friendly.
I felt very disappointed by the breakfast experiences that we had. It was far from the standard of a 5 star hotel, let alone of the standard of a 5 star hotel in Singapore or Hong Kong. The fruit was cut in large chunks and appeared and tasted tired and limp. What a disappointment for North Queensland, where you would expect the best. The bread was tough and appeared stale. The standard of the coffee, albeit served from a cappuccino bar, was poor. Among the hot servings, the sausages were undercooked and the bacon was tough. When entering the breakfast room, after expressing an interest in a table by the window and observing a number of free tables, we were told on several occasions that 'they were taken'. They remained 'taken' for the time that we were in the breakfast room, although no one came to sit there. The cleaning of the rooms was hit and miss. On one day no bath mat was left. On another day no hand and face towels were left. They were provided readily and cheerfully enough, but something seems to have slipped up in the quality control department.
Good beds and view. Nice breakfast
Bit run down
Lovely staff and very comfortable bed and pillows. Good location on river.
Building is looking pretty tired and dated.
Guys on the concierge desk were fantastic. Position of hotel.
Toilet door scraped on toilet when opening - big dent in door that tight Doors to rooms very noisy when closing - banging all time Lady on reception booking in very abrupt. Dirty mark on wall don't know what it was but not nice. Quite expensive and I got quite cheap
Marlon on the front desk who sorted out our room and gave us a sea view. Very helpful young man and made us welcome.
Initial reception when we arrived left us a bit cold, not very welcoming. The building is tired and the rooms shabby, not the sort of Hilton we are use to.
We had 2 rooms, in both it was impossible to use the shower without the entire bathroom becoming soaked.
The location is excellent
Gym equipment is limited and dated
Everything great location, friendly staff
Nothing it was great place to stay
Location, all staff friendly, helpful went out of their way to ensure we had a very pleasant stay. Very comfortable bed, delicious breakfast high quality
Very quiet and comfortable, well located.
The location was great very very clean service at front desk was excellent.
A first class hotel close to every thing, wonderful views and the best ever waterside restaurant "Mondos" Spa rooms couldn't be bettered. Wonderful pool and gardens. Can't give enough praise. Will return again next year.
balcony. comfortable bed. good sized bathroom.
No mini bar. Given wrong room initially that we didn't book. Staff took away our bottle of gin that was not finished. Step inside room door way a little high. Room had some very modern and nice features but in some ways seemed to us a little tired (paintwork). Noise outside at night.
STAFF WAS GREAT
CAR PARK PRICING
Location, facilities and staff were all lovely. We had an ocean view room and it was so beautiful! Thank you.
Car parking daily rate was a little expensive.
Lack of front line staff to meet when arriving in our car, the front driveway was being repaired, but there was no one to assist arrivals where to park, or control car moving in and out
We visited Cairns for the Ironman 70.3 race, the staff were very accommodating and welcoming, understanding the unique needs of stressed out athletes! The room was fantastic with everything needed for either a business or leisure trip. Very comfortable, and love those Hilton beds/bedding. The valet parking was very cheap and prompt every day. Wishing the weather was better so that we could have taken advantage of the amazing swimming pool at the hotel. Food at Doninis was excellent. Just a brilliant location close to everything.
There are very limited options for vegetarians on the hotel in-room menu.
Beautiful view and the most comfortable bed. Look forward to our next stay
Great place to start our holiday wish we finished it there as well. We will stay again.
Excellent view & nice bed
There should be free parking for guests
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